1 to 25 of 67 Customer Engagement Jobs in Scotland

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. Paid … handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. ...

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. Paid … handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. ...

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. Paid … handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. ...

responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate … progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through to 3rd parties as/when required Responsible for completing internal acceptance testing of fixes and solutions 2. ...

responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate … progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through to 3rd parties as/when required Responsible for completing internal acceptance testing of fixes and solutions 2. ...

responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate … progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through to 3rd parties as/when required Responsible for completing internal acceptance testing of fixes and solutions 2. ...

supporting a leading Microsoft Partner with the recruitment of a Principal D365 Customer Engagement Consultant to join their growing team. This is a fully remote UK role offering the chance to lead high-impact projects, shape solution strategy, and play a key role in driving best practice across … Looking For Proven experience delivering complex D365 CE/CRM implementations within a consultancy or partner environment Strong functional knowledge across Sales, Customer Service, Field Service, and Power Platform Ability to lead workshops, influence stakeholders, and own solution design decisions Excellent communication, leadership, and client-facing skills Experience working ...

supporting a leading Microsoft Partner with the recruitment of a Principal D365 Customer Engagement Consultant to join their growing team. This is a fully remote UK role offering the chance to lead high-impact projects, shape solution strategy, and play a key role in driving best practice across … Looking For Proven experience delivering complex D365 CE/CRM implementations within a consultancy or partner environment Strong functional knowledge across Sales, Customer Service, Field Service, and Power Platform Ability to lead workshops, influence stakeholders, and own solution design decisions Excellent communication, leadership, and client-facing skills Experience working ...

supporting a leading Microsoft Partner with the recruitment of a Principal D365 Customer Engagement Consultant to join their growing team. This is a fully remote UK role offering the chance to lead high-impact projects, shape solution strategy, and play a key role in driving best practice across … Looking For Proven experience delivering complex D365 CE/CRM implementations within a consultancy or partner environment Strong functional knowledge across Sales, Customer Service, Field Service, and Power Platform Ability to lead workshops, influence stakeholders, and own solution design decisions Excellent communication, leadership, and client-facing skills Experience working ...

design and deliver modern, cloud-based CRM solutions. This role is ideal for a hands-on technical expert who enjoys building data-driven, customer engagement platforms using Microsoft's Power Platform, Azure, and AI capabilities. Key Responsibilities Design, develop, and optimize cloud-based solutions using Dynamics 365 modules … including Customer Insights, Customer Service, and Marketing Configure and extend Customer Insights for segmentation, data unification, and analytics Build and manage Power Automate workflows and Power Platform integrations Develop and customize solutions using C#, .NET, and Dataverse Integrate external systems using REST APIs and cloud services Build ...

design and deliver modern, cloud-based CRM solutions. This role is ideal for a hands-on technical expert who enjoys building data-driven, customer engagement platforms using Microsoft's Power Platform, Azure, and AI capabilities. Key Responsibilities Design, develop, and optimize cloud-based solutions using Dynamics 365 modules … including Customer Insights, Customer Service, and Marketing Configure and extend Customer Insights for segmentation, data unification, and analytics Build and manage Power Automate workflows and Power Platform integrations Develop and customize solutions using C#, .NET, and Dataverse Integrate external systems using REST APIs and cloud services Build ...

design and deliver modern, cloud-based CRM solutions. This role is ideal for a hands-on technical expert who enjoys building data-driven, customer engagement platforms using Microsoft's Power Platform, Azure, and AI capabilities. Key Responsibilities Design, develop, and optimize cloud-based solutions using Dynamics 365 modules … including Customer Insights, Customer Service, and Marketing Configure and extend Customer Insights for segmentation, data unification, and analytics Build and manage Power Automate workflows and Power Platform integrations Develop and customize solutions using C#, .NET, and Dataverse Integrate external systems using REST APIs and cloud services Build ...

TITLE: Support Consultant RESPONSIBLE TO: Customer Services Manager LOCATION & HOURS OF WORK: At Elite Dynamics we champion our clients to utilise the power of tech to improve productivity and performance, and it's the same for our people. We offer a remote working policy for all employees, albeit some … across the UK & Canada ABOUT ROLE RESPONSIBILITIES: We are looking for a Microsoft Dynamics 365 Support Consultant who will be responsible for: Responding to customer support queries, logged via telephone, email and through our on-line customer support system Proactively Investigating Support calls and managing them through ...

TITLE: Support Consultant RESPONSIBLE TO: Customer Services Manager LOCATION & HOURS OF WORK: At Elite Dynamics we champion our clients to utilise the power of tech to improve productivity and performance, and it's the same for our people. We offer a remote working policy for all employees, albeit some … across the UK & Canada ABOUT ROLE RESPONSIBILITIES: We are looking for a Microsoft Dynamics 365 Support Consultant who will be responsible for: Responding to customer support queries, logged via telephone, email and through our on-line customer support system Proactively Investigating Support calls and managing them through ...

/no-code tooling Experience integrating Dynamics with external platforms using Azure services A passion for innovation, quality architecture, and technical leadership Customer Engagement experience is desirable (Sales | Customer Service | Field Service | Marketing | Project Operations) £100,000–£110,000 package (car allowance and quarterly bonuses). Pension ...

