21 of 21 Customer Engagement Jobs in Surrey

Shape the Future of Customer Engagement Through CRM, Data & AI. Location: Dorking, Surrey (Hybrid - 3 days in the office) As part of the DERTOUR Group, one of Europe’s leading travel groups, DERTOUR UK supports a range of well-known specialist travel brands including Kuoni, Carrier, CV Villas … Jules Verne, Kirker, Santas Lapland and Solmar Villas. Our IT and digital teams play a key role in enabling these brands to deliver outstanding customer experiences. We are dedicated to creating a diverse and inclusive workplace where all candidates feel welcomed and supported. To ensure everyone has an equal ...

solution(s), orchestrating relationships as required. Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience Be the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow … Customer & Industry Workflows platform Own and Lead CRM opportunities all the while collaborating closely with Core Sales Teams (AE’s, SC’s, Leadership) and other ServiceNow Solution Areas (Creator, Employee, Technology) to deliver outcomes-based solutions to our clients and prospects. In partnership with assigned Account Executive and Solution ...

Principal Engineer Advanced Manufacturing & Defence Up to £70,000 Location: Dorking, Surrey Engineering expertise meets customer engagement, innovation and growth. Are you an experienced engineer who enjoys solving complex manufacturing challenges, working directly with customers and turning technical problems into practical solutions? This is a rare opportunity … ensure solutions are technically sound, commercially viable and manufacturable. Key responsibilities Build strong relationships with existing and prospective customers. Provide technical leadership during customer discussions and project development. Review drawings, specifications, CAD models and technical enquiries. Conduct DFM and manufacturing feasibility reviews. Support technical problem solving and investigations. Develop ...

pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people. As our new Project Manager - Digital Customer Success, you will be spearheading digital customer success initiatives that bridge technology and user experience, ensuring our digital platforms and tools deliver measurable … people first by fostering growth, well-being, and a sense of belonging. What you will be doing? As a key part of the Digital Customer Success team, you'll create impact by Leading cross-functional digital projects that elevate customer engagement, streamline digital touchpoints, and accelerate adoption ...

Solution Engineer (Pre-Sales) South East England Hybrid Working Competitive Salary Benefits Are you a technically minded, customer-focused professional with experience in Pre-Sales, Solutions Engineering or Technical Sales? We're looking for a Solution Engineer to join a growing international business, supporting customers across the UK, Europe … Middle East. This is an exciting opportunity to combine technical expertise with customer engagement, helping deliver innovative solutions and supporting business growth. The Role As a Solution Engineer, you'll act as the technical bridge between customers and the sales team, helping to understand customer requirements, demonstrate ...

senior, high-impact opportunity for a recognised domain expert to lead an integrated campaign across Defence and National Security markets. You’ll bring together customer insight, technical capability, product strategy and market engagement to shape organisational direction and deliver measurable growth. We’re particularly interested in candidates … through influence rather than hierarchy, leading a virtual team spanning account management, marketing, product, engineering, technology, services and technical specialists. You’ll ensure that customer needs, organisational capabilities and market opportunities are translated into a clear and executable campaign plan. As the organisation’s authority within the domain ...

provides remote technical assistance on F5 solutions to customers. NSE IIs handle multiple cases of standard complexity and potential high urgency, where analysis of customer network environments and customer specific data requires technical and product expertise to arrive at a resolution. NSE IIs document their investigation steps … regularly contribute to Knowledge Base by creating and improving articles. They represent F5s Network Support service in their utmost ability and always demonstrate a customer first attitude. PRIMARY RESPONSIBILITIES Demonstrates excellent judgement to select the best methods and techniques to provide technical support to troubleshoot and resolve hardware ...

with a platform built to handle the pace and complexity of real business operations. As a Project Manager you will: Lead the execution of customer projects, ensuring successful delivery of use cases within agreed timelines and scope. Act as the bridge between technical teams, customers, and internal stakeholders, ensuring … alignment on objectives, milestones, and outcomes. Manage multiple projects simultaneously, balancing priorities based on business impact and customer needs. Project Execution & Delivery Oversee end-to-end project lifecycle, from kickoff to completion, ensuring adherence to customer requirements and company standards. Define project plans, objectives, scope, deliverables, and KPIs ...

Commission OTE: Double Base Salary About the Business Our client is a leading digital transformation and technology solutions provider, specialising in helping organisations improve customer engagement, digital experiences and operational efficiency. With a strong presence across the Social Housing, Healthcare and Public Sector markets, they deliver innovative software … digital solutions that enable organisations to modernise services, improve tenant engagement and create better customer outcomes. Following continued growth and ambitious expansion plans, the business is looking to hire an experienced Business Development Manager to drive new business growth within the Social Housing sector. The Opportunity This ...

Marketing Lead, you'll create and optimise content that helps move enterprise buyers through every stage of their journey, from initial awareness through to engagement, opportunity creation and customer success. This is a role for someone who enjoys taking ownership, bringing fresh ideas to the table and helping … enabled world. In your first 6-12 months, you will deliver : Create compelling content that supports demand generation, brand awareness and customer engagement across the full buyer journey Build Bytes' voice and credibility across key technology topics including AI, cloud, security, productivity and digital transformation Transform industry trends ...

