1 to 25 of 31 Customer Engagement Jobs in Surrey

Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

experience for customers moving their Azure estates to the Bytes Cloud Solution Provider (CSP) programme. Acting as the primary point of contact throughout each engagement, the role manages the end-to-end transfer process, from initial customer engagement and prerequisite validation through remediation, implementation, documentation, validation … operational handover. The specialist will plan and execute direct-to-CSP transfers from Enterprise Agreement (EA), Microsoft Customer Agreement Enterprise (MCA-E), Microsoft Customer Agreement Individual (MCA-I) and Pay-As-You-Go (PAYG) billing arrangements. The role ensures that Azure subscription billing is successfully transitioned ...

Sales capability, ensuring that security opportunities are correctly qualified, technically sound, accurately scoped and commercially viable. The role provides technical leadership and governance across customer engagements, solution shaping and Statements of Work. It works closely with Account Managers, Sales Specialists, Vendor Managers, delivery teams and practice leadership to translate … customer requirements into clear, outcome‐led security solutions and services. As the lead for the capability, the postholder sets standards for quality and consistency, manages prioritisation across the security pre‐sales workload, coaches the team and acts as the senior escalation point for complex or high‐risk opportunities. ...

keeps them coming back for more. Sitting within our Data & Analytics team and partnering closely with Loyalty, CRM and Marketing, you’ll dig into customer, transactional and marketing data to uncover insights that can genuinely influence what we do next. You might be exploring why certain customers visit more … turn complex analysis into a story that gets people to act, this could be for you. WHAT YOU’LL SPEND YOUR TIME DOING Customer Analytics & Insight You’ll help us understand our customers better and turn that understanding into commercial opportunities. You’ll: Analyse customer, transactional, loyalty ...

optical and inspection technologies used by manufacturing businesses across the globe. The organisation has recently reshaped its sales strategy, increasing its focus on digital engagement, lead development and new customer acquisition. As a Business Development Representative, you'll be joining a growing team where you'll play … team Following up inbound enquiries and supporting lead development activities Working closely with sales colleagues to ensure a smooth transition from lead generation to customer engagement This Business Development Representative position offers variety and the opportunity to make an impact within the team. Key Requirements To be considered ...

seeking a French-speaking Customer Engagement Manager for our UK office. This hybrid role focuses on driving adoption, delivering measurable value, and building strong client relationships across assigned accounts. You will partner with internal teams to onboard customers, conduct value reviews, and monitor usage while supporting renewals … upsell opportunities. Ideal candidates have customer success or account management experience in SaaS or HR tech, strong communication skills, and #J-18808-Ljbffr ...

assigned territory. As Presales Solution Consultant for our CRM business unit, you will be responsible for supporting the sales effort, including product customer requirements gathering, demonstrations, product configuration for proof of concepts, and participation in marketing events. Good customer service skills, the ability to learn quickly; along with … solution sales as a technical and domain expertof a client-facing sales team Help develop and contribute to sales campaigns focused on the full customer lifecycle Contribute and maintain a showcase of CRM solutions created on the ServiceNow platform Lead discovery workshops to determine customers’ business challenges and deliver ...

assigned territory. As Presales Solution Consultant for our CRM business unit, you will be responsible for supporting the sales effort, including product customer requirements gathering, demonstrations, product configuration for proof of concepts, and participation in marketing events. Good customer service skills, the ability to learn quickly; along with … solution sales as a technical and domain expertof a client-facing sales team Help develop and contribute to sales campaigns focused on the full customer lifecycle Contribute and maintain a showcase of CRM solutions created on the ServiceNow platform Lead discovery workshops to determine customers’ business challenges and deliver ...

Senior Customer Success Manager - Europe West Full-time IFS is a billion-dollar revenue company with 7,000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters … make a real difference. If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS. Customer Success Manager As a Customer Success Manager at IFS, you will be a trusted partner to our customers, helping them achieve lasting business ...

want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS. Job Description Role Purpose The Customer Adoption Consultant helps customers successfully onboard, use and realise value from IFS.ai Logistics. Working within the adoption operating model and with coaching from a Customer Adoption Manager, the Consultant coordinates customer activities, maintains delivery discipline, analyses adoption signals, delivers training and turns customer feedback into clear actions. The scope is narrower than the Manager role, with defined accounts or workstreams and clear escalation for complex commercial, executive or delivery decisions. Key Accountabilities ...

Commission OTE: Double Base Salary About the Business Our client is a leading digital transformation and technology solutions provider, specialising in helping organisations improve customer engagement, digital experiences and operational efficiency. With a strong presence across the Social Housing, Healthcare and Public Sector markets, they deliver innovative software … digital solutions that enable organisations to modernise services, improve tenant engagement and create better customer outcomes. Following continued growth and ambitious expansion plans, the business is looking to hire an experienced Business Development Manager to drive new business growth within the Social Housing sector. The Opportunity This ...

seeking a Dutch-speaking Customer Engagement Manager to oversee client engagement and value delivery from SHL’s SaaS solutions in the United Kingdom. You will ensure customers achieve goals through proactive engagement and strategic collaboration, contributing to measurable business outcomes. The role offers hybrid UK office ...

take ownership of product marketing initiatives in a global software business? We are seeking a Product Marketing Executive to help drive awareness, lead generation, customer engagement and product adoption across a growing portfolio of software solutions. Working closely with Product Management, Sales and Marketing teams, you will play … objectives Support go-to-market initiatives for new product launches and enhancements Develop product messaging, positioning and value propositions Create sales enablement content, presentations, customer-facing materials and marketing collateral Drive demand generation activities and support lead nurturing programmes Monitor campaign performance, ROI, conversion rates and pipeline contribution Analyse ...

