1 to 25 of 37 Customer Engagement Jobs in Manchester

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development … progress tracking Non-Functional Requirements: Ability to define and demonstrate experience with non-functional requirements. Testing: Experience working with testing strategies and tools for Power Platform and D365 solutions. Customer Engagement: Excellent communication skills with the ability to liaise directly with customers to gather and refine requirements. SC Clearance Eligibility: Eligible for SC clearance (5 years address history More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE … Senior Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE … Senior Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯

Workday applications to drive business success and competitive advantage. Digital Transformation Support: Guide clients through ERP transformations, including migration to SAP S/4HANA and Intelligent Enterprise solutions. Stakeholder Engagement: Build strong relationships with internal teams, senior leadership, and strategic alliance partners. Mentorship & Development: Support and mentor junior digital architects, fostering growth through formal management and informal coaching. As … in at least two of the following areas, including their integration, is essential: Supply Chain Management Resource & Material Planning Product Lifecycle Management Inventory & Warehouse Management Manufacturing Execution Service Operations Customer Engagement, Experience & Relationship Management Field Service Finance Human Capital Management Sustainability & Compliance Awareness Understanding of how enterprises optimize sustainability through their operating models. Awareness of regulatory requirements for More ❯

Workday applications to drive business success and competitive advantage. Digital Transformation Support: Guide clients through ERP transformations, including migration to SAP S/4HANA and Intelligent Enterprise solutions. Stakeholder Engagement: Build strong relationships with internal teams, senior leadership, and strategic alliance partners. Mentorship & Development: Support and mentor junior digital architects, fostering growth through formal management and informal coaching. As … in at least two of the following areas, including their integration, is essential: Supply Chain Management Resource & Material Planning Product Lifecycle Management Inventory & Warehouse Management Manufacturing Execution Service Operations Customer Engagement, Experience & Relationship Management Field Service Finance Human Capital Management Sustainability & Compliance Awareness Understanding of how enterprises optimize sustainability through their operating models. Awareness of regulatory requirements for More ❯

of Anti-Submarine Warfare (ASW) solutions. General Sonar Studies are central to the research, development and procurement of concepts, capabilities and solutions to anticipate and address the most challenging customer requirements. Collaboration inside and outside the company is central to the approach employed. The role requires a flexible and proactive approach founded on academic excellence, problem solving, self-discipline … and contribute to innovation activities in the Underwater Systems business area. Working with a team of highly capable experts and specialists, the candidate will support the delivery of better customer decisions across the mission cycle through revolutionary data exploitation and processing techniques. The role will technically support the development of compelling, collaborative solutions and associated bid documents for Customer … a settling in period with appropriate mentoring, training and support, the role will be required to: Technically support the development of compelling, collaborative solutions and associated bid documents for Customer Funded R&D Programmes. Technically support the delivery of tasks, work packages and projects with a focus on delivery to time, budget and quality. As part of wider company More ❯

objectives for the role are to grow revenue and profitability within the business unit by effectively promoting semiconductor products and services across international markets, identifying new opportunities, and enhancing customer engagement through innovative marketing strategies. Key Responsibilities Lead product marketing initiatives to achieve monthly NBO (New Business Opportunity) targets. Manage and maintain competitive pricing strategies to maximise profitability. … and manage promotional material and website content to enhance product visibility and lead generation. Track and analyse product performance data to support decision-making and demand planning. Deliver excellent customer service while building strong internal and external business relationships. Essential Requirements Degree in Marketing, Electronics, or related field. Proven experience in Product Marketing within a semiconductor environment. Strong data More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

Customer Success Manager – FinTech (Implementation & Delivery Focus) Manchester | Hybrid (3-4 days onsite per week) Full-Time | £35k–£40k per annum Sector: FinTech (B2B SaaS) We’re hiring on behalf of a high-growth fintech start-up that’s transforming how lenders, brokers, and intermediaries manage loans. We’re looking for a Customer Success Manager (CSM) who thrives … implementation from start to finish, ensuring a smooth, on-time rollout and outstanding client satisfaction. Project Management: Coordinate resources, manage delivery timelines, and proactively solve issues before they escalate. Customer Engagement: Act as the go-to person for your clients. Build strong relationships, understand their business needs, and be their trusted advisor. Stakeholder Management: Align internal teams and … opportunities that genuinely benefit the customer. Process Optimisation: Suggest and implement improvements to onboarding and success workflows. What We’re Looking For: 3–5 years of experience in a customer-facing role , ideally in B2B SaaS with a strong focus on project delivery and implementation . A self-starter who can independently manage complex projects and build rapport with More ❯

across teams, and iterating quickly to meet real-world product demands. It's hands-on, fast-moving, and full of opportunities to produce great designs. ConnexAI builds next generation customer engagement tools powered by Conversational AI, LLMs, and data-rich automation. With major global investment and teams on five continents, we're scaling rapidly, and design plays a More ❯

across teams, and iterating quickly to meet real-world product demands. It's hands-on, fast-moving, and full of opportunities to produce great designs. ConnexAI builds next generation customer engagement tools powered by Conversational AI, LLMs, and data-rich automation. With major global investment and teams on five continents, we're scaling rapidly, and design plays a More ❯

