2 of 2 Cost Control Jobs in St Ives

contribute to bids and proposals, represent the NOC in customer and bid meetings, shape service offerings and provide pricing and resource inputs; oversee supplier relationships, contracts and procurement, driving cost control and supplier performance reviews; champion continual improvement and standardisation across Field Engineers, PMO, Service Managers and third parties; manage strategic risk and issue mitigation, business continuity and … experience managing managers in Service Desk/NOC/contact-centre environments, strong strategic resource planning, capacity modelling and workforce-planning skills, proven supplier management and third-party spend control, and experience contributing to bids/proposals. You will have commercial acumen (budgeting, forecasting, cost control), familiarity with ITIL and delivery against SLAs/OLAs/KPIs More ❯

Managed Services including Field Engineers, PMO, Service Managers, and Third Parties. Responsibilities include SLA/OLA/KPI delivery, incident/request resolution, risk/issue management, supplier reviews, cost control, customer proposals, resource modelling, business continuity, major incident/change management, compliance, reporting, and trend analysis. The role fosters a culture of trust, integrity, safety, and professional More ❯