Unit: Business Location: London, London, United Kingdom If you're a natural people-person - someone who enjoys solving problems and learning new skills - this customer-facing role will fit perfectly around your life. We have 6 positions available for, CustomerEngineer (x4) and Specialist Engineer (x2 … . As our CustomerEngineer and Specialist Engineer you'll partner in the field and also virtually with a Technical Delivery Advisor from our Manchester Mobile Centre. Your primary focus will be to fault find and fix assets called Street Hubs (click to see what we mean … you to carry out this work. Conduct simple Wi-Fi and mobile signal surveys , recommending installation locations and install access points As our Specialist Engineer additionally we'll look to you to complete; Technical tasks -such as setting up or changing configurations, running diagnostic tests, and cabling. You'll More ❯
Customer Solutions Engineer(Chrome Enterprise CustomerEngineer) Contract - 6 months, Location - London(Onsite 3 days a week, 2 days remote) As a Customer Solutions Engineer , you will be responsible for solving complex customer challenges by applyingcutting-edge technology to real-world scenarios. This … other advanced solutions effectively. You will work closely with cross-functional teams, including sales, product management, and engineering, to create customized solutions that address customer needs. For this role we need candidates with both pre-sales/presentation skills, and in-depth IT knowledge across a range of areas. … Any candidate that has demonstrated experience in both customer-facing and IT would be a potential good fit. Required Skills: Core Tech role related knowledge. Knowledge of one or more core tech area including Web Tech, Data/Big Data, Systems Admin, Machine Learning, Systems Design, Networking, Large Dataset More ❯
As a CustomerEngineer, you will be a key player in driving our customers' success by translating their business needs into innovative and effective technical solutions. You will partner with sales teams to understand customer challenges, design and present compelling solutions, and guide customers through the implementation … blend of technical depth, business acumen, and strong communication skills, with a specialization in applying Generative AI technologies to solve complex business problems. A CustomerEngineer needs a blend of strong technical skills in cloud-native technologies, including AI/ML, and excellent communication and problem-solving abilities … SQL and NoSQL databases, including database solutions for AI/ML applications (e.g., vector databases). Experience with enterprise architecture frameworks and methodologies. Responsibilities: Customer Engagement: Partner with sales teams to identify and qualify business opportunities and understand key customer technical objections, with a focus on Generative AI More ❯
analyze, and act on their threat data to mitigate risk and threats to their network security. We're looking for a talented and experienced Customer Success Engineer CSE who can hit the ground running in a fast-paced, quickly evolving environment. The position will report to the Director … of Customer Success Engineering. The right candidate will bring deep knowledge of the ThreatConnect product, related technologies, and the customers' deployments to solve problems quickly and provide proactive guidance. CSEs are the most elite role in ThreatConnect's customer support organization, with advanced technical, problem-solving, account management … and customer interaction skills. CSEs are the driving force that empowers customers to become powerful players in the threat intelligence space. About You You love solving problems. You know that designing isn't just about the end product, but it's about the journey. Thinking through business strategy and More ❯
of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems … and change lives through Monzo ️ The Customer Operations team provides tech-led and human support experiences for now over 10 million customers. We don't just solve customer problems - we aim to improve customer satisfaction and product engagement by providing effortless, fast, and empathetic support. Our Operations … tech team has three focus areas: Creating in-app experiences that enable customers to solve their own problems . As well as building customer experiences ourselves, we help all product teams at Monzo build better products by developing a system of reusable components that other teams can use. Tooling More ❯
meet the accelerating demand for data — one driven by passion and innovation. Vertiv brings together hardware, software, analytics, and ongoing services to ensure a customer’s digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. As a LUL Service Engineer, you will be … dialogue with the wider Vertiv service management team. Key Responsibilities: A Member of the Team At Vertiv you won’t just be a UPS Customer Service Engineer, you will be a valued member of the Vertiv LUL team. We are passionate in collaborating to reach and exceed our … this by contributing with your technical expertise, taking ownership of situations and support other UPS service team members with best practice and innovative solutions. Customer Focused Delivery Customer excellence is a core Vertiv Value. Expectation to respond appropriately, in a timely manner and professionally to all service calls More ❯
meet the accelerating demand for data — one driven by passion and innovation. Vertiv brings together hardware, software, analytics, and ongoing services to ensure a customer’s digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. As a LUL Service Engineer, you will be … dialogue with the wider Vertiv service management team. Key Responsibilities: A Member of the Team At Vertiv you won’t just be a UPS Customer Service Engineer, you will be a valued member of the Vertiv LUL team. We are passionate in collaborating to reach and exceed our … this by contributing with your technical expertise, taking ownership of situations and support other UPS service team members with best practice and innovative solutions. Customer Focused Delivery Customer excellence is a core Vertiv Value. Expectation to respond appropriately, in a timely manner and professionally to all service calls More ❯
