17 of 17 Customer Engagement Jobs in Scotland

strategies to support business objectives Ensure compliance with consent and regulatory frameworks across all digital platforms Develop and manage marketing automation strategies to enhance customer engagement and conversion Oversee the creation and optimisation of data pipelines to ensure efficient data flow and integration Collaborate with cross-functional teams … necessary to ensure compliance with legal and ethical standards in data management. Marketing Automation: Expert in developing and managing marketing automation strategies to enhance customer engagement and conversion rates is important. Data Pipeline Management: The ability to oversee the creation and optimisation of data pipelines to ensure efficient More ❯

will work seamlessly with the Service Delivery team to ensure that our sales pipeline is constantly reviewed and managed, performance metrics are met, and customer satisfaction is high. Job Description: Location: Aberdeen (Hybrid)/UK (Remote) Full Time: 5 days/week Pay: £43,000 - £48,000 per annum … of high-profile UK and international companies including Beam Suntory, Bacardi, Campari, William Grant & Sons, Whyte & Mackay, and Glenmorangie. With a strong commitment to customer satisfaction, quality and collaboration, we're proud to be growing our company globally, whilst staying true to our Scottish roots and values. What is … we offer opportunities for personal and professional growth, guided by transparent and approachable leadership. With our unique industry position and commitment to innovation and customer-centricity, DRAMS Software is a place where your career can thrive. You'll enjoy excellent benefits including: Competitive base salary + a market-leading More ❯

into board-level presentations and strategic planning . Key Responsibilities: Sales & Commercial Analytics: Build and maintain Power BI dashboards to report on sales performance, customer trends, product mix, and commercial KPIs. Analyse commercial data to identify trends, opportunities, and challenges across different channels and customer types. Support forecasting … pricing reviews, and margin analysis with accurate, well-structured data sets. Monitor and interpret performance at both high-level and granular detail (e.g. customer-level profitability, SKU performance, regional trends). Board-Level & Strategic Reporting: Prepare professional, insightful presentations and reports for senior management and board meetings . Turn … inputs. Help improve internal reporting processes, ensuring data is accurate, timely, and actionable. Provide ad hoc analysis to support decision-making across product development, customer engagement, and operations. What You'll Bring: Degree in Business, Analytics, Economics, Finance, or a related discipline. Expertise in Power BI , including DAX More ❯

and InterSystems product knowledge to ensure successful, standard, and timely contract implementation of InterSystems products. They will become an expert resource for customers, understanding customer processes, assessing solution fit, and advising on optimal implementation strategies to maximize benefits while minimizing customer-specific work. Keeping up-to-date with … new product developments through the product release cycle is essential. The role requires visiting customer sites and may involve regular travel, potentially spending up to 5 days away from home each week. The Application Specialist will operate in accordance with the latest version of the InterSystems ARIES Customer Engagement Methodology, which is subject to ongoing improvement. Skills and Experience Excellent communication skills, with experience in customer training, workshops, and presentations Strong consultative skills with the ability to articulate and communicate ideas effectively Experience interacting directly with customers, including clinicians, and delivering compelling messaging Experience in More ❯

success and competitive advantage. Digital Transformation Support: Guide clients through ERP transformations, including migration to SAP S/4HANA and Intelligent Enterprise solutions. Stakeholder Engagement: Build strong relationships with internal teams, senior leadership, and strategic alliance partners. Mentorship & Development: Support and mentor junior digital architects, fostering growth through formal … the following areas, including their integration, is essential: Supply Chain Management Resource & Material Planning Product Lifecycle Management Inventory & Warehouse Management Manufacturing Execution Service Operations Customer Engagement, Experience & Relationship Management Field Service Finance Human Capital Management Sustainability & Compliance Awareness Understanding of how enterprises optimize sustainability through their operating models. More ❯

Responsibilities: Design and implement a unified digital platform integrating various customer engagement interfaces. Understand business requirements and come up with architectural/design recommendations. Communicate effectively and collaborate with distributed teams on design/requirements. Strategize the convergence of logged-in and public user experiences, ensuring a smooth … technology options and selecting products aligned to business and technical architectures. Core Area of Expertise: Expertise across cloud-native architecture, Omni-channel system of engagement, big data architecture, advanced analytics & visualization, legacy modernization. Knowledge of the drivers and decision points for organizations to decide on the most appropriate digital More ❯

impactful cyber guidance and secure solutions for both new and existing customers. Key Responsibilities: Solution Design : Tailor solutions to client needs for maximum ROI Customer Engagement : ️ Lead tech discussions in client meetings, webinars, & events Solution Presentation : Craft & deliver compelling proposals that win clients over Account Development : Support Account More ❯

impactful cyber guidance and secure solutions for both new and existing customers. 💻🔒 Key Responsibilities: Solution Design : 📊 Tailor solutions to client needs for maximum ROI 💰 Customer Engagement : 🗣️ Lead tech discussions in client meetings, webinars, & events 🌍 Solution Presentation : 🎤 Craft & deliver compelling proposals that win clients over Account Development : 📈 Support Account More ❯

