1 to 25 of 48 Customer Engagement Jobs in Hampshire

responsible for supporting the growth and development of a defined brand or technology portfolio within the Northamber group. This role combines product expertise, outbound customer engagement, and sales enablement to drive adoption of the brand or key vendor technologies. A key focus of the role is proactive customer engagement through outbound calling, identifying opportunities, promoting vendor solutions, and supporting reseller partners with product knowledge and solution guidance. The Product Specialist acts as the internal and external brand champion for their assigned technology or brand, working closely with sales teams, vendor(s), and reseller partners. Key Responsibilities ...

fantastic opportunity to join a well-established analytics function at a major consumer business where data plays a central role in shaping customer, CRM and retail media strategy. You'll work on high-impact projects that directly influence campaign performance, audience targeting and commercial decision-making across multiple customer touchpoints. The Company This organisation is a large-scale, customer-focused retailer with a significant omnichannel presence across physical and digital channels. They have invested heavily in data, analytics and customer understanding, creating an environment where insight drives strategic decisions. The analytics team partners closely with marketing ...

Strategic Customer Success Manager - Fully Remote Salary: £60,000 to £70,000 plus 10% to 20% performance-related bonus Location: Remote, UK MFK Recruitment is working with a well-established global software company to recruit a Strategic Customer Success Manager. Our client provides an AI-powered, code-free … past six years, MFK Recruitment has placed 16 people with the business, and 10 are still working there today. The opportunity The Strategic Customer Success Manager will take ownership of a portfolio of strategic, growth and high-potential enterprise customers. You will build relationships with executive, operational and technical ...

skilled team organised, clear on priorities and able to deliver reliably for the customer. You will be the main point of contact for the customer, making sure work is planned, resourced, reported and delivered to the required standard. You will also help manage risks, resolve issues early, and maintain … technical expert in every area, but to ensure the right people are in place, priorities are clear, delivery is visible, and the customer is kept properly informed. Key responsibilities Delivery management Own the overall delivery plan, making sure the team understands what needs to be delivered, by when ...

Location: Remote Salary: £32,000 The Customer Relationship Coordinator is a key support role within the Customer Relationship team, combining commercial account support with operational excellence to help drive customer retention and growth. Working closely with Customer Relationship Managers, the role supports customer engagement, manages a small but emerging portfolio of accounts across Scotland and Northern Ireland, coordinates proactive customer outreach campaigns and takes ownership of key administrative and process improvement activities. Responsibilities: Manage customer accounts (remotely) from a commercial perspective across the emerging markets of Scotland and Northern Ireland. Supporting ...

Assistant Vice President will lead the strategy and execution to maximise customer lifetime value through personalised, orchestrated and data driven customer engagement. Working across marketing, sales, service, data and technology, they will use Salesforce as the organisation’s CRM to create a connected view of the customer and deliver relevant experiences throughout the customer lifecycle. Key Responsibilities Develop and lead the customer engagement and lifecycle strategy, focused on retention, growth, loyalty and lifetime value. Leverage customer data, analytics and segmentation to identify opportunities and drive personalised engagement. Design and orchestrate cross-channel ...

growing SecOps solutioning function, influence how Nomios brings Microsoft Security and wider CDOC services to market, and develop into a trusted owner of customer opportunities across our cyber security portfolio.As a customer-facing Solutions Consultant, you will combine technical expertise, services knowledge and commercial awareness to help customers … ownership will be the Microsoft security stack, particularly Microsoft Defender and Microsoft Sentinel.As you develop in the role, you will take increasing ownership of customer engagements, from discovery and solution design through to demonstrations, proposals, RFIs/RFPs and customer presentations. You will also contribute to sales enablement ...

accountable for maximising customer lifetime value through data-driven, personalised and orchestrated customer engagement for both P&O Cruises and Cunard. Reporting to the Chief Commercial Officer, the role is accountable for CRM strategy, customer data activation, lifecycle marketing and personalisation, ensuring the right message, offer … experience reaches the right customer at the right time across owned channels. The role plays a central leadership role in scaling Carnival UK's marketing technology ecosystem, notably Salesforce and Adobe Experience Platform, to enable a single, actionable view of the guest. Key Accountabilities: Lead and define ...

growing SecOps solutioning function, influence how Nomios brings Microsoft Security and wider CDOC services to market, and develop into a trusted owner of customer opportunities across our cyber security portfolio. As a customer-facing Solutions Consultant, you will combine technical expertise, services knowledge and commercial awareness to help … will be the Microsoft security stack, particularly Microsoft Defender and Microsoft Sentinel. As you develop in the role, you will take increasing ownership of customer engagements, from discovery and solution design through to demonstrations, proposals, RFIs/RFPs and customer presentations. You will also contribute to sales enablement ...

