2 of 2 Customer-Centricity Jobs in Brighton

interaction.The Director of Workforce Management will lead the modernization of the Verint Workforce Management platform, transforming how workforce management enables efficient, customer-centric day-to-day servicing. As the Product Owner, this leader will define the strategic vision, roadmap, and execution of workforce management capabilities … influence skills.Proven experience leading and developing high-performing Product Management teams, including coaching Product Owners and Product Managers while fostering a customer-centric, outcome-driven product culture.Preferred Qualifications:Master's degree (MBA or related field or related experience).Verint Workforce Management certifications or advanced Verint implementation ...

Management, to join the ICRST team. This role sits at the intersection of Product, Technology, and Business, translating strategic priorities into scalable, customer-centric technology solutions that deliver measurable business value.As a Senior Manager - Delivery Management, you will play a critical role in bringing product strategy … technology delivery, delivery management, program management, product delivery, or a related technology leadership role.Partner with Product Managers and business stakeholders to deliver customer-centric products and capabilities that achieve measurable business outcomes.Lead multiple technology delivery teams across complex, cross-functional initiatives in a product-led environment.Strong ...