2 Customer Engagement Jobs in Farnborough

be required to support the UK Intelligence & Security Campaign. The successful candidate will support the business in pursuing and successfully delivering a number of customer engagement opportunities and internal activities. The successful candidate will have experience of working within the National Security (Home Office, UKIC, Policing, NCA), and … will lead the coordination of the Integrated Test, Evaluation, and Acceptance (ITEA) and Assurance activities. The successful candidate will be expected to have a customer centric mind set, but take an active interest in developing an understanding of wider capabilities across the organisation, which would enable reach back from … the customer community where beneficial to the customer. Responsibilities could include: Coordinate the Integration, Test and Acceptance activities for the project, including the production of strategies, plans and associated acceptance artefacts. Prepare test specifications (manual and automated) and conduct test execution and reporting activities Ensure that the projects acceptance more »

Europe recruit for a Senior Technical Support Analyst. They pride themselves on providing a world class leading consultancy, deployment, and support services through focused customer engagement. You will work alongside a Technical Support Analyst and report into the Head of Technical Services. You will be part of an established … area Making recommendations and driving these recommendations to resolve outstanding issues Produce accurate and effective documentation Adhere to relevant change control processes Develop strong customer relationships to drive further engagement Perform other duties as required by the business Required to travel to Farnborough or London once per quarter … switching) Essential characteristics: Broad level of IT experience (particularly in the email/encryption or web proxy arena) Excellent organisational skills Team Player Excellent customer service skills Good problem-solving capacity and the ability to do so unsupervised This is a key and varied role. The successful candidate will more »