12 of 12 Customer Engagement Jobs in Cheshire

could be in a Technical Pre-Sales role in industries such as SaaS, CRM, Technical Solutions and be ready to transition into providing full customer solutions within the IT industry. Why Join Us Uncapped earning potential with a clear path to £7590K+ once fully ramped 55p/mile mileage … standard qualifications A genuine say in the growth and direction of the business as we continue to scale Role Overview We are elevating our customer engagement model to ensure clients receive maximum value and a complete technical solution that meets both their current and future business needs. Working ...

Manager/BDM , or you might currently work in a technical sales role outside of IT and be ready to transition into providing full customer solutions within the IT industry. If you bring exceptional drive and strong technical capability, we are prepared to increase the salary band … standard qualifications A genuine say in the growth and direction of the business as we continue to scale Role Overview We are elevating our customer engagement model to ensure clients receive maximum value and a complete technical solution that meets both their current and future business needs. Working ...

looking for a motivated and personable apprentice to join our growing team. You will support the day-to-day administration and customer engagement activities within our Business Relationship team. You will play an important role in ensuring our customers, suppliers and colleagues receive excellent service and communication. … strong communication skills, and a desire to develop a career within a professional business environment. During your apprenticeship, you'll gain valuable experience in: Customer relationship management Business administration Commercial awareness Professional communication Quotation and order processing CRM and business systems Working within a successful Managed Service Provider ...

join our Account Management Team or you may be currently working in the technical field and be interested in branching out into providing customer solutions in Sales/Account Management and will be given full training/guidance along the way. Salary … potential by encouraging them to obtain and maintain industry standard qualifications to enhance personal development Person Specification We are now looking to enhance our customer engagement and ensure the needs of the customer are fully met, both in terms of Value, but essentially as a full technical ...

established Managed Service Provider in Middlewich, taking ownership of its technical team and the delivery of IT support, projects and managed services across its customer base. This is a hands-on leadership role for someone who understands how an MSP operates. You'll combine technical team management, service delivery … customer engagement and technical oversight, reporting directly to the Managing Director and playing a key role in developing the technical function. The Role You'll take ownership of day-to-day technical service delivery, ensuring customers receive a consistently high standard of support while making sure the technical ...

experienced technical professional who is ready to take the next step into senior management. The role will combine technical leadership, service delivery, people management, customer engagement and pre-sales support. Responsibilities Lead and develop the technical team, including recruitment, mentoring and performance management. Oversee day-to-day service … delivery, ensuring customer expectations and SLAs are consistently met. Manage team workloads and resource allocation across support and project requirements. Act as a senior escalation point for complex technical and customer issues. Support technical discussions around solutions, projects and ongoing customer requirements. Monitor performance metrics and identify ...

established Managed Services business in Middlewich, taking responsibility for the technical team and the delivery of IT support, projects and managed services across its customer base. This is a hands-on leadership position combining people management, service delivery, customer engagement and technical oversight. You'll report directly … escalation point for complex technical issues Remaining technically involved and providing hands-on escalated support when required Maintaining strong standards across tickets, documentation and customer records Leading technical discussions with customers around hardware, software and IT projects Working alongside senior management to plan future recruitment, training and technical capability ...

conduct regular audits and performance assessments, and ensure optimal system reliability. Documentation & Reporting Maintain detailed records of service activities, system configurations, and equipment maintenance. Customer Engagement Build strong relationships with customers, provide clear feedback, explain product functionality, and manage technical issues to maximize customer benefit. Safety & Compliance … essential as on-the-job training will be provided. Technical Skills : Strong understanding of electrical, or electronic systems. Soft Skills : Excellent problem-solving, communication, customer service, leadership, teamwork, and adaptability. Additional Requirements: Willingness to travel nationally and internationally, work flexible hours, including evenings and weekends to meet service needs ...

Customer Solution Architect - CC1 Service Custodia is a UK based company, founded in 2017, with wider presence in North America, Europe and Asia both directly and through strategic partnerships. Our current key offering is the CC1 (Compliance Cloud One) service which records, stores and normalizes any type of communications … manner, whilst driving greater data‐driven insights from the data they already have to store. Key Responsibilities Skills & Experience (Essential) Proven experience in a customer‐facing Solution Architect or Technical Consultant role Strong experience producing customer‐facing HLDs and LLDs Experience designing SaaS or managed service solutions Understanding ...

optimise our busy online channel. The role focuses on product listings, promotions, content updates and data-driven decisions to enhance online performance and customer engagement. Hybrid working. The salary is around £40,000 per year, reflecting experience in ecommerce, digital retail or consumer sectors, and a strong emphasis ...

applying PM policies, and shape project execution strategy. The role contributes to the Electrification Service Division in the UK and involves on-site customer engagement, hybrid work, and cross-functional collaboration. You will coordinate portfolio reviews, drive process improvements, and lead by example in delivering high-quality project ...

Ingram Micro, Inc. is looking for a Service Architect to enhance customer engagement. You will design innovative service solutions and oversee complex, multi-service opportunities. The role demands strong technical knowledge and effective stakeholder engagement up to CxO level, alongside an ITIL certification. Join us to shape ...