1 to 25 of 55 Dynamics 365 Jobs in the City of London

contact-center-as-a-service (CCaaS) environments. This role sits at the intersection of Dynamics 365 CRM Service, Microsoft Dynamics CCaaS, and Copilot-driven automation, enabling seamless omnichannel engagement, agent assist, and AI-driven case management. At TeKnowledge , your work makes an impact from … standards. Continuously refine solutions to enhance agent productivity, CX analytics, and service automation maturity. Required Skills & Experience Proven hands-on implementation experience with Microsoft Dynamics 365 Customer Service, CCaaS (Digital Contact Center Platform), and Copilot Studio. Strong understanding of omnichannel engagement, case management, routing logic ...

365 (CE) Developer CRM Location: London, UK - Hybrid Mode: Contract - Inside IR35 Note: No Sponsorship Provided We are seeking an experienced D365 Customer Engagement (CE) Developer to join our team. The ideal candidate will specialise in designing and developing Dynamics 365 CE solutions … system integration projects with existing systems and services. Assisting CRM development/deployment processes. Experience and Background: Minimum 5 years’ experience working with Microsoft Dynamics CE using Microsoft Dynamics CRM Online 2013, 2015, 2016 or 365. Strong experience with Microsoft Dynamics 365 ...

seeking an experienced D365 CI-J Developer to join our dynamic team. This role requires extensive expertise in configuring and developing solutions using Dynamics 365 Sales and Customer Insights – Journeys modules. Key Responsibilities Configure and customize D365 Sales module in alignment with business requirements. Develop solutions … Troubleshoot, debug, and optimize existing solutions to ensure system performance and scalability. Perform regular system testing, updates, and enhancements, adhering to best practices in D365 development. Collaborate with cross-functional teams to ensure seamless integration of D365 solutions with other business applications. Create technical documentation, including configuration guides, design specs ...

Title: Dynamics 365 CRM Solution Architect Overview: We are seeking a highly experienced Dynamics 365 CRM Solution Architect with 16+ years of enterprise CRM and cloud solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 … integrations, ensuring robust API patterns, middleware orchestration, and end-to-end data flow consistency. Key Responsibilities: Lead solution architecture and technical design for Dynamics 365 CRM, including Customer Insights, Customer Service, and Sales Architect enterprise-grade integration patterns across Azure, Dataverse, REST APIs, ESB/middleware ...

Interim Customer Insight & Journey Lead (Dynamics 365) A leading emergency medical charity is seeking an Interim Customer Insight & Journey Lead (Dynamics 365) to establish, define and deliver a modern customer insight capability from the ground up. This is a rare opportunity … customer and supporter journeys, identifying gaps, and creating a clear framework for how insight should drive communication, fundraising, and supporter engagement. Using Dynamics 365 Customer Insights (Journeys), you’ll bring structure to an area with no current home, determining where customer insight should sit, how teams ...

performance baselines. Design and implement LLM-powered solutions (RAG, prompt engineering, grounded generation) with data governance, telemetry, and quality monitoring ( LLMOps ). Integrate Microsoft 365 and Dynamics 365 with enterprise systems and APIs; promote reuse of organizational assets. Build automation with Power Automate Cloud … Work On AI agents & copilots for operational efficiency, knowledge retrieval, and guided workflows. End‐to‐end automation with Power Automate (Cloud/Desktop) and D365/Dataverse extensions. Secure, governed platforms with CI/CD, telemetry, and Responsible AI guardrails. ...

provide our clients with an integrated end-to-end solution. Our solutions are based on Dynamics 365, Microsoft 365, Copilot, Agents, Fabric and Azure products, enabling us to deliver powerful, connected business solutions that drive significant client value. The Role: Agentic Lead The Agentic … leading RFP/RFI responses. The Agentic Lead will also build and maintain offerings centred on Microsoft Copilot, Copilot Studio, Power Platform, Dynamics 365, and emerging technologies such as Fabric and Azure Foundry. A strong focus on client engagement, technical expertise, and thought leadership is essential. ...

Developers (Dynamics 365 CE) - £500-£600 a day - Outside IR35 - London/Hybrid - 4 month initial contract but will extend. We need a highly skilled Dynamics 365 Developer … work with a Central Government client with extensive expertise in CRM Customer Engagement and Power Platform technologies. The role demands strong knowledge in Microsoft Dynamics 365 CRM customisation, integration, and development using various programming languages and frameworks. Core Technical Expertise Extensive experience as a Technical Consultant ...