Customer Success Executive Salary: £32,000–£35,000 + bonus Location: TW/Hybrid Working Working Hours: Monday–Thursday 9am–5pm, Friday 9am–4pm Language Requirement: Fluent French or German essential (additional languages advantageous) Are you a recent graduate or early-career professional looking to build a career within … customer success? As a Customer Success Executive, you will be responsible for delivering outstanding support and training to a global client base, ensuring customers maximise value from the company's platforms and services. Working closely with Customer Success, Account Management, Sales, and Product teams, you will become ...

want to shape what’s next in Insurtech, this is where that work happens. The Role at a Glance Role: Delivery Manager Team: Customer Success Location: [London/Remote] This role is aligned to our hub locations. While we’re especially interested in candidates in or near these areas … welcome applications from outside of these locations as well. Position Overview You're part of the Customer Success Team, reporting to the Head of Delivery where you will utilise your stakeholder management experience to support customer engagement and growth but will predominantly use your project management expertise ...

trusted advisor to executive leaders within some of the UK's leading care organisations, helping shape their digital transformation strategy while driving long-term customer success and commercial growth. The Role You'll manage a portfolio of around 25-30 strategic customer accounts, working closely with executive stakeholders … grow with us while achieving meaningful outcomes for their organisation. What You\'ll Be Doing Build trusted relationships with senior stakeholders across strategic customer accounts. Lead Executive Business Reviews focused on outcomes, ROI and future opportunities. Develop strategic Customer Success Plans aligned to each customer\'s business ...

responsible for installing and maintaining the network of EV Charging Points, in a localised area, while representing the company in a professional manner. Customer engagement and service are as important in this role as the technical skills to complete the installations. A keen attention and focus on Health … certificates using digital software An understanding of the current regulations and a focus to always remain compliant Able to follow safe working procedures. Excellent customer services skills, with a friendly manner and effective communication skills. Ideally you will have: Experience of 3 phase initial verification, inspection and testing City ...

responsible for installing and maintaining the network of EV Charging Points, in a localised area, while representing the company in a professional manner. Customer engagement and service are as important in this role as the technical skills to complete the installations. A keen attention and focus on Health … certificates using digital software - An understanding of the current regulations and a focus to always remain compliant - Able to follow safe working procedures. - Excellent customer services skills, with a friendly manner and effective communication skills. It is essential that the candidate has the following skills: - Level 3 electrical installations ...

both in and outside the SCC organisation, undertaking a range of Traffic System related works focused on design elements, including site surveys, client and customer engagement and assisting the wider Traffic Operations Team. Your day will predominantly be spent carrying out design works and document creation specific ...

literate content marketer to craft compelling B2B content. You will shape messaging across AI, cloud, security and digital transformation, driving demand generation and customer engagement. You will collaborate with marketing, sales and subject experts to produce high-value campaigns, optimise SEO and measure impact with GA4, while embedding ...

partner closely with Product, Sales, and Executive Leadership to translate complex technical capabilities into compelling business value while ensuring consistent, impactful messaging across every customer touchpoint. This role also includes leadership responsibility for developing and managing a high-performing Product Marketing team focused on driving commercial impact, organisational alignment … portfolio. Translate technical capabilities into clear business value propositions for enterprise buyers and executive stakeholders. Develop buyer personas, competitive positioning, sales enablement materials, and customer-facing messaging. Partner cross-functionally with Product, Sales, Demand Generation, Customer Success, and Revenue Operations teams to support launches, campaigns, and revenue initiatives. ...

just getting started. Join us to put AI to work for people. Job Description As a Staff AI Agent Engineer – Moveworks | Customer Deployment at Moveworks ServiceNow, you’ll be responsible for making customers successful with the Moveworks ServiceNow Platform by accelerating product adoption through various customer engagements. … critical, high-leverage technical individual that operates at the intersection of Customer Success, Product Management, and Engineering. Your primary mission is to translate complex customer business process challenges into innovative, high-impact AI solutions built on our platform. This role provides full-stack ownership of technical success, allowing ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … Systems Engineer to join our Engineering team. This role is responsible for the analysis, design, integration, and delivery of complex systems, ensuring solutions meet customer requirements, technical standards, and project objectives. Working closely with customers, project managers, software and hardware engineers, and other technical stakeholders, the Systems Engineer will ...

Bridge Technical Expertise with Commercial Success Are you an engineer or technical professional looking to move into a customer-facing role where you can influence major projects and work with international clients? Our client is seeking a talented Sales Engineer to join their growing sales team. This … exciting opportunity to combine your technical knowledge with commercial engagement, helping customers identify and implement innovative solutions across the UK, Europe, and the Middle East. Working closely with Sales, Engineering, and Customers, you'll become the technical expert throughout the sales process, delivering product demonstrations, providing technical guidance ...