7 of 7 Customer Analysis Jobs in the UK

Job Title: Connected Car Customer Experience Design Manager - (phone number removed) Department : Commercial/Vehicle Connected Services Location: Warwickshire The Opportunity This is an exciting opportunity within the Vehicle Connected Services (VCS) Strategy team. As Customer Experience Design Manager, you'll be responsible for designing, measuring and enhancing an exceptional end-to-end customer experience at every … touchpoint of the VCS programme, ensuring satisfaction and loyalty throughout the customer lifecycle. Through acting as the voice of the customer for VCS, you'll represent our client's needs, preferences and feedback in decision-making processes. As well as conducting and overseeing research to continuously validate new ideas and improvements. You'll be responsible for continually developing … and ensuring the successful implementation of the customer experience strategy, including assessing possible CX innovations and applying these where necessary to the VCS customer journey. Working with a cross-functional programme team, including Engineering and Digital teams, you'll ensure a cohesive end to end approach is defined and delivered with the overall goal to remove friction, reduce More ❯

you will leverage your expertise and skillset across our EMEA territories and diverse industries, playing a key part in driving value for our commercial customers. Working closely with our Customer Success and Professional Services team, you will nurture strong and consistent relationships with existing customers while identifying opportunities to elevate their experience with Bedford. The ideal candidate will have … proven experience as a Commercial Lead within the technology sector, particularly across UKI & EMEA, with a strong track record of growing existing customer accounts. Key Pre-requisites To be successful in the role, you must possess the following skills: Proven Account Management Experience: Minimum of 5 years' experience in customer and account management, with a strong background in … the technology sector and demonstrated success in growing existing accounts. Experience in EMEA Market : Prior experience working across EMEA territories, with familiarity in addressing diverse customer needs and challenges in the region. Experience with account management and sales for either the Anaplan platform and/or similar enterprise planning SAAS solution. Passion for Relationship Building: A genuine passion for More ❯

both internal and external stakeholders to build strong relationships and increase awareness and visibility of product practices. You will challenge and evolve our ways of working to drive better customer outcomes at pace whilst safeguarding quality and conduct risk You will line manage multiple Lead Product Owners and Product Owners. You will champion Product as a team with the … Executive Committee and Senior Leadership Team, highlighting our great work and showcasing new ideas You will chair team meetings: Weekly product sessions - focused on customer and competitor analysis Monthly overarching strategy sessions - looking at broader themes for delivery and the roadmap ahead And we are a bank so risk is a part of everything we do. We love … have the ability to build roadmap presentations and strategies for the quarterly review sessions You should have experience in delivering multiple new product lines from scratch. You can drive customer analysis and ensure we are mapping customer journeys You understand the regulatory and reporting requirements of the bank You will be driven to deliver simple and quick More ❯

data insights that inform decision-making Helping with forecasting, benchmarking and budgeting processes Assisting with project work focused on data quality and reporting improvements Supporting ad-hoc commercial and customer analysis Presenting findings in a clear, actionable way to stakeholders at all levels What We’re Looking For We’re open to candidates with a range of experience More ❯

of sales objectives. Assist with the development of sales presentations and proposals. Forecast annual, quarterly, and monthly sales revenue. Present weekly sales reports. Conduct market research and competitor and customer analysis. Analyse data to identify sales opportunities. Education and Experience Proven experience in software sales and services sales. Experience in winning & closing sales opportunities. Business Degree (preferable). Technical More ❯

Customer Success Lead – UK (Fintech Scale-Up) Location: Hybrid/London-based Type: Full-Time Salary: £60,000 + Equity Are you passionate about delivering exceptional customer experiences and ready to play a pivotal role in a high-growth fintech’s UK expansion? An innovative, venture-backed fintech scale-up is looking for a Customer Success Lead … shape the future of business payments and banking in the UK. About the Role This is a strategic, hands-on leadership position responsible for building and scaling the UK Customer Success function. You’ll lead a growing team, ensure outstanding client experiences, and be the internal voice of the customer – influencing everything from onboarding to product evolution. Key … Responsibilities Develop and execute a UK-focused Customer Success strategy aligned with company goals. Lead and mentor a high-performing team delivering top-tier customer support and proactive account management. Own and optimise the full customer journey – from onboarding to renewal. Define and monitor KPIs Act as an escalation point for complex issues, balancing customer needs More ❯

Customer Success Lead – UK (Fintech Scale-Up) Location: Hybrid/London-based Type: Full-Time Salary: £60,000 + Equity Are you passionate about delivering exceptional customer experiences and ready to play a pivotal role in a high-growth fintech’s UK expansion? An innovative, venture-backed fintech scale-up is looking for a Customer Success Lead … shape the future of business payments and banking in the UK. About the Role This is a strategic, hands-on leadership position responsible for building and scaling the UK Customer Success function. You’ll lead a growing team, ensure outstanding client experiences, and be the internal voice of the customer – influencing everything from onboarding to product evolution. Key … Responsibilities Develop and execute a UK-focused Customer Success strategy aligned with company goals. Lead and mentor a high-performing team delivering top-tier customer support and proactive account management. Own and optimise the full customer journey – from onboarding to renewal. Define and monitor KPIs Act as an escalation point for complex issues, balancing customer needs More ❯