Home based in the UK - occasional travel to London Must be SC Clearable - no sponsorship can be offered We’re look for an experienced D365 Account Manager to drive strategic engagement and revenue growth across System Integrators (SIs) and large enterprise clients . You’ll play a key role … consistent revenue growth. Stay ahead of developments across the Microsoft ecosystem , including product roadmaps and partner innovations. What You’ll Bring Proven experience managing D365, Microsoft Business Applications, or enterprise SaaS accounts—ideally with SIs or large multi-site organisations. Strong commercial acumen with a track record of meeting ...

Developer (Dynamics 365 CE) - £500-£550 a day - Outside IR35 - London/Hybrid - 4 month intial contract. We need a highly skilled Dynamics 365 Developer … work with a Central Government client with extensive expertise in CRM Customer Engagement and Power Platform technologies. The role demands strong knowledge in Microsoft Dynamics 365 CRM customistion, integration, and development using various click apply for full job details ...

Senior BI Analyst – Power BI | Dynamics 365 | Financial Services We’re supporting a leading investment-focused organisation in hiring a Senior BI Analyst to become the face of a high-performing data team. You’ll work across Power BI, Dynamics 365 … workflow What you need: 5+ years in BI/MI analysis or BI development Strong Power BI and SQL Experience working with Dynamics 365 CRM data Background in financial services or professional corporate environments Excellent communication skills and the ability to work confidently with senior stakeholders ...

Dynamics 365 CE Developer London - Hybrid (2 days a week) Job Description Our client is seeking an experience Dynamics 365 CE Developer to join their forward-thinking in-house technology team to provide technical expertise covering Dynamics 365 … tools (Power Apps, Power Automate and Power BI). Create custom plugins using JavaScript & C# (Advantageous) Experience Multiple years hands-on experience with Dynamics 365 CE (Customer Service, Sales) Ability to create precise technical documentation ensuring necessary requirements are met. Hands-on experience with Power Platform ...

hands-on delivery of large-scale Dynamics 365 implementations. This role is ideal for someone who lives and breathes Microsoft Dynamics, understands ERP and indirect tax deeply, and can bridge the gap between technical solutioning and commercial go-to-market strategies. You’ll work … growth of a multi-partner Microsoft tax business, shaping service lines, offerings, and market positioning. What You’ll Bring Deep experience with Microsoft Dynamics 365 (Finance & Operations preferred) — known by clients for strong D365 credibility. Solid ERP background across SAP, Oracle, or similar, with the ability ...

D365 CRM Functional Consultant - Associate London/Flexible (UK) Full-time, Permanent Leading Microsoft Partner (No sponsorship can be offered) - Must be SC Cleared or SC Clearable As an Associate level Dynamics 365 CE Functional Consultant , you will support the design, configuration, and delivery of Dynamics … will develop your functional expertise, consulting skills, and knowledge of the Microsoft ecosystem. Key Responsibilities Assist with the functional design and delivery of Microsoft Dynamics 365 CE (Sales, Customer Service, Field Service, Marketing) solutions. Support requirements-gathering activities, including workshops and documentation. Configure D365 ...

/4 days in office £65-70k depending on experience A fast-growing retail and wholesale organisation are seeking an experienced Microsoft Dynamics 365 Business Central Systems Manager to take ownership of their ERP platform and support a major systems transformation. This role will … data migration onto newer systems as well as ongoing integration development across the business. The Role You will manage, maintain, and enhance Microsoft Dynamics 365 Business Central, ensuring it operates as the backbone of the organisation’s operations. You will play a key part in migrating ...

D365 F&O SCM Consultant – D365, Dynamics 365, F&O, Finance & Operations, FinOps, F&SCM, Finance & Supply Chain, FSCM, Functional Consultant, Functional Analyst, Business Systems Analyst, SCM, Supply Chain Management, WMS, Warehousing, Manufacturing, MRP, Production, Procurement, Inventory, Product Information Management, Transportation, Asset Management, – Hybrid, London … inside IR35 Our end user client is seeking a D365 F&O SCM Consultant to work on their D365 SCM implementation and will be responsible for working on the full project lifecycle starting in January 2026 to start the planning process. This will require 3 days on site in central ...

