2 of 2 Customer Engagement Jobs in Lincoln

your skills are valued, your ideas matter and your development and growth is priority? At HomeLet, we are on a mission.to revolutionise the tenant referencing landscape and create unforgettable customer experiences for all the right reasons. We need talented passionate people who care about customers to make that happen. With over 30 years in the industry, HomeLet is one … management motivating your team to achieve personal targets and agreed Service Level Agreements Develop and implement effective strategies to optimise collections, driving continuous improvement initiatives in processes, systems and customer engagement Liaise with internal and external stakeholders, including legal and compliance teams, to address complex cases and escalate issues when necessary. Support your team with training, coaching and … implementing improvements for both income and performance Undertake regular file audits to pro-active manage compliance with internal SLAs, KPIs, SOPs and to ensure that our service is exceeding customer expectations Maintain accurate records in compliance with internal and regulatory standards Act as a Customer Experience Champion to provide relevant information to enable the timely, efficient fact finding More ❯

ensuring performance and reliability. Collaborate with cross-functional teams to define product requirements and manage project delivery. Research and integrate emerging technologies into the company's RF roadmap. Support customer engagement with your technical insight and product expertise. Requirements: 10 years'+ experience in RF or microwave design ( up to 40GHz) in defence, aerospace or communications. Strong knowledge More ❯