25 of 25 Customer Analyst Jobs in the UK

Senior Customer Analyst London (Hybrid - 2x Days a Week in Office) £45,000-£50,000 The Company This is a leading UK consumer and retail business with a significant physical and digital presence and millions of customers; the business is investing heavily in its data and analytics capabilities … with increasing demand from senior stakeholders to use data to make better, faster commercial decisions. The wider analytics function brings together Customer Analytics, Data Science, Data & AI, Marketing Analytics, Pricing and Promotional Analytics, giving the team exposure to a broad range of commercial challenges. The Customer Analytics team ...

Customer Analyst Merseyside (Hybrid - 3x Days a Week in Office) £40,000-£45,000 The Company A leading UK retail business is investing heavily in its data function and is going through a significant period of growth across analytics and data engineering. The Customer Analyst will … within the Customer & Digital Analytics function, working closely with the Ecommerce team to understand customer behaviour, online performance and opportunities to optimise the digital journey. The Role This is a commercially focused Customer Analytics position rather than a dashboarding-only role ...

Customer Insight Analyst Birmingham City Centre | Hybrid | Permanent Up to £50,000 + 20% bonus We're recruiting a Customer Insight Analyst for an established organisation looking to strengthen its data and analytics capability. This is a hands-on analytical role for someone who enjoys getting … identifying what's driving performance and turning complex information into clear, practical recommendations. It’s a commercially focused analytics role where you'll use customer, digital and campaign data to uncover insights that improve marketing performance, customer engagement and wider business decision-making. You'll work with ...

Customer Analyst £45,000-£50,000 + Bonus Stratford-upon-Avon (Hybrid - 1x Day a Week in Office) If you're a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team … business investing heavily in customer data + marketing capability. The Company You'll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they're in the middle of a major data transformation, with new platforms, better access to customer ...

Graduate Customer Support Analyst Tech Stack: Salesforce, Intercom, Aircall, Confluence, Jira, Kibana, Postman - (Experience of ANY of these would be great) Market Leading Healthcare Company Established for over 12 years. Office Location: Surrey (GU postcode) Hybrid Working - Tuesday, Wednesday, Thursday in the office, Monday and Friday WFH Working … probation period) G.R.E. Recruitment Limited is delighted to partner yet again with a market leading Healthcare company who are looking to add a Graduate Customer Support Analyst to their growing Customer Success team. I am looking for a Graduate Customer Support Analyst who has experience ...

Role: Utilise advanced analytical techniques to understand customer behaviour, identify opportunities across acquisition, retention, loyalty and customer value, and turn data into recommendations that improve business decision-making.WHATS IN IT FOR YOU:40% staff discount plus friends & family discounts throughout the yearAccess to our reward platform for external … with the Retail Trust and Fashion & Textile Children's TrustWhat you’ll be doing:Data Mining: Use data mining techniques to combine multiple large customer, transaction, campaign and digital datasets into new data marts, analytical models and reusable insight assets.Descriptive Analytics: Interpret data and present findings to stakeholders ...

Customer Analytics Analyst Southampton (1 day a week) | £50,000 + Bonus This is an opportunity to join a well-established, data-driven business where you'll help shape customer, CRM and retail media strategy through analytics. Working across campaign measurement, audience analytics and customer behaviour … strong omnichannel presence and a growing focus on data and analytics. Their analytics function partners closely with marketing and commercial teams to drive customer growth and campaign performance. The Role Analyse customer, CRM, loyalty and retail media data to uncover actionable insights. Measure campaign performance using uplift analysis ...

Senior Customer Analyst Up to £50,000 | London | Hybrid (2 days per week in office) We're looking for a Senior Analyst to join a customer-focused analytics team, using data and advanced analytical techniques to influence decision-making across the business. You'll be responsible … Analysing large and complex datasets to generate actionable customer insights Building data marts and analytical models Using statistical and machine learning techniques, including regression and clustering Presenting findings clearly to senior stakeholders and influencing data-driven decisions Working collaboratively across teams to identify opportunities for optimisation About you: 3+ ...

Customer Support Analyst30,000 Plus benefitsQuant Capital is urgently looking for a Customer Support Analyst to join or well known Fintech50 client who produces software disrupting the wealth management market. Currently they stand at 300 in the UK with almost 3000 clients.The firm runs a modern infrastructure … want to play around you will be encouraged. The CEO has an open desk and works closely with every team member.Day to Day the Customer Support Analyst will be part of some of:· Help desk support – answering support calls from clients and processing support emails.· Logging calls ...

Customer Insights Analyst (12 month fixed term contract) £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping … customer communications and commercial decision-making. You will work at the heart of campaign delivery, combining technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high ...

DescriptionTechnical Business Analyst - Salesforce Customer PlatformsINTROReady to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet holidays.In 2019 we launched our easyJet holidays business, with a mission to provide brilliant holidays at unbeatable prices. We want to lead … customers will remember forever.Make a difference with your next role. Make it easyJet holidays.READ ON IF YOU> Have experience working as a Technical Business Analyst, translating business needs into clear technical requirements and delivering successful technology change.> Bring strong Salesforce experience, ideally Salesforce Service Cloud, gained within a customer ...

meaningful innovation and want to shape what’s next in Insurtech, this is where that work happens. The Role at a Glance Role: Customer Business Analyst Team: Customer Success Location: [London/Remote] This role is aligned to our hub locations. While we’re especially interested … candidates in or near these areas, we welcome applications from outside of these locations as well. Position Overview We’re looking for a Customer Business Analyst to join our Customer Success Team and help drive meaningful outcomes at the intersection of AI and insurance. You’ll collaborate ...

