3rd Line Support
Hackney, London, United Kingdom
LJ Recruitment
complex IT infrastructure solutions across on-premise and cloud environments Lead the automation of internal processes including client administration, billing, and ticketing Manage infrastructure upgrades, server migrations, and system optimisation Oversee cloud migration and ongoing management (AWS, Azure, Office 365) Mentor junior team members and support the recruitment and development of technical staff Manage third-party vendors and partners … technical support and infrastructure leadership Expertise in hybrid and cloud solutions (AWS, Azure), virtualisation, and hosted comms (3CX) Demonstrated success in driving IT transformation, automation, and cost optimisation Confident in vendor negotiation, risk management, and KPI analysis/reporting Skilled in supporting sales and commercial teams with technical insight and solution positioning Hands-on approach to complex … the business Technical Competencies: Cloud Services: SaaS, PaaS, IaaS Unified Comms: 3CX Lifecycle Project Management Serverless Architecture & Data Centre Ops Process & Workflow Automation Sales Enablement & CRM Integration Budget & Cost Management Performance Reporting & Dashboard Analytics Talent Development & Team Leadership Package & Benefits: Salary: 40,000 - 45,000 Office-based role in a vibrant Shoreditch location Career progression and upskilling opportunities More ❯
Employment Type: Permanent
Salary: GBP 40,000 - 45,000 Annual
Posted: