4 of 4 Customer Engagement Jobs in Guildford

At Sycurio, we're redefining secure, seamless payment experiences for contact centres around the world. As Director of Customer Delivery , you will be the driving force behind how we enable customers and partners to go live, stay supported, and thrive using our solutions. This role is pivotal in shaping and scaling our global delivery model as we transition to … a modern, enterprise-grade B2B SaaS platform. Key Responsibilities: Define and execute a world-class global customer delivery strategy that's scalable, efficient, and customer-obsessed. Lead and inspire the Customer Enablement, Telephony Integration, and Professional Services teams-empowering them to deliver excellence at every touchpoint. Act as a player-coach, directly managing strategic customer engagements … metrics to continuously improve. Be the go-to leader for cross-functional collaboration, aligning Product, Engineering, and Sales & Marketing around a unified delivery vision. Champion the voice of the customer and partner within the CPTO org, ensuring their needs are central to our roadmap and delivery operations. Lead change initiatives that streamline systems, optimize talent, and elevate the end More ❯

About Sycurio: Sycurio is a global leader in secure, frictionless payment solutions that empower enterprises to enhance customer experience and simplify compliance. Its patented cloud-based technologies protect sensitive data across all customer interactions and channels, ensuring compliance with industry standards like PCI DSS while reducing fraud risk and strengthening trust. Founded in 2009 as Semafone, Sycurio supports … EMEA team. The successful candidate will be responsible for driving direct and indirect enterprise sales, with a focus on expanding our footprint and selling new products into our existing customer base. This role requires a strong understanding of enterprise sales methodologies, a proven track record of exceeding targets, and proficiency in using HubSpot CRM is a plus. The company … and exceed assigned sales targets through direct and indirect sales channels within the EMEA market Enterprise Sales: Manage and close complex enterprise sales deals, demonstrating a deep understanding of customer needs and Sycurio's solutions New Product Sales: Proactively identify opportunities to introduce new Sycurio products and services to existing customers and new logo, maximizing account penetration and revenue More ❯

and feeding into action plans to ensure sales and contribution targets are met Utilising available resources, analysing seasonal sales patterns to maintain commercial awareness, reporting on key competitors and customer behaviour Oversee and report on the weekly content for site changes, campaigns, promotions and brand partner updates. End-to-end management of all critical paths for campaign and promotional … including awareness of upcoming activities Ensure communication of product & trading strategies to all digital marketing and optimisation teams. Assist with coordinating evergreen and seasonal content requirements to drive SEO, customer engagement and conversion. Manage process of improving product content, supporting teams to resolve any issues as quickly as possible to optimise sales People Management Set clear objectives, goals More ❯

Are you a technical expert in military training and simulation, passionate about shaping the future of the industry? Do you thrive on translating complex customer needs into robust, standards-based technical solutions? If so, we have the perfect opportunity for you. We are the leading experts in defence modelling and simulation standards. We partner with the UK MOD and … small, agile group of specialists who are passionate about solving the industry's toughest challenges. The Opportunity As a Systems Architect, you will be at the heart of our customer engagements. Acting as the lead technical authority, you will bridge the gap between our customers' operational challenges and our engineering team's delivery capabilities. You will leverage your military More ❯