2 of 2 Customer Analyst Jobs in Central London

Customer Insights Analyst

Location
City Of London, England, United Kingdom
supply and demand data. You can learn more about ICIS at the link below. explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build … future data science and AI capability while strengthening day-to-day reporting, dashboarding and evidence-based decision making. You will be responsible for turning customer, commercial and operational data into practical insight that improves customer understanding, product decisions, retention, engagement and business performance. You will work closely with ...

Customer Success Implementation Analyst

Location
City Of London, England, United Kingdom
About Our Team The Customer Enablement and Implementation Team are part of Elsevier’s Clinical Solutions Customer Success organization, dedicated to delivering exceptional customer experiences across the full product lifecycle. We partner closely with healthcare organizations to ensure successful onboarding, implementation, and long-term adoption of Elsevier … customers through effective project execution, strong stakeholder engagement, and optimized product utilization, ultimately supporting improved clinical and operational outcomes. About the Role The Implementation Analyst is responsible for leading and executing the implementation of Elsevier’s Clinical Solutions products across healthcare organizations. This role requires a strong combination ...