1 of 1 Customer Engagement Jobs in Witham

Own the digital trading calendar and drive sales through timely and targeted promotions, campaigns, and merchandising strategies. Analyse daily, weekly, and monthly performance metrics to optimise sales, margin, and customer engagement. Conduct deep-dive analysis into product/category performance and buyer behaviour to inform trading and pricing strategies. Collaborate with sales teams and suppliers to identify opportunities for … improve performance. Ensure best-in-class merchandising, website optimisations and content across all product listings, categories, and promotional landing pages. Support Head of E-Commerce to deliver revenue and customer growth targets across DD Group websites. Act as commercial champion for the ecommerce team, focussing in on performance at both category and product level to hit the sales plan … working with both Pricing and Inventory teams Support in delivering improved customer experiences and conversion-driving activities across the websites. Use business and website analytics to monitor performance and KPIs and make customer-driven decisions and priorities. Support go to market for products and promotions, as well as integrated campaign delivery through end-to-end online customer More ❯