3 of 3 Customer Engagement Jobs in Salford

designing, and governing modern Microsoft-based business solutions across razorblue’s client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. You’ll work closely with the customers, Solution Architects, Account Management, Development, and Project Delivery teams to ensure all proposed solutions … focus on Power Platform, Microsoft Fabric, Microsoft 365, and emerging AI technologies such as Copilot and AI Builder. You’ll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands‐on solution guidance when required. This is a customer‐facing role requiring strong communication ...

Group Ltd in Salford is seeking a Power Platform Solutions Architect to shape and design Microsoft-based solutions. This role combines technical expertise with customer engagement, as you will work with various teams to ensure viable and scalable solutions. Ideal candidates have strong skills across Microsoft technologies, including ...

issues. This individual can confidently troubleshoot and resolve a wide range of support tickets, delivering high-quality service while maintaining strong communication and a customer-focused approach.Day to day responsibilities: Manage incidents from customers and LIMA’s hosted environment on a priority basis and provide the highest standards … professionalism and skill, in order to resolve customer issues efficiently and accurately. Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) in a timely manner in alignment with SLA’s. Provide your knowledge ...