2 of 2 Customer-Centricity Jobs in Stoke-on-Trent

Performance Metrics & Strategic Support: Contribute to the development of AI KPIs/KRIs that align with and support AXA XL strategic objectives. Customer-Centric Approach: Promote a customer-first mindset by balancing process improvements with stakeholder needs and organisational goals. Communication & Negotiation: Utilise … those with diverse educational backgrounds or equivalent experience. Here are some of the key skills important for the role: PEOPLE Skills Customer Centricity Promoting a customer-first mindset by balancing process improvements with stakeholder needs and organisational goals. Partnering with teams across Technology ...

Make a Difference Supporting a rapidly growing customer base while balancing an 'at-scale' mentality with a customer- centric approach is crucial for success in this role. Work closely with our Customer Strategy team to research and develop customer ...