1 of 1 Customer Analyst Jobs in Gourock

Fixed Term 12-months Contract Shape the future of our customer experience through data that makes a real impact. At CalMac, our Insight Team turns data into decisions that shape how thousands of customers experience our service every day. We re looking for a Customer Insight Analyst … using data to drive meaningful change. In this role, you ll help us put customers at the heart of key decisions by digging into customer feedback, operational performance and behavioural data. You ll spot themes, surface opportunities, and provide clear recommendations that improve every touchpoint of the customer ...