CRM Manager
- Hiring Organisation
- 17918
- Location
- Wilmslow, Cheshire, United Kingdom
Senior CRM Manager, this role is responsible for shaping and delivering the strategy, planning and activation of CRM communications to our existing customer base. With a strong focus on customer engagement, sales and customer lifetime value, youll play a key role in enhancing the multi-channel … customer experience, creating more personalised journeys and driving next-best actions across our pet care ecosystem. Youll take ownership of key customer journeys including Pets Club Welcome, New Puppy & Kitten and Senior Pet, continually developing and enhancing these to improve engagement and commercial performance. Youll also support ...