Senior ERP Sales Specialist – Microsoft Dynamics 365 (BizApps) ⭐ Location: Flexible/Hybrid Industry Focus: Retail | CPG | Manufacturing We’re looking for a Senior ERP Sales Specialist with deep Microsoft Business Applications (BizApps) expertise to lead end-to-end sales of Dynamics 365 … propositions, and close complex enterprise deals — this role offers huge impact and visibility. What You’ll Do Lead full-cycle sales of Microsoft Dynamics 365 ERP into Retail, CPG, and Manufacturing. Engage senior stakeholders to uncover transformation opportunities. Use Microsoft digital selling tools to build ...

delivering broad and deep digitalisation, automation and data-driven insights. The ideal candidate for this role will have strong product expertise in Microsoft Dynamics allied to a deep understanding of the Banking industry, as this role heavily banker-facing within Corporate Banking, where face-to-face interaction, training … develop and manage relationships with stakeholders at all levels, from junior staff to C-suite executives. Full lifecycle experience on CRM programmes within Microsoft Dynamics 365. Experience in banking across various financial products (savings, lending, advisory) and customer segments (individuals, companies). Proficiency in Microsoft Dynamics ...

provide our clients with an integrated end-to-end solution. Our solutions are based on the Dynamics 365, Microsoft 365, Copilot and Agents, Fabric and Azure range of products, which enables us to deliver powerful, connected business solutions that drive significant client value. … ecosystem. Designing and presenting end-to-end Microsoft data architectures that integrate data technologies like Azure Synapse Analytics, Fabric and Power BI with Dynamics 365, Power Platform, AI Foundry, and Copilot Studio. Supporting sales and solution design processes by creating Microsoft-aligned proposals, solution diagrams ...

D365 CE Business Analyst West London, Hybrid (2 days a week) Role Description Nigel Frank International are currently working with an established Dynamics 365 CRM end user based in West London who are seeking a skilled Business Analyst with strong knowledge of the Sales Module … Deliver post go-live training and provide ongoing support to end users. Essential Skills & Experience - Strong knowledge and hands-on experience with the Dynamics 365 Sales Module. Proven track record of end-to-end project delivery within CRM environments. Excellent stakeholder management and communication skills. Ability ...

Application Development Manager | Microsoft Power Platform | Microsoft 365 | System Integration | London | Permanent On behalf of our client based in Central London, we are looking for an Application Development Manager to join their team. In this role you'll be managing the development & delivery of the businesses applications … updates to systems accordingly. Support the rest of the IT team as required. Skillsets that are important for this one: Demonstratable experience in Microsoft Dynamics 365 and Microsoft Power Platform. Microsoft Certified to either Dynamics 365 Business Central Developer Associate level ...

Dynamics 365 & Power Platform Solution Lead - UK Wide - Mainly Remote (2 days in London per month) - 100k-120k … + benefits and share options Source & Connect are proud to partner with an innovative client on an exclusive basis, who are looking for a D365 & Power Platform Solution Lead/Customer Engagement Manager. Our client is a Microsoft Gold partner who have created an all in one solution specifically ...

Senior BI/MI Analyst (Power BI & Dynamics 365) Financial Services | £65k–£75k | Clear path to Team Lead We’re looking for a Senior Business Intelligence Analyst/Developer to join a high-performing BI team of three, with a clear progression route into a team … future direction of the BI function Essential experience Strong Power BI Developer experience (end-to-end ownership of dashboards) Hands-on experience with Microsoft Dynamics 365 CRM Proven background in Business Intelligence/MI Confident, business-facing communicator Why this role Join a medium-sized investment ...

D365 CE Functional Consultant – Real-Time Marketing (CIJ) Location: London, UK | Onsite Start: ASAP | Contract Position Duration … months We are looking for an experienced Functional Consultant to join a high-impact project delivering Customer Insights – Journeys (Real-Time Marketing) on Microsoft Dynamics 365 CE. This is an exciting contract opportunity to take a lead role in shaping how real-time customer engagement ...

materials, and user support frameworks. Monitor implementation progress to ensure high-quality, on-time delivery. Stay current with ERP technology trends, methodologies, and Microsoft Dynamics 365 advancements. Essential Qualifications & Experience Bachelor’s degree in a relevant field and minimum 3 years post-graduate experience OR minimum … frameworks (Scrum, SAFe, or similar). Knowledge of ERP governance, data privacy, and regulatory frameworks for finance and operations. Hands-on experience with Microsoft Dynamics 365 Finance & Operations (or similar ERP platform). Experience coordinating cross-functional teams, vendors, and external stakeholders. Proven stakeholder engagement ...