Defence (Languard) within the Roke Commercial team at an important stage in Roke’s evolution in the Reignite Roke era, as the business strengthens customer focus, creates clearer routes to growth and aligns commercial support more closely with Revenue & Growth, Technology & Innovation, Global Services and Products.The Commercial Manager – Defence … closely with the Head of Commercial – Defence and the wider Revenue & Growth Defence team. The role will provide commercial support from early opportunity shaping, customer engagement and bid activity through contract negotiation, acceptance, delivery and in-service contract management.Summary of the RoleThe Commercial Manager – Defence (Languard) will provide ...

everyone. Security Architect (ZTA) Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidates are required to hold current DV clearance The Security Architect designs and implements comprehensive security architectures protecting defence and aerospace IT environments. … Establish security design standards, architecture patterns and operational governance. Drive technical decision-making through security design reviews. Document security architecture decisions and design specifications. Customer & Stakeholder Engagement Serve as technical authority for security architecture discussions with customer leadership. Present security recommendations to defence programme teams and executive ...

Establish security design standards, architecture patterns and operational governance Drive technical decision-making through security design reviews Document security architecture decisions and design specifications Customer & Stakeholder Engagement Serve as technical authority for security architecture discussions with customer leadership Present security recommendations to defence programme teams and executive … stakeholders Lead security architecture workshops and customer engagement activities Communicate complex security concepts to technical and non-technical audiences Essential Requirements Experience & Expertise Minimum 12 years' information security experience with 5+ years in architecture role Proven experience designing enterprise-scale security architectures Strong background in defence, aerospace ...

with responsibility for the successful delivery of critical defence and aerospace programmes. You will play a pivotal role in driving operational excellence, service performance, customer satisfaction and continuous improvement, while working closely with MOD customers, programme teams and senior stakeholders. This is an opportunity to influence strategic outcomes, lead … operational budgets, forecasting, profitability and cost control. Oversee resource planning, allocation and demand management. Drive continuous improvement initiatives to enhance service quality, efficiency and customer outcomes. Customer & Stakeholder Management Act as a trusted partner to MOD customers and senior programme stakeholders. Lead customer engagement activities ...

patterns and governance processes Drive technical decision-making through security design reviews Document security architecture decisions and design specifications Support organisational security transformation programmes Customer & Stakeholder Engagement Act as the subject matter expert for Security Architecture and Zero Trust initiatives Present security recommendations to senior leadership and programme … stakeholders Lead architecture workshops and customer engagement activities Communicate complex security concepts to both technical and non-technical audiences Essential Requirements Experience & Expertise Minimum 10 years' experience within Cyber Security and Information Security At least 5 years' experience in a Security Architect position Proven experience delivering enterprise-scale ...

proud to be working on behalf of an ambitious business that is looking for a Digital Customer Success Executive to join its growing team. This is an exciting opportunity for someone who enjoys working with customers, technology and data . You'll manage your own portfolio of automotive customers … ongoing engagement. Delivering online demonstrations, training and best-practice sessions. Reviewing performance data and turning insights into practical recommendations. Identifying opportunities to improve customer engagement and results. Resolving customer queries and coordinating issues internally. Working closely with Sales and Account Management teams. About ...

+ up to 20% bonus This is an opportunity to join a growing analytics function at a business investing heavily in customer insight, retail media, and data-driven decision making. You'll sit at the intersection of CRM, customer analytics, and marketing measurement, helping shape how campaigns … evaluated, audiences are built, and commercial performance is improved. The Company They are a well-established, customer-focused retail organisation with a significant omnichannel presence. Data plays a central role in how they understand customer behaviour, optimise marketing activity, and drive commercial performance. Their analytics team partners closely ...

National Security customers. The Resilient Navigation and Tracking Campaign Lead drives growth for Roke by leading an integrated, cross-functional campaign that aligns customer needs, organisational capability, and market engagement.The role combines domain authority with campaign leadership; setting strategic direction, orchestrating cross-functional teams, and delivering measurable growth outcomes. … senior stakeholders on direction and investment prioritiesDomain Expertise• Serve as the recognised organisational authority for the domain• Maintain deep, evidence-based understanding of customer missions, operational challenges, capability gaps, and emerging needs• Synthesise insight from account teams, product, product marketing, engineering, CTO, and external sources into a coherent strategic ...

