1 of 1 Customer Analyst Jobs in the East Midlands

by innovators dedicated to transforming retail through seamless technology. Vcomerz simplifies e-commerce and in-store operations, enabling businesses to focus on growth and customer satisfaction. Join us to shape the future of retail tech! Role Overview As a Customer Support Analyst, you will be the frontline … up online stores and POS systems, and provide critical feedback to enhance our platform. This role demands a start-up mindset, deep empathy for customer challenges, and the ability to thrive in a fast-paced environment. Weekend shifts, based on pre-scheduled rosters, are required to support our …/7 customer base. Key Responsibilities - Deliver prompt, effective support via email, phone, and chat, addressing customer queries and resolving issues related to Vcomerz’s platform. - Onboard new customers, guiding them through setup and initial use of online stores and POS systems. - Track and resolve customer issues More ❯