1 of 1 Customer Engagement Jobs in Derby

Write and edit clear, appealing copy for posts, product descriptions, newsletters, packaging updates, and internal communications. Support social media activity, including scheduling posts, monitoring customer engagement, and responding professionally to comments and enquiries. Conduct research into food trends, customer preferences, competitor content, and industry developments to inform … content ideas. Track and report on campaign performance, using analytics to identify best-performing formats and customer engagement patterns. Ensure all content is brand-aligned, compliant with food safety messaging, and meets regulatory requirements such as allergen labelling and consumer transparency. Key Skills & Attributes Ability to work independently ...