Networks, you'll be part of the Architecture Services Team. In this role you'll be the first port of call for creating Palo Alto Networks solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Palo Alto Networks portfolio, including Strata, Prisma SASE, Cortex & Prisma Cloud. … You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader and Mentor you will work down a path to become a Subject Matter Expert in Palo Alto Networks Solutions and other related technical disciplines such … closely with Softcat's Networking and Security Specialist teams, ensuring existing customers are getting the most out of their investments into Palo Alto Networks solutions, and also growing the customer base. As Vendor Architect/SE – Palo Alto Networks, you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs and other More ❯

for some of the world’s most recognised organisations. As part of our Cloud & Apps Practice, you’ll work in a supportive, collaborative environment with the autonomy to shape customer outcomes and influence our technical strategy. Whether you're working alongside experienced peers, supporting major bids, or leading solution delivery, you'll be instrumental in helping us—and our … customers—stay ahead of the curve. What you'll do As a DevSecOps Solution Architect, you'll be at the forefront of customer engagements, providing both pre-sales and post-sales consultancy Lead the design and implementation of secure, scalable DevSecOps solutions across cloud, on-prem, and hybrid environments Advise customers on best practices for CI/CD, containerisation … and integrating security across the SDLC Collaborate with Sales and Consulting teams to develop technical proposals and bid responses Facilitate customer workshops, design reviews, and solution assurance activities Drive innovation and thought leadership within the Practice by defining standards, sharing knowledge, and mentoring peers Influence customer outcomes through expert knowledge of DevSecOps tools and compliance frameworks like NIST More ❯

for some of the world's most recognised organisations. As part of our Cloud & Apps Practice, you'll work in a supportive, collaborative environment with the autonomy to shape customer outcomes and influence our technical strategy. Whether you're working alongside experienced peers, supporting major bids, or leading solution delivery, you'll be instrumental in helping us-and our … customers-stay ahead of the curve. What you'll do As a DevSecOps Solution Architect, you'll be at the forefront of customer engagements, providing both pre-sales and post-sales consultancy Lead the design and implementation of secure, scalable DevSecOps solutions across cloud, on-prem, and hybrid environments Advise customers on best practices for CI/CD, containerisation … and integrating security across the SDLC Collaborate with Sales and Consulting teams to develop technical proposals and bid responses Facilitate customer workshops, design reviews, and solution assurance activities Drive innovation and thought leadership within the Practice by defining standards, sharing knowledge, and mentoring peers Influence customer outcomes through expert knowledge of DevSecOps tools and compliance frameworks like NIST More ❯

Job Title: Customer Success Manager- FinTech (Intermediated Lending) Location: Manchester, with hybrid working available (2-3 days per week onsite in Manchester) Industry: Financial Technology (FinTech) Job Type: Full-Time The Role: We are seeking a Customer Success Manager (CSM) to join a fast-growing fintech start-up. This role focuses on implementation and delivery, requiring a strong … project manager and stakeholder manager who can independently handle complex deliveries and elevate customer engagement from support to a strategic partnership. What You'll Do: As a Customer Success Manager, you will work directly with clients to ensure they get the most value from our products and services. You will manage day-to-day client communications, support … project initiatives, and play an active role in the success of our customer accounts. Your focus will be on enhancing client satisfaction, supporting upsell initiatives, and ensuring seamless collaboration between teams. Implementation & Delivery: Own the onboarding and implementation process for B2B SaaS clients, ensuring seamless delivery and client satisfaction. Project Management: Manage end-to-end delivery timelines, resource planning More ❯

driven organisation, this could be the perfect opportunity for you. The Role As Business Systems Manager, you will lead the implementation, development, and ongoing support of Microsoft Dynamics 365 Customer Engagement (CE). This is a hands-on technical role where you'll be responsible for system configuration, integration, optimisation, and user support—ensuring that Dynamics CE delivers … based in Manchester, with hybrid working options available. What's Required? The ideal candidate for the Business Systems Manager role will have: Deep technical expertise in Microsoft Dynamics 365 Customer Engagement (CE) Proven experience delivering end-to-end Dynamics CE implementations and customisations Strong skills in systems integration, configuration, and support Experience working with stakeholders to gather requirements More ❯

driven organisation, this could be the perfect opportunity for you. The Role As Business Systems Manager, you will lead the implementation, development, and ongoing support of Microsoft Dynamics 365 Customer Engagement (CE). This is a hands-on technical role where you'll be responsible for system configuration, integration, optimisation, and user support-ensuring that Dynamics CE delivers … based in Manchester, with hybrid working options available. What's Required? The ideal candidate for the Business Systems Manager role will have: Deep technical expertise in Microsoft Dynamics 365 Customer Engagement (CE) Proven experience delivering end-to-end Dynamics CE implementations and customisations Strong skills in systems integration, configuration, and support Experience working with stakeholders to gather requirements More ❯

innovative Cloud SaaS Contact Centre Solutions focusing on Insights, Data Analytics, and Multi-Channel Communications. Current office locations are the UK, South Africa, and the USA. What we do Customer engagement: Whether clients prefer to communicate on social media, by text, or over the phone, our system will adapt to and sync with their existingsystems. It's omnichannel … customer engagement made simple. The role As a New Client Success Coordinator, you will facilitate effective collaboration among various departments to ensure that processes are followed and run smoothly. This role is predominantly administrative with some client interaction. Responsibilites Day-to-day client and staff interaction Communicate with all departments to ensure deadlines are met Working closely with More ❯

Dynamics 365/Power Platform Engineer Lynx Recruitment are partnered with a leading consultancy to assist in helping them find a Microsoft Dynamics/Power Platform Engineer. Requirements: Customer Engagement (CE) experience beneficial Can still to be hands-on with configuring and extending D365 CE. Ideally, you will be on the cusp of moving into the architecture space More ❯