Dynamics 365 Contact Center & Customer Service Technical Architect
- Hiring Organisation
- KPMG UK
- Location
- City of London, London, United Kingdom
Dynamics 365 Contact Center & Customer Service Technical Architect Help Shape Modern Contact Centre Experiences with KPMG UK KPMG’s Microsoft Business Solutions practice is one of the most experienced and fastest‐growing Microsoft transformation teams in the UK. We work with organisations to modernise customer operations … using Dynamics 365 Contact Center, Dynamics 365 Customer Service, Power Platform, Azure, and Copilot‐first AI capabilities. Our work spans modern contact centres, omnichannel service, intelligent agent and supervisor experiences, and integration with complex enterprise landscapes. We value clarity, pragmatism and strong ...