6 of 6 Customer Engagement Jobs in Cheshire

Join the Future of Customer Engagement with Daktela UK At Daktela UK, we’re not just changing the game in customer communication; we’re revolutionising it. Our cutting-edge omni-channel communication solution empowers businesses worldwide to connect with their customers. Backed by innovative technology and a … drive for excellence, we’re on a mission to redefine customer service. And now, we’re looking for a Technical Support Specialist to help us on our journey. About the Role: As a Technical Support Specialist, you’ll be at the heart of our mission, providing top-tier technical … assistance and excellent customer support. This role is perfect for tech enthusiasts who thrive in fast-paced environments and are eager to make a real impact. You’ll not only be solving technical challenges but also shaping the future of customer engagement through your insights and expertise More ❯

and maintain platform reliability. Reporting & Analytics Produce web analytics reports using tools such as Google Analytics. Generate insights into platform effectiveness, usage trends, and customer engagement. Essential Skills & Experience Experience in the automotive, luxury brand, or related agency environments. Background working with Product Marketing teams and product description systems. More ❯

and maintain platform reliability. Reporting & Analytics Produce web analytics reports using tools such as Google Analytics. Generate insights into platform effectiveness, usage trends, and customer engagement. Essential Skills & Experience Experience in the automotive, luxury brand, or related agency environments. Background working with Product Marketing teams and product description systems. More ❯

customers overseeing the field service Site Engineer team. This role requires both technical knowledge and strong management skills to ensure high-quality service delivery, customer satisfaction, and team performance. This is a hybrid role, with a minimum of 3 days per week working from our office in Congleton. Job … Responsibilities: Customer Relationship Management: Serve as the main point of contact between the company and back-to-base customers for service-related matters. Build and maintain strong relationships with customers to ensure satisfaction and retention. Act as a trusted advisor, understanding customer needs and ensuring services are delivered … on time as scheduled, within scope, and within budget. Monitor the quality of service provided, ensuring high standards are met. Manage multiple projects, balancing customer needs and internal resources. Team Leadership: Lead and mentor the field service Site Engineer team providing guidance, support, and performance management. Conduct performance reviews More ❯

cloud solutions to address their unique business challenges and lay a strong foundation for future success. The role includes the following key aspects: Account & Customer Relationship Management: Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with … the customer. Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets. Gain a comprehensive understanding of each customer's technology landscape, strategic goals, and competitive environment. Demand Generation, Pipeline, and Opportunity Management: Maintain pipeline management, ensuring a healthy and advancing sales funnel. … to drive demand and manage opportunities. Utilize SAP's comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs. Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts. Orchestrate and deploy appropriate teams to More ❯

is a permanent role with hybrid working, based in Cheshire. Description Responsible for the overall management and execution of large, complex, and strategically significant customer programmes. Responsible for budget, quality, risk management, schedule, documentation, training, scope, and customer management throughout the project lifecycle. Responsible for the development of … customer Software Functional Specification ensuring full scope coverage in adherence to contract requirements. Responsible for management of the customer relating to all software elements within the scope of the project. Drive and maintain customer engagement. Responsible for planning and forecasting all project related costs. Responsible for variations … shape delivery. Profile Proven experience as a Project Manager, working for a Software Supplier, Software Vendor, or Software House delivering software to external customers. Customer-facing experience as a Project Manager delivering software to external clients. Certification in Prince2. Experience with waterfall and agile (Kanban) delivery models. Experience working More ❯