4 of 4 Customer Analytics Jobs in Oxfordshire

and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary The Customer Success Organization focuses on our most strategic customers. The CSM will have a portfolio of accounts and lead the engagement throughout the customer lifecycle from deployment and adoption through renewal ensuring satisfaction and maximizing customer value. You'll leverage your expertise to guide our customers through their journey, maintain consistent engagement, ensuring they achieve their goals and derive maximum value from our products, as well as to identify opportunities for additional … services. What You Will Do Manage named accounts accountable for engagement and satisfaction over the lifetime of the customer. Establish key relationships with the customer, ensuring regular check-ins to understand and address promptly client needs and concerns. Develop strong relationships with key buyers and influencers in customer More ❯

Example projects: Spot sales trends (e.g. weather-driven demand spikes) and recommend agile trading or campaign decisions Support new store expansion strategy by analysing customer location, order frequency, and market viability Evaluate marketing ROI using tools like Fospha and GA; lead incrementality testing across paid channels Integrate new data … sources (e.g. research, attribution, or behavioural data) to enrich customer understanding About you: 3+ years in a data analytics or insight role Strong SQL, experience with BigQuery preferred Exposure to Python for analysis/modelling Skilled in data visualisation (Looker, Tableau, Power BI, etc.) Experience in digital, marketing … or customer analytics E-commerce or retail background a plus Naturally curious and proactive-you spot trends and ask questions before others do Tech Stack: BigQuery (SQL), Python, Looker, Fospha, GA, ContentSquare Interview Process: Intro chat with Chief Digital Officer In-person data task with senior stakeholders Optional More ❯

Science to establish, lead and grow our Data Science practice, including the Centre of Excellence (CoE) and oversee the deployment of machine learning, predictive analytics, and data-driven decision-making across the business. In this pivotal role, you will provide strategic leadership to your team and other teams in … design, development, and deployment of machine learning and AI models, ensuring scalability and real-world applicability in areas like predictive maintenance, leakage detection, and customer analytics. Team Leadership & Hub-and-Spoke Model Lead the core data science team and provide oversight to embedded data scientists across departments, ensuring adherence … to best practices, standardisation, and quality control. Stay at the forefront of AI and advanced analytics trends, evaluating emerging technologies for their applicability to Thames Water. Foster a culture of continuous improvement and knowledge sharing. Identify opportunities to generate revenue from data assets and insights while promoting open data More ❯

Science to establish, lead and grow our Data Science practice, including the Centre of Excellence (CoE) and oversee the deployment of machine learning, predictive analytics, and data-driven decision-making across the business. In this pivotal role, you will provide strategic leadership to your team and other teams in … design, development, and deployment of machine learning and AI models, ensuring scalability and real-world applicability in areas like predictive maintenance, leakage detection, and customer analytics. Team Leadership & Hub-and-Spoke Model Lead the core data science team and provide oversight to embedded data scientists across departments, ensuring adherence … to best practices, standardisation, and quality control. Innovation & Research Stay at the forefront of AI and advanced analytics trends, evaluating emerging technologies for their applicability to Thames Water. Foster a culture of continuous improvement and knowledge sharing. Data Monetisation & Open Data Leadership Identify opportunities to generate revenue from data More ❯