3 of 3 Copilot Studio Jobs in the City of London

seeking a Microsoft CX & CCaaS Implementation Specialist with deep expertise in MS Dynamics CCaaS, MS Dynamics 365 CRM Customer Service, Microsoft Copilot Studio, and Azure Communication Services to design, build, and operationalize next-generation customer experience (CX) and contact-center-as-a-service (CCaaS) environments. This … role sits at the intersection of Dynamics 365 CRM Service, Microsoft Dynamics CCaaS, and Copilot-driven automation, enabling seamless omnichannel engagement, agent assist, and AI-driven case management. At TeKnowledge , your work makes an impact from day one. We partner with organisations to deliver AI-First Expert Technology ...

Apply OpenAI Agent SDK, LangChain/LangGraph or Semantic Kernel where useful; integrate Azure Cognitive Search, Redis/pgvector, or managed vector services. • Copilot/Graph & app embeds: Where valuable, integrate via Copilot Studio and Microsoft Graph; wire assistants into Teams/SharePoint ...

enabling us to provide our clients with an integrated end-to-end solution. Our solutions are based on the Dynamics 365, Microsoft 365, Copilot and Agents, Fabric and Azure range of products, which enables us to deliver powerful, connected business solutions that drive significant client value. The Role … Microsoft data architectures that integrate data technologies like Azure Synapse Analytics, Fabric and Power BI with Dynamics 365, Power Platform, AI Foundry, and Copilot Studio. Supporting sales and solution design processes by creating Microsoft-aligned proposals, solution diagrams, and proofs of concept. Acting as a trusted Microsoft data ...