1 of 1 Customer Engagement Jobs in Malmesbury

locations and more people. About The Role As the CRM Manager, you will be responsible for architecting and executing the CRM strategy for Dyson Professional (B2B), driving prospects and customer engagement throughout the sales lifecycle. You will deliver consistent lifecycle and tactical email marketing campaigns, that are impactful and scalable across multiple B2B markets. The importance of customer … the insights and functionality globally to self-serve, and to provide them with the most engaged prospects at the right time in their journey, through automation, and internal stakeholder engagement, through regular meetings and relevant training. You will: Lead global CRM strategy and campaign execution for all Dyson Professional (B2B) markets. Deliver best practice group and market onboarding, lifecycle … marketing and sales colleagues. Run reports in Salesforce to pull data in line with segmentation requirements for campaign targeting. Building of email templates in MJML and Marketing Cloud Account Engagement (Pardot) and localising these globally for all markets. Set up of behavioural, triggered email journeys and automations in Marketing Cloud Account Engagement (Pardot) and Salesforce Sales Cloud Work More ❯