Manager, you will develop and grow designated global technology accounts by building strategic client relationships, identifying and converting new opportunities, and delivering an exceptional customer experience. You will own account plans and commercial activity across multiple stakeholders, geographies, technologies and service lines.Working closely with Enterprise leadership, Sale, Delivery … Manager, you will lead commercial and relationship activity across designated enterprise clients. Your key duties will include:* Understand, engage and develop relationships across the customer base at all decision-making levels to maximise account development and penetration.* Maintain a clear understanding of customers’ business needs and position Penta Consulting ...

join our UK Pre‐Sales team. This role suits someone with practical finance, accounting or financial systems experience who can take ownership of customer engagements, solution storytelling and value‐led demonstrations. You will work with Sales, Product and Presales to understand priorities, shape finance‐focused narratives and demonstrate ...

Enforcement (CGLE) portfolio. This is a senior leadership role responsible for delivery excellence, forecasting, operational performance and portfolio growth across a high-profile customer base. What You'll Do Own delivery performance across a complex portfolio of programmes and services. Provide accurate forecasting, reporting and risk management. Lead … resolution of critical delivery issues and act as the senior escalation point. Drive efficiency, profitability and utilisation across the account. Support business growth through customer engagement and strategic account development. Enable confident decision-making through clear insight and leadership. What We're Looking For Proven P3M leadership experience ...

Sales team. This role is ideal for someone with practical finance, accounting or financial systems experience who is ready to take greater ownership of customer engagements, solution storytelling and value-led demonstrations. You will work closely with Sales, Product and wider Pre‐Sales teams to understand customer priorities … operational challenges, improve business performance and transform the way they work through strong financial management, industry depth and AI enabled capabilities. This is a customer facing role for someone who can combine finance process knowledge, consultative communication and technology curiosity to support opportunities with increasing independence, while positioning finance ...

Capgemini invites applications for a Salesforce Marketing Cloud Next/Data 360 Developer in the UK. You will design, configure and implement data-driven customer engagement solutions across Marketing Cloud Next and Data 360, collaborating with architects, developers and clients. You will work on identity resolution, journeys, activation ...

long-term partners and drive growth across SHL’s global business in a hybrid UK-based role. You will build executive relationships, coordinate with customer engagement teams, and leverage SHL’s complete product suite to maximize value. A strong track record in SaaS sales and complex enterprise deals ...

will develop deep industry and solution expertise becoming a trusted advisor and technology ambassador for our customers and prospects. As this is a customer-facing role focused on providing complex solutions, you will need to be comfortable working in a multi-faceted role that will include: Demonstrating industry thought … leadership in customer engagements Delivering impactful product demos and executive briefings (virtual and on-site) Designing enterprise-level technology solutions Providing value-based solution leadership in the sales process Engaging with the industry at external events Key Responsibilities Product Sales and Demonstrations Develop and deliver engaging product presentations ...

deployment on Royal Navy ships and submarines. At Kaon, you'll have the opportunity to work across the full product lifecycle, from proposals and customer engagement through to system design, implementation, testing, delivery and in-service support within the UK and overseas. This role is ideal for someone ...

WorkForce Software Suite is helping some of the world's most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance. About the RoleThe WorkForce Software (WFS) Implementation Services organization is responsible for delivering high-quality, scalable … implementations across our global customer portfolio. We partner with customers throughout the implementation lifecycle, ensuring they achieve measurable business value through strong governance, consistent delivery methodologies, and exceptional customer engagement. We are seeking an experienced Integrations Architect to lead the design, governance, and delivery of integration solutions supporting ...

Someone curious about Microsoft and AI technologies who takes ownership of their work and enjoys solving real-world problems. You’ll be collaborative, customer-focused and comfortable balancing rapid low-code development with secure, maintainable solutions. Key Responsibilities Investigate and resolve 2nd and 3rd line incidents within agreed SLAs. … potential technical risks. Work directly with customers and explain technical issues clearly. Maintain support documentation, runbooks and knowledge articles. Manage priorities across multiple customer environments. Support the transition of new solutions into Managed Service. Mandatory Requirements Hands-on experience developing and supporting Microsoft Power Platform solutions. Strong experience with ...

partner closely with Product, Sales, and Executive Leadership to translate complex technical capabilities into compelling business value while ensuring consistent, impactful messaging across every customer touchpoint. This role also includes leadership responsibility for developing and managing a high-performing Product Marketing team focused on driving commercial impact, organisational alignment … portfolio. Translate technical capabilities into clear business value propositions for enterprise buyers and executive stakeholders. Develop buyer personas, competitive positioning, sales enablement materials, and customer-facing messaging. Partner cross-functionally with Product, Sales, Demand Generation, Customer Success, and Revenue Operations teams to support launches, campaigns, and revenue initiatives. ...

Someone curious about Microsoft and AI technologies who takes ownership of their work and enjoys solving real-world problems. You’ll be collaborative, customer-focused and comfortable balancing rapid low‐code development with secure, maintainable solutions. Key Responsibilities Design and build model-driven and canvas Power Apps, Dataverse solutions … permissions. Good understanding of Dataverse data modelling, security and business logic. C#/.NET, JavaScript/TypeScript, PCF and Dataverse Web API. Dynamics 365 Customer Engagement. Experience with solution-based ALM, source control and deployments across environments. Experience integrating Power Platform using connectors, APIs and/or Azure services. ...