/no-code tooling Experience integrating Dynamics with external platforms using Azure services A passion for innovation, quality architecture, and technical leadership Customer Engagement experience is desirable (Sales | Customer Service | Field Service | Marketing | Project Operations) £100,000–£110,000 package (car allowance and quarterly bonuses). Pension ...

Role: D365 CE Functional Consultant – Customer Insights Journeys (Real-Time Marketing) Positions: 3 Location: Remote Engagement Type: Long-term Contract Overview We are seeking experienced Dynamics 365 Customer Engagement Functional Consultants with deep expertise in Customer Insights Journeys (CIJ) Real-Time Marketing. You will play … Time Marketing • Set up real-time events, triggers, and event-based conditions • Build advanced real-time segments (behavioral, event-driven, attribute-based) • Design complex customer journeys including branching logic, A/B splits, wait steps, suppression rules, and exit conditions • Configure brand profiles, compliance profiles, consent centers, and subscription ...

Role: D365 CE Functional Consultant – Customer Insights Journeys (Real-Time Marketing) Positions: 3 Location: Remote Engagement Type: Long-term Contract Overview We are seeking experienced Dynamics 365 Customer Engagement Functional Consultants with deep expertise in Customer Insights Journeys (CIJ) Real-Time Marketing. You will play … Time Marketing • Set up real-time events, triggers, and event-based conditions • Build advanced real-time segments (behavioral, event-driven, attribute-based) • Design complex customer journeys including branching logic, A/B splits, wait steps, suppression rules, and exit conditions • Configure brand profiles, compliance profiles, consent centers, and subscription ...

Role: D365 CE Functional Consultant – Customer Insights Journeys (Real-Time Marketing) Positions: 3 Location: Remote Engagement Type: Long-term Contract Overview We are seeking experienced Dynamics 365 Customer Engagement Functional Consultants with deep expertise in Customer Insights Journeys (CIJ) Real-Time Marketing. You will play … Time Marketing • Set up real-time events, triggers, and event-based conditions • Build advanced real-time segments (behavioral, event-driven, attribute-based) • Design complex customer journeys including branching logic, A/B splits, wait steps, suppression rules, and exit conditions • Configure brand profiles, compliance profiles, consent centers, and subscription ...

role will act as a bridge between business stakeholders, data teams, and technical delivery, ensuring our CRM and marketing platforms are optimized to drive engagement, automation, and insight across the organization. Key Responsibilities CRM & Marketing: Gather, analyze, and document business requirements for enhancements and integrations within Marketing. Support … design and rollout of marketing automation campaigns, segmentation strategies, and customer journeys. Work closely with marketing teams to optimize lead management, customer engagement, and campaign analytics. Translate business needs into functional specifications and ensure alignment with system capabilities and best practices. Support configuration, testing, and deployment ...

role will act as a bridge between business stakeholders, data teams, and technical delivery, ensuring our CRM and marketing platforms are optimized to drive engagement, automation, and insight across the organization. Key Responsibilities CRM & Marketing: Gather, analyze, and document business requirements for enhancements and integrations within Marketing. Support … design and rollout of marketing automation campaigns, segmentation strategies, and customer journeys. Work closely with marketing teams to optimize lead management, customer engagement, and campaign analytics. Translate business needs into functional specifications and ensure alignment with system capabilities and best practices. Support configuration, testing, and deployment ...

technology partners, ORO helps Fortune 500 and fast-growing global enterprises reimagine how procurement works. Job Summary: The Senior Manager, Enterprise Solutions is a customer-facing solution leader who supports enterprise procurement transformation initiatives by helping organizations design and implement orchestrated, automated procurement workflows. This role is ideal … enterprise environments, and cutting-edge procurement technology, with a clear path to expanded leadership and responsibility over time. What You'll Do: Solution Design & Customer Engagement Support enterprise sales cycles by contributing to discovery, solution design, and customer workshops. Partner with Directors and Sales teams to understand ...

technology partners, ORO helps Fortune 500 and fast-growing global enterprises reimagine how procurement works. Job Summary: The Senior Manager, Enterprise Solutions is a customer-facing solution leader who supports enterprise procurement transformation initiatives by helping organizations design and implement orchestrated, automated procurement workflows. This role is ideal … enterprise environments, and cutting-edge procurement technology, with a clear path to expanded leadership and responsibility over time. What You'll Do: Solution Design & Customer Engagement Support enterprise sales cycles by contributing to discovery, solution design, and customer workshops. Partner with Directors and Sales teams to understand ...

Dynamics 365 Architect - Customer Engagement (D365 CE) What's on offer: Fully remote role – open to applicants across the UK. £100,000–£110,000 base salary plus comprehensive company benefits. Funded professional development, including certifications and specialist training. Fast-tracked career progression, with promotion and salary/performance … designed to evolve into a Lead/Managerial role as you progress! You'll be the go-to expert across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure stack, empowering clients to maximise their investment in Microsoft technologies. What you'll be doing: Lead ...

Dynamics 365 Architect - Customer Engagement (D365 CE) What's on offer: Fully remote role – open to applicants across the UK. £100,000–£110,000 base salary plus comprehensive company benefits. Funded professional development, including certifications and specialist training. Fast-tracked career progression, with promotion and salary/performance … designed to evolve into a Lead/Managerial role as you progress! You'll be the go-to expert across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure stack, empowering clients to maximise their investment in Microsoft technologies. What you'll be doing: Lead ...