Service Owner , you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Role Summary Maintaining software lifecycles, working on new and existing requirements, testing/integration and implementation, performance tuning More ❯

Service Owner , you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Role Summary Maintaining software lifecycles, working on new and existing requirements, testing/integration and implementation, performance tuning More ❯

CRT, CREST CCT, OSCP, OSWE, OSCE, or equivalent level. • Experience: At least two years in penetration testing, covering network, web, and internal tests and customer engagements. • Tools: Proficiency with tools like Burpsuite Pro, Nessus, and other industry standards. • Communication: Strong verbal and written skills for stakeholder management, collaboration and More ❯

personalisation, targeting and digital project support. You will support the Digital Optimisation Manager in delivering the strategy for connecting and optimising digital journeys and customer engagement across our various digital touchpoints. Key Responsibilities: Working closely with Data team, Channel Communications, Content and Brand to create and deliver automated … Analyse website traffic and user behaviour using Adobe Analytics to measure the effectiveness of marketing content. Identify trends, patterns, and opportunities to improve user engagement and conversion rates. Provide actionable insights to improve the quality, placement, and targeting of website content Collaborate with content creators and marketing teams to More ❯

automating business processes, and ensuring technical governance and security standards are met. By leveraging Microsoft 365 tools, the job aims to enhance productivity, improve customer engagement, and support the strategic direction of the organization. The position requires collaboration with various departments to deliver comprehensive solutions that meet business … of Microsoft solutions, particularly those impacting the SharePoint ecosystem. Design and deliver automation solutions for business processes, leveraging Microsoft 365 tools and capabilities. Business Engagement and data analysis - Build and present conceptual and functional prototypes for stakeholder evaluation and feedback. Create and maintain comprehensive documentation including technical requirements, design More ❯

automating business processes, and ensuring technical governance and security standards are met. By leveraging Microsoft 365 tools, the job aims to enhance productivity, improve customer engagement, and support the strategic direction of the organization. The position requires collaboration with various departments to deliver comprehensive solutions that meet business … of Microsoft solutions, particularly those impacting the SharePoint ecosystem. Design and deliver automation solutions for business processes, leveraging Microsoft 365 tools and capabilities. Business Engagement and data analysis - Build and present conceptual and functional prototypes for stakeholder evaluation and feedback. Create and maintain comprehensive documentation including technical requirements, design More ❯

proof of concept, and ultimately drive growth of the business. You will work closely with the Product and Engineering teams to share insights about customer needs and market trends to strategize on the roadmap. You will get involved early into the product development cycle to learn about the product … test it in lab environments and develop sales and customer enablement material. In this role you will be traveling to customer sites to work in person and help design and deploy eero solutions. Be flexible to travel 25 to 40% of the time which will be driven by … customer engagements. Key Job Responsibilities Dive deep into eero solution and its differentiators with customers and partners. Be ready to discuss the latest wifi and wired networking technologies, APIs, cloud architecture and more. Run Proof Of Concept to demonstrate all the functionalities of the eero solution. Work with product More ❯

ll Do Lead penetration testing teams to conduct penetration tests across various environments, including web applications, APIs, Cloud, and network infrastructure. Lead on-site customer engagements. Lead on developing and providing training courses. Oversee and issue detailed reports outlining findings, risks, and recommendations for remediation. Stay updated with the … CCT, OSCP, OSCE, or equivalent level. Experience : At least 5 years leading network, web, and internal penetrations tests as well as experience in leading customer engagements onsite. Leadership : Experience of supervising and mentoring penetration test teams. Training Experience : Ownership and leadership on developing and providing training courses. Tools : Proficiency More ❯

driving delivering and collecting of parts Ensuring spill kits and all Health and Safety equipment within the workshop is maintained at all times Recognising customer or engineer safety related matters and bring them to the attention of your line manager or the safety team As a Workshop Support Operative … our business Innovate and Improve Build trust Our values are based around employee experience as we believe this will also support high levels of customer engagement. We want our people to be empowered to identify improvements or risks and offer solutions. We encourage open and honest communication to make More ❯