Description: Customer Success and Support Analyst at everyLIFE Technologies Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent Location: Hybrid: Farnborough head office and Remote Benefits: 25 days holiday, private medical cover with Vitality … pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’ Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience We are rapidly expanding our team and looking for a full-time Customer Success and Support Analyst to support our growing ...

learn more about ICIS at the link below. About the team: The Insight function takes ICIS to a joined-up understanding of customer needs, product usage, behaviours, interactions and commercial outcomes so teams can make clearer decisions about where to focus, what to build, how and where opportunity … risk present priorities for the business About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build future data science and AI capability while strengthening ...

learn more about ICIS at the link below. https://www.icis.com/explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build future … data science and AI capability while strengthening day-to-day reporting, dashboarding and evidence-based decision making. You will be responsible for turning customer, commercial and operational data into practical insight that improves customer understanding, product decisions, retention, engagement and business performance. You will work closely with customer ...

exciting journey of growth and transformation – and we'd love you to be part of it. The opportunityWe're looking for a Customer Analytics & CRM Specialist, helping to shape the performance and growth of our B2C retail proposition.Supporting categories across the Avios Retail Domain, you'll use customer … products, to the right customers, at the right time.Working closely with our Retail Marketing & CRM Lead, you'll become the go-to expert for customer insight within Retail, partnering with Trading, Product, Engineering and Data teams to optimise customer journeys, improve personalisation and identify new commercial opportunities.This ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This … position is ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will ...

Title:Senior IT Customer Support Analyst, Desktop SupportKBR is seeking a Senior Desktop Support Team Lead to provide advanced technical support and technical leadership across enterprise desktop services throughout the United Kingdom and supported regional locations. Acting as a senior escalation point, this role is responsible for resolving … dynamic enterprise environment.This is a permanent full-time position based in the United Kingdom. Due to the nature of the work and customer requirements, candidates must be eligible to obtain and maintain the appropriate UK security clearance where required.In September 2025, KBR announced that we are spinning our Mission ...

DescriptionJoin Rotork's growing Master Data Management team and help shape a brand-new function.As an MDM Analyst, you'll play a key role in ensuring the accuracy, consistency, and reliability of Customer and Supplier master data across Rotork's global systems. Working closely with business stakeholders, Global … ways of working.What You'll Be DoingAct as the primary point of contact for our offshore master data maintenance team.Manage and coordinate Customer and Supplier master data requests, ensuring compliance with governance standards and service levels.Review, triage, and process data requests, providing guidance on the appropriate course of action.Support ...

hiring a Customer Selections & Analytics Consultant for a long-established UK insurance business that's continuing to invest in its customer analytics and marketing capability . This is a hands-on SQL role focused on campaign targeting and performance analysis , sitting in a team that directly influences … across business, home, motor and pet insurance . Data is central to how they grow and retain customers, with a strong focus on improving customer value and engagement through smarter targeting and insight . The role You'll sit within a team of SQL-driven analysts responsible for: Building ...

looking for Senior Financial Analyst that is excited to join a tech company that is constantly improving and reimagining the logistics industry. Our candidate should be passionate about using data to solve big, complex and ambiguous problems. The ideal candidate should be eager to continuously learn and improve their … which details make all the difference. Do you want to contribute shaping the new standard of shopping? If so, come and join the Customer Fulfillment Finance Team.As part of the Customer Fulfillment Finance team, you will join a team that is passionate about numbers, data ...

hiring a Customer Selections & Analytics Consultant for a long-established UK insurance business that's continuing to invest in its customer analytics and marketing capability . This is a hands-on SQL role focused on campaign targeting and performance analysis , sitting in a team that directly influences … across business, home, motor and pet insurance . Data is central to how they grow and retain customers, with a strong focus on improving customer value and engagement through smarter targeting and insight . The role You'll sit within a team of SQL-driven analysts responsible for: Building ...

Hawksworth are hiring for a Business Analyst with significant Trade Finance product experience and Customer Journey digital experience on a Contract basis, Inside IR35, paying good market rates, on a 1 year contract. Location, Either London or Edinburgh. Hybrid working, x2 days onsite, x3 days remote. … looking for a Customer Journey Manager (Business Analyst) who has expertise in the financial sector, ideally banking, strong Customer Journey experience (mapping/service design/client journeys) along with experience within Trade Finance. Key Skills & Experience: Strong domain experience in Trade Finance Solid understanding ...

Your new role Produce forecasts and resource plans for specific business areas to assist in the delivery of departmental targets. Develop and effectively utilise bespoke planning and forecasting models to ensure that departments can achieve ...

involve working closely with cross-functional teams to maintain data integrity, generate valuable insights, and ensure adherence to regulatory requirements, ultimately contributing to a customer-centric approach in our operations.PurposeChampioning the use of data-driven methodologies using both traditional conduct MI and more qualitative data from testing. Using these … insights in order to enhance our understanding of customer needs and preferences, to ensure the delivery of good customer outcomes.You will play a crucial role in developing and maintaining an effective data infrastructure, collaborating with various departments to ensure the flow of evidential data, and producing relevant metrics ...