Customer Analyst
UK
The median Customer Analyst salary in the UK is £25,020 per year, according to job vacancies posted during the 6 months leading to 9 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 9 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 639 | 837 | 634 |
| Rank change year-on-year | +198 | -203 | +487 |
| Permanent jobs requiring a Customer Analyst | 51 | 65 | 363 |
| As % of all permanent jobs advertised in the UK | 0.094% | 0.066% | 0.36% |
| As % of the Job Titles category | 0.10% | 0.069% | 0.39% |
| Number of salaries quoted | 13 | 52 | 56 |
| 10th Percentile | - | £26,250 | £27,250 |
| 25th Percentile | £24,990 | £36,250 | £35,306 |
| Median annual salary (50th Percentile) | £25,020 | £38,500 | £47,500 |
| Median % change year-on-year | -35.01% | -18.95% | +18.75% |
| 75th Percentile | £27,250 | £58,125 | £57,931 |
| 90th Percentile | £49,455 | £61,250 | £60,000 |
| UK excluding London median annual salary | £25,020 | £38,500 | £39,000 |
| % change year-on-year | -35.01% | -1.28% | -2.50% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 49,007 | 93,784 | 92,686 |
| % of permanent jobs with a recognized job title | 90.47% | 94.63% | 91.46% |
| Number of salaries quoted | 27,411 | 67,216 | 58,370 |
| 10th Percentile | £30,000 | £28,500 | £32,500 |
| 25th Percentile | £41,375 | £38,500 | £45,000 |
| Median annual salary (50th Percentile) | £57,500 | £52,500 | £60,000 |
| Median % change year-on-year | +9.52% | -12.50% | - |
| 75th Percentile | £75,000 | £71,250 | £81,250 |
| 90th Percentile | £97,500 | £90,000 | £100,000 |
| UK excluding London median annual salary | £52,000 | £50,000 | £53,000 |
| % change year-on-year | +4.00% | -5.66% | +6.00% |
Customer Analyst
Job Vacancy Trend
Job postings that featured Customer Analyst in the job title as a proportion of all IT jobs advertised.
Customer Analyst
Salary Trend
3-month moving average salary quoted in jobs citing Customer Analyst.
Customer Analyst
Salary Histogram
Salary distribution for jobs citing Customer Analyst over the 6 months to 9 May 2025.
Customer Analyst
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the UK over the 6 months to 9 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | +187 | 48 | £25,020 | -35.01% | 18 |
| England | +128 | 30 | £27,000 | -29.87% | 30 |
| Work from Home | +152 | 21 | £25,020 | -43.14% | 6 |
| Scotland | +141 | 18 | £25,020 | -16.60% | |
| North of England | +56 | 12 | £23,000 | -27.56% | 8 |
| North West | +20 | 11 | £23,000 | -27.56% | 5 |
| East of England | - | 6 | £26,500 | - | 5 |
| South East | +94 | 4 | £52,713 | +91.68% | 5 |
| London | +94 | 3 | £58,500 | +32.95% | 17 |
| Midlands | +43 | 3 | - | - | |
| West Midlands | +42 | 3 | - | - | |
| Northern Ireland | - | 3 | - | - | |
| South West | +108 | 2 | £27,000 | -28.00% | |
| Yorkshire | +60 | 1 | - | - | 1 |
Customer Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 9 May 2025, Customer Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Customer Analyst in the job title.
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Customer Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: