Customer Engagement Jobs in East Ayrshire

1 of 1 Customer Engagement Jobs in East Ayrshire

Senior Strategy Analyst

Kilmarnock, Scotland, United Kingdom
PRA Group (Nasdaq: PRAA)
engage with our customers, the successful candidate will focus on recommending, testing and deploying continuous strategy improvements across our omni channel eco-system that leads to improved financials and Customer Outcomes. These recommendations will be underpinned by solid analytics, detailed testing protocols and seamless execution. PRA Group UK is a data lead business so you will be responsible for … synthesizing insights from different qualitative and quantitative sources of customer information and leading transformation projects aimed at business growth and improved Customer Journeys. It is imperative that you can communicate the analysis you have conducted in a compelling manner; the people you will need to communicate with could range from peers to senior stakeholders, including those who may … not be familiar with the data or subject matter. While financial performance is always imperative within PRA Group, this role has a direct impact on the engagement with our most vulnerable customers. Therefore, you will need to have an awareness of how your work affects those customers and ensures that they are always treated fairly. The expectation of this More ❯
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