7 of 7 Customer Analyst Jobs in the North of England

no weekends or bank holidays!) Fantastic development opportunities Rapidly growing tech company An opportunity to make a real difference in the world of education! About the Role As a Customer Success Analyst at Arbor Education, you will be an essential part of delivering exceptional service and support to our users. Your primary responsibility will be to resolve customer … approach and keen problem-solving skills will ensure that our users receive timely and accurate assistance. You will join a collaborative, enthusiastic team that is dedicated to enhancing the customer experience and driving success for schools across the country. Key Responsibilities: Provide excellent first-line support by addressing customer inquiries across calls, webchat, and emails. Identify potential risks … and communicate relevant information to internal teams. Ensure resolution of customer queries and complaints within agreed service level agreements (SLAs). Maintain accurate records of customer interactions and keep documentation up-to-date. Represent and uphold the company values in all customer engagements. Contribute to the creation of FAQs and other online resources for customers. Strive to More ❯

IntaPeople: STEM Recruitment IntaPeople are working alongside a leading Technology company based in Doncaster who are looking to onboard an IT Customer Service Analyst to enhance the team’s current processes. Responsibilities: You will be responsible for overseeing customer support tickets, including response time, allocation, and conclusion. You will monitor and ensure that all ticket queues are … ensure that tickets are prioritized. You will proactively review and analyze statistics reporting areas of concern. About You: You will ideally have a solid background in an administrative/customer service position. You will have solid problem-solving skills and attention to detail. You will have experience using an IT service management tool or a ticketing system. You will More ❯

Here at EMIS we are looking for Customer Support Analysts to come and join our customer-driven, diligent, and collaborative team on a permanent basis. This is the perfect opportunity if you are looking to break into the technology industry but perhaps a little unsure of where to start. If you have a passion for technology, completed a … bootcamp, or have some experience in technical service support or customer support, we’d love to hear from you! We will provide you with training on technical support and an abundance of great skills to support you in furthering your career here at EMIS. Providing an outstanding customer experience is essential, as you will proactively work with the … may sound cliché, but here at EMIS we really do operate in a fast-paced and ever-changing environment, but we have fun along the way. As a Support Analyst, we will be looking for you to work proactively with our customers to support a range of issues and queries across our flagship primary care product, EMIS Web. This More ❯

and challenges facing them and providing recommendations as well as analysis. Degree in a numeric subject i.e. Computer Science, Maths, Physics etc 2-4 years' experience working in a customer insight team in a large, data-rich industry Highly competent in SQL, experience in SAS desired Well developed problem-solving ability with a proven track record Accurate, persistent with More ❯

Customer Insight Analyst – SQL, Tableau, Marketing Analytics Leeds (1 day a week onsite) | £38,000 - £45,000 + Bonus + Private Medical Harvey Nash has exclusively partnered with a well-established, fast-scaling online healthcare business that is hiring a Customer Insight Analyst to support marketing and commercial decision-making through meaningful, story-led data insight. … This is a newly created position in a growing data function – giving you the chance to shape how customer data is used across acquisition, retention, campaign targeting and wider business strategy. You’ll take ownership of large customer datasets, working closely with marketing and commercial teams to build scalable insight solutions in SQL and Tableau. This isn’t … to better leverage it. There’s strong backing for learning and development, and personal growth alongside the business. Experience of Interest: Strong SQL and Tableau skills for working with customer-level data Experience in a marketing, commercial or customer analytics role Strong data storytelling and stakeholder communication skills Ability to work cross-functionally and help shape internal data More ❯

Role: Customer Insight Analyst Location: Leeds, LS15 (with hybrid working after completion of training) Salary: £38,000 - £45,000 per annum DOE, plus up to a 10% annual bonus and extensive benefits Contract type: Permanent Employment type: Full time Working hours: Monday – Friday 37.5 hours, with core hours operating from 9.30am-4pm Do you want to work for … pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We’re looking for a commercially minded analyst with strong SQL and Tableau skills, and proven experience turning data into meaningful insight for marketing, growth, or customer strategy teams. You’ll play a central role in … translating customer data into actionable marketing and commercial strategies—supporting campaign targeting, customer segmentation, and insight-driven decision-making across the business. What’s in it for you? Occupational sick pay Enhanced maternity and paternity pay Contributory pension Discounted insurance (Aviva) Employee discount site Discounted gyms (via our blue light card and benefits schemes) Employee assistance programme In More ❯

NEWS: BigChange joins the Simpro Group Family Why we're hiring This role sits within our Customer Support Team based in our Leeds Headquarters. Customer obsession is what we’re all about and our Customer Support Associates are the first point of contact for our BigChange customers, so the support experience starts with you. Coupling an efficient … Team-oriented mindset and ability to thrive in collaborative settings Ownership of workload and tasks Ability to explain step-by-step solutions with patience Tailored approach to meet individual customer needs Upbeat and proactive can-do attitude Your career with BigChange Our customers are at the heart of our business and are what makes BigChange the success we are. More ❯