National Security customers. The Resilient Navigation and Tracking Campaign Lead drives growth for Roke by leading an integrated, cross-functional campaign that aligns customer needs, organisational capability, and market engagement. The role combines domain authority with campaign leadership; setting strategic direction, orchestrating cross-functional teams, and delivering measurable growth … senior stakeholders on direction and investment priorities Domain Expertise Serve as the recognised organisational authority for the domain Maintain deep, evidence-based understanding of customer missions, operational challenges, capability gaps, and emerging needs Synthesise insight from account teams, product, product marketing, engineering, CTO, and external sources into a coherent ...

consultancy and rapid prototyping. The Cyber and Secure Communications Campaign Lead drives growth for Roke by leading an integrated, cross-functional campaign that aligns customer needs, organisational capability, and market engagement.The role combines domain authority with campaign leadership; setting strategic direction, orchestrating cross-functional teams, and delivering measurable growth … senior stakeholders on direction and investment prioritiesDomain Expertise• Serve as the recognised organisational authority for the domain• Maintain deep, evidence-based understanding of customer missions, operational challenges, capability gaps, and emerging needs• Synthesise insight from account teams, product, product marketing, engineering, CTO, and external sources into a coherent strategic ...

EngagementAct as the subject matter expert for Security Architecture and Zero Trust initiativesPresent security recommendations to senior leadership and programme stakeholdersLead architecture workshops and customer engagement activitiesCommunicate complex security concepts to both technical and non-technical audiencesEssential RequirementsExperience & ExpertiseMinimum 10 years’ experience within Cyber Security and Information SecurityAt … standards and accreditation processesKnowledge of ISO 27001, NIST CSF and CIS Controls frameworksPersonal AttributesExceptional strategic thinking combined with strong technical depthOutstanding communication and stakeholder engagement skillsStrong problem-solving and analytical capabilitiesProven ability to influence technical teams and executive stakeholdersPassion for cyber security innovation and continuous improvementDesirable RequirementsExperience delivering Microsoft ...

direct to consumer websites. This role will lead the planning, execution, and optimisation of the regional trading calendar, ensuring a best-in-class customer experience while delivering commercial targets. Working closely with Digital Marketing, Category Merchandising and Digital Operations teams, the Ecommerce Trading Manager will identify growth opportunities … optimise site performance to maximise revenue and customer engagement. Reporting into the Head of Commercial Ecommerce Europe and supported by a cluster level Ecommerce Trading Associate that reports into this role. Ingredients: Key Responsibilities Commercial Trading & Performance Own the day-to-day trading performance of ecommerce for the cluster ...

governance.Drive technical decision-making through security design reviews.Document security architecture decisions and design specifications.Customer & Stakeholder EngagementServe as technical authority for security architecture discussions with customer leadership.Present security recommendations to defence programme teams and executive stakeholders.Lead security architecture workshops and customer engagement activitiesWhat You’ll BringPrevious background … encryption and security protocols.Knowledge of compliance frameworks (ISO 27001, NIST CSF, etc.).Personal AttributesExceptional strategic thinking combined with strong technical depth.Outstanding communication and stakeholder engagement skills.Strong problem-solving and analytical capabilities.Proven ability to lead technical teams and influence executive stakeholders.Passion for security excellence and continuous improvement.At DXC Technology ...

governanceDrive technical decision-making through security design reviewsDocument security architecture decisions and design specificationsCustomer & Stakeholder EngagementServe as technical authority for security architecture discussions with customer leadershipPresent security recommendations to defence programme teams and executive stakeholdersLead security architecture workshops and customer engagement activitiesCommunicate complex security concepts to technical … Guides and defence standardsKnowledge of compliance frameworks (ISO 27001, NIST CSF, etc.)Personal AttributesExceptional strategic thinking combined with strong technical depthOutstanding communication and stakeholder engagement skillsStrong problem-solving and analytical capabilitiesProven ability to lead technical teams and influence executive stakeholdersPassion for security excellence and continuous improvementDesirable RequirementsExperience with defence ...

everyone. Boundary Managed Service Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate are required to hold DV clearance The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security … targets. Lead boundary security operations team, ensuring round-the-clock monitoring and threat detection. Manage boundary service P&L and resource allocation across multiple customer accounts. Establish and maintain boundary service quality standards and operational procedures. Boundary Architecture & Security Design and implement boundary security architectures including firewalls, intrusion detection ...

individual will challenge conventional approaches, inspire global teams, and foster an ambitious and enduring innovation culture that accelerates the development and adoption of differentiated customer solutions.What You Will Do:Develop and drive the Intelligent Equipment vision, strategy, and innovation roadmap ensuring the projects spanning Process Control, Automation, Sensing … Analytical Technologies, and Predictive Maintenance are executed as a cohesive portfolio that delivers differentiated bioprocess insight intelligence, process control, customer value, and business growth.Shape and execute a holistic and differentiated innovation strategy grounded in market insight, customer engagement, and commercial impact, translating strategic vision into tactical execution ...