8 of 8 Customer Analyst Jobs in the North of England

positive impact on people and the planet. We are looking for individuals committed to helping turn our vision into reality. Purpose of role We are seeking a detail oriented Customer Reporting Analyst on a Fixed Term Contract basis until the end of December 2025. In this role you will support the delivery of customer-focused reporting by … be based two days per week. On offer is a competitive salary and benefits package. Key Responsibilities: Run and maintain Excel-based macros to generate regular and ad-hoc customer reports. Fix and enhance existing VBA scripts to ensure continued automation and accuracy of reporting processes. Produce and distribute regular BAU reporting to internal and external stakeholders. Extract and … query data from internal systems using SQL or similar tools. Respond to customer data requests, ensuring clarity, accuracy, and timeliness. Collaborate with internal teams to ensure data consistency and integrity. Support ad-hoc analysis and reporting tasks as required. Adhere to internal data governance, compliance, and risk frameworks. Knowledge & Skills Strong Excel skills, including VBA/macros development and More ❯

We’re hiring! | 2nd Line Customer Service Analyst 👩‍💻👨‍💻 | Join Team IRIS 🚀 Ready to level up your customer service career? 💥 We’re on the lookout for a 2nd Line Customer Service Analyst to join our dynamic team at IRIS! If you're naturally curious, love solving complex problems, and thrive in a collaborative environment - this could … SLAs, and deliver on team KPIs (like NPS & quality) 🤝 Share your knowledge and support your teammates - success is a team sport! 🎓 What we’re looking for: ✅ Solid experience in customer support or technical service (2nd line ideal!) 🧾 AAT Level 2 or 3 (bonus points if you’ve got an IT or SQL qualification too) 💬 Clear communicator, calm under pressure More ❯

Customer Insight Analyst – SQL, Tableau, Marketing Analytics Leeds (1 day a week onsite) | £38,000 - £45,000 + Bonus + Private Medical Harvey Nash has exclusively partnered with a well-established, fast-scaling online healthcare business that is hiring a Customer Insight Analyst to support marketing and commercial decision-making through meaningful, story-led data insight. … This is a newly created position in a growing data function – giving you the chance to shape how customer data is used across acquisition, retention, campaign targeting and wider business strategy. You’ll take ownership of large customer datasets, working closely with marketing and commercial teams to build scalable insight solutions in SQL and Tableau. This isn’t … to better leverage it. There’s strong backing for learning and development, and personal growth alongside the business. Experience of Interest: Strong SQL and Tableau skills for working with customer-level data Experience in a marketing, commercial or customer analytics role Strong data storytelling and stakeholder communication skills Ability to work cross-functionally and help shape internal data More ❯

Customer Analyst Up to £40 000 Hybrid - Liverpool office. THE COMPANY I have an exciting opportunity for a Customer Analyst to join a leading retailer who is working on some interesting projects! THE ROLE In this role, you'll support the E-commerce department by delivering valuable insights and real-time analysis. This is an excellent … opportunity for a Customer Analyst looking to enhance their experience in the retail industry, with a strong focus on e-commerce. SKILLS AND EXPERIENCE Experience with SQL.Experience with Power BI and Google Analytics 4 will be advantageous.Experience within retail sector HOW TO APPLY If your skills and experiences match this role, send me an email More ❯

Customer Insights Analyst Up to £45,000 + bonus Hybrid - Leeds (1x day a week) THE CLIENT This is an exciting opportunity for a Customer Insight Analyst to join an industry-leading ecommerce organisation. THE ROLE We are seeking a skilled Customer Data Analyst to deliver actionable insights that drive effective customer acquisition … retention, and growth strategies. In this role, you will design and maintain a scalable Single Customer View (SCV) by integrating CRM, transaction, and engagement data. You will also develop segmentation models based on customer lifecycle stages, engagement intensity, and behavioral patterns to help tailor our marketing and customer experience initiatives. YOUR SKILLS SQLData Visualisation NICE TO HAVE More ❯

Customer Insight Analyst Location: Leeds (Hybrid - 1 day per week in office) Salary: Up to £45,000 (depending on experience) The Company A well-established digital platform with over a million active users across the UK, offering technology-led subscription services in a fast-scaling consumer market. Known for its innovation in healthcare and eCommerce, the business has … seen rapid growth in recent years and is continuing to expand its analytics capabilities. The Customer Insight Analyst will play a key role in shaping customer and marketing strategies by translating behavioural data into commercial insight. The Role This is a hands-on role focusing on customer analytics, segmentation, and marketing performance. You'll be responsible … for building dashboards, analysing behavioural trends, and guiding strategic decisions across acquisition, retention, and customer lifetime value. The role suits an analyst who's confident with SQL, data visualisation tools like Tableau, and who can bridge the gap between data and non-technical stakeholders. Key Responsibilities Deliver insight to support acquisition, retention, and growth strategies Build and maintain More ❯

Role: Customer Insight Analyst All potential applicants are encouraged to scroll through and read the complete job description before applying. Location: Leeds, LS15 (with hybrid working after completion of training) Salary: £38,000 - £45,000 per annum DOE, plus up to a 10% annual bonus and extensive benefits Contract type: Permanent Employment type: Full time Working hours: Monday … pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We’re looking for a commercially minded analyst with strong SQL and Tableau skills, and proven experience turning data into meaningful insight for marketing, growth, or customer strategy teams. You’ll play a central role in … translating customer data into actionable marketing and commercial strategies—supporting campaign targeting, customer segmentation, and insight-driven decision-making across the business. What’s in it for you? Occupational sick pay Enhanced maternity and paternity pay Contributory pension Discounted insurance (Aviva) Employee discount site Discounted gyms (via our blue light card and benefits schemes) Employee assistance programme In More ❯

Customer Analyst Liverpool (Hybrid) £35,000-£40,000 THE COMPANY A leading fashion retailer is seeking a Customer Analyst to join their team to help drive omni-channel journey optimisation THE ROLE As the Customer Analyst, you will use your SQL/bigQuery experience to work on a range of projects within the customer … good story-telling experience. You’ll be able to work on projects across segmentation, regression, loyalty and predictive analytics. You will get the chance to work on a new customer reward app, and work closely with data science teams and on projects in the space YOUR SKILLS AND EXPERIENCE SQL/bigQuery experience THE BENEFITS More ❯