1 of 1 Customer-Centricity Jobs in West Bromwich

person will also maintain and where possible improve the divisional business continuity plan (BCP) and business impact assessment (BIA) documentation. Ensuring the team are motivated, have a customer centric approach, that work is prioritised effectively, that the Board, ExCo and Operational MI packs are completed on time each month and will liaise with other business areas … deliver high performance. Leading teams through transformational change Positive, can-do attitude, adaptable, agile, and innovative. Self-aware of personal impact on individuals and in different scenarios. Customer centric person who holds genuine interest in customers and their needs, and demonstrates true empathy Calm, clear and confident communicator (written and verbal) at all levels Strong decision More ❯