Conversational AI Technican
Wigan, Greater Manchester, North West, United Kingdom
Fourteen IP Communications Ltd
an integral part of the business, helping to deliver exceptional levels of customer service and innovation. Job Purpose The Fourteen IP Communications Ltd Conversational AI Technician is responsible for the development, production, testing and support of AI based implementations such as Evolution Virtual Agent - EVA. In addition, the … role also includes development, configuration and support of 3rd party integrations and APIs. Main Duties & Responsibilities Build and support of conversational AI voice and chat bots Provide support to AI developers, AI Support/Project management and technical support to other internal teams Assist with testing, configuration and … for enhancements as needed to enhance customer experience Maintain AI solution after care Assist with project planning and customer delivery Develop and integrate conversational AI solution and APIs with 3 rd party systems Develop voice and chat bot development processes, good practices & procedures Set design guidelines, best practices More ❯
Employment Type: Permanent
Salary: £30,000
Posted: