2 of 2 Customer-Centric Approach Jobs in Guildford

will lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our client's customer-centric, data driven and digital first strategy. The Role: Technical Lead for a squad, ensuring collaborative working with Product Owners and Developers to design and build customer More ❯

As a BMS Field Service Engineer, you will play a pivotal role in delivering exceptional BMS support to an assigned customer base. Your proactive approach and dedication to nurturing strong customer relationships will be essential in driving service digital transformation and upholding our company values. Key responsibilities: Adhere to Schneider Electric policies and guidelines … to ensure safe and responsible work practices, maintaining a zero-tolerance approach to unsafe behaviour. Take full ownership of your customer base, striving to meet and exceed our contractual requirements. Deliver best-in-class service, actively engaging with customers to identify and resolve operational issues. Generate clear and concise service reports that underscore the value of … whenever necessary. Essential Skills: Electrical background and substantial experience in the BMS and/or HVAC industry. Proven track record in a Field Service environment with a customer-centric approach. Eagerness to learn about Schneider Electric's product range and offerings. Positive attitude, constructive approach, and strong communication skills. Fluency in written and verbal More ❯