12 of 12 Customer Engagement Jobs in Scotland

critical role in shaping and delivering their enterprise-wide ERP and CRM strategy. This is a high-impact opportunity for a strategic and customer-focused Product Owner who thrives in complex transformation environments and has strong experience delivering Microsoft Dynamics 365 solutions within Agile delivery frameworks. The Role … Product Owner for ERP & CRM, you will act as the voice of the business and customer, owning the product roadmap and backlog while ensuring development priorities align with organisational goals and customer outcomes. Working closely with business stakeholders, project teams, suppliers, and technical specialists, you will help drive ...

part of something meaningful helping to close the digital divide and shape the future of rural Scotland. We are now looking to recruit Customer Operations Executives, individuals who will become the friendly, knowledgeable voice of the business. Youll support customers throughout their journey, from initial enquiry through to going … live with their service, ensuring every interaction is smooth, supportive and positive. Delivering an exceptional customer experience will be at the heart of everything you do. Key Responsibilities Respond to customer enquiries via phone, email, and web chatunderstanding their needs and recommending the right solutions Guide customers through ...

part of something meaningful helping to close the digital divide and shape the future of rural Scotland. We are now looking to recruit Customer Operations Executives, individuals who will become the friendly, knowledgeable voice of the business. Youll support customers throughout their journey, from initial enquiry through to going … live with their service, ensuring every interaction is smooth, supportive and positive. Delivering an exceptional customer experience will be at the heart of everything you do. Key Responsibilities Respond to customer enquiries via phone, email, and web chatunderstanding their needs and recommending the right solutions Guide customers through ...

Account Manager (SaaS) Glasgow, Hybrid Up to £35,000 + Bonus + Benefits Are you currently managing customer relationships within a SaaS, technology, or wider B2B business and looking for a role where you can genuinely influence customer success and account growth? We are recruiting on behalf … portfolio of customers, building strong relationships, driving product adoption, conducting regular business reviews and identifying opportunities to expand accounts. You will work closely with Customer Success, Support, Projects and Sales teams to ensure customers achieve maximum value from the platform while uncovering growth opportunities. Manage and grow a portfolio ...

confidently engage with customers, undertake technical site surveys, coordinate field engineers & ensure projects are delivered safely, efficiently & to the highest standards. Technical excellence, customer engagement & successful project delivery are fundamental to success in this role. Role: Project Engineer/Telecoms Project Engineer/Network Project Engineer Key Skills … successful planning, survey, scope of works, project briefs, installation, commissioning, documentation & handover etc. whilst ensuring compliance with contractual obligations, technical standards, health & safety legislation & customer expectations. Technology Stack: * Cisco Routing & Switching * Nokia SAR-H Platforms * Nokia NFM-P * WAN/LAN * MPLS * IP Networking * Routing & Switching * Firewalls * High Voltage ...

product owners, integration specialists and technical teams to deliver enhancements, integrations and ongoing platform improvements. Key responsibilities: Develop, customise, and support Microsoft Dynamics 365 Customer Engagement (CE) solutions. Build and maintain C# plugins, custom workflows, and integrations. Design and develop Dataverse tables, relationships, business rules, and security models. ...

Role: Lead and inspire a team of Field Technicians and SVAs responsible for installing, maintaining, and monitoring meter and data logging equipment. Deliver exceptional customer outcomes by managing daily operations and shaping the future strategy within your area. Support the UK Delivery Manager with daily tasks and step … Managers with policies, compliance, and embedding new initiatives. Represent IMSERV at workshops and projects. Service Delivery: Drive team performance, meet KPIs, improve productivity and customer experience, and use data to boost results. Safety: Promote safety culture, ensure compliance, and share best practices through audits. People Management: Lead and mentor ...

development and continuous improvement initiatives. No two days will be the same. You'll combine hands-on engineering expertise with problem-solving, technical analysis, customer engagement, and innovation to deliver high-value solutions across a global customer base. Key Responsibilities Provide specialist applications engineering support across sales … contracts, aftermarket, and engineering functions. Review customer specifications and develop tailored technical solutions aligned to operational requirements. Assess technical risks and ensure solutions are commercially and technically viable. Prepare and deliver high-quality technical reports, presentations, and engineering documentation. Produce and revise Process & Instrumentation Diagrams (P&IDs) using ...

This role sits within UKI CTO Platforms , partnering with teams across Sky to modernise and evolve the technology platforms that power our Customer Contact capabilities across voice and digital channels. The team is responsible for the platforms, services and integrations that enable millions of customer interactions each year … supporting everything from sales and onboarding through to service, support and retention. Working at the heart of Sky's customer engagement ecosystem, the team delivers the technology foundations that help customers connect with Sky seamlessly, while enabling our contact centre agents and digital experiences to operate efficiently, intelligently ...

Company Overview Redsquid is a dynamic and customer-focused technology provider, delivering innovative IT, cyber security and communications solutions to businesses across the UK. With consistent year-on-year growth, Redsquid offers exciting career opportunities for driven individuals looking to thrive in the IT, Cyber and telecoms industry. Operating … manner and being able to articulate the benefits and comparisons of solutions in a simple effective manner to ensure that our solution addresses the customer requirements and business objectives. The successful candidate will have significant successful new business sales experience of IT Services/Managed Services, with an appreciation ...

Location: Hybrid with flexible base location London: £70,398 to £87,998 per annum National: £64,043 to £80,054 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Salaries are ...

securing new business opportunities across assigned markets within NOV's XL Systems business. Reporting to the Regional Sales Manager, this role focuses on new customer acquisition, market expansion, and long-term strategic growth across Europe and Africa. Acting as the front end of NOV's growth engine, you will … support regional growth objectives Build and maintain relationships with operators, EPCs, drilling contractors, and key industry stakeholders Develop market intelligence and identify emerging opportunities, customer needs, and competitive activity Position XL Systems products and solutions for inclusion in customer specifications and tender opportunities Generate and maintain a robust ...