meet the accelerating demand for data — one driven by passion and innovation. Vertiv brings together hardware, software, analytics, and ongoing services to ensure a customer’s digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. As a LUL Service Engineer, you will be … dialogue with the wider Vertiv service management team. Key Responsibilities: A Member of the Team At Vertiv you won’t just be a UPS Customer Service Engineer, you will be a valued member of the Vertiv LUL team. We are passionate in collaborating to reach and exceed our … this by contributing with your technical expertise, taking ownership of situations and support other UPS service team members with best practice and innovative solutions. Customer Focused Delivery Customer excellence is a core Vertiv Value. Expectation to respond appropriately, in a timely manner and professionally to all service calls More ❯
meet the accelerating demand for data — one driven by passion and innovation. Vertiv brings together hardware, software, analytics, and ongoing services to ensure a customer’s digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. Below covers everything you need to know about what … this opportunity entails, as well as what is expected from applicants. As a LUL Service Engineer, you will be primarily responsible for startups, planned maintenance, and emergency repairs of UPS, Emergency Lighting, battery systems, power distribution (STS), and site monitoring equipment. Your secondary responsibility will be to establish, promote … dialogue with the wider Vertiv service management team. Key Responsibilities: A Member of the Team At Vertiv you won’t just be a UPS Customer Service Engineer, you will be a valued member of the Vertiv LUL team. We are passionate in collaborating to reach and exceed our More ❯
You will need to login before you can apply for a job. Business Intel Engineer, EU Customer Behavior and Marketing Analytics and Data Science DESCRIPTION The position can be based in Luxembourg, London or Amsterdam. Are you passionate about giving customers the richest, most inspiring experience in their … shopping journey? Do you like to dive deep to understand how customer-centric solutions drive measurable results? Do you enjoy working closely with the business, scientists and software engineers to build scalable products? You are in the right place! Come join our Prime & Marketing Analytics and Science (PRIMAS) team … to millions of customers! The EU Marketing & Prime organization is looking for a Business Intelligence Engineer. The PRIMAS team provides a comprehensive understanding of customer segments, affinities and lifetime value. We use the latest data science tools and advanced analytical techniques to study customer purchase and engagement behaviors More ❯
Job Title: Senior Full Stack Software Engineer Welcome to the next generation of commerce, this time it's open! Our mission is to grow global online commerce for the world's small businesses by removing the barriers to online trading for hundreds of millions of independent retailers and their … suppliers across the world's supply chains with the power of AI. The Customer Activation value stream focuses on ensuring buyers and sellers are trade-ready through seamless onboarding, robust user management, and field support. It optimizes product search and discovery while maintaining an accurate and up-to-date … product catalog, ensuring a smooth user experience. Your day-to-day could look like: As a Senior Full Stack Software Engineer, you will design, develop, and maintain robust software systems using modern frameworks and technologies. You will collaborate closely with cross-functional teams to define, design, and implement new More ❯
Deployment & Ramp-up Engineer, Mechatronics & Sustainable Packaging Customer Experience Job ID: Amazon EU SARL (UK Branch) - D67 Amazon is at the forefront of innovation within the space of fulfillment technology and robotics. We are seeking an innovative and solutions-oriented Operations Engineer to be a part of … our global effort to develop and deliver the next generation of world-class technology systems inside our fulfillment centers. In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire … products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform "stand-alone work-cells" into "end More ❯
Senior Business Intelligence Engineer, EU Consumables Customer Engagement DESCRIPTION Are you analytically sharp, keen to make a difference? Would you love to take on the challenge to drive customer demand for some of Amazon's most diverse and challenging product categories? Amazon is looking for a Snr … Business Intelligence Engineer (m/f) for our EU Consumables division with relentless focus to better understand our customers so we can further improve our customer experience. Key job responsibilities Provide transparency and analyses of the entire customer journey, across channels, aligning with other EU teams for … frequency, advocacy). A day in the life You will collaborate very frequently with Product Managers, Category Leaders and Business Leadership to analyze our customer behavior, so we can identify actionable insights to improve our CX. In addition, you will work with data scientists, other business intelligence/data More ❯
You will need to login before you can apply for a job. Sr. Business Intelligence Engineer, Prime Video Channels - Customer Insights View more categories View less categories Sector Customer Services, Engineering, Media and Publishing Role Professional Contract Type Permanent Hours Full Time DESCRIPTION Come build the future … TV box sets on the Prime Video Store. Prime Video operates in over 200 countries and territories worldwide, in a dynamic environment focused on customer innovation. We are seeking a (Senior) Business Intelligence Engineer (BIE) for our Prime Video Channels (Add-On) business across Europe. The role involves … working closely with business and finance teams to build analytical and machine learning solutions that enhance performance, focusing on customer insights, engagement, and process optimization. The BIE will act as a consultant, providing insights, analysis tools, and actionable learnings to influence strategy and decisions across multiple European territories. Key More ❯
more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation. The Customer Success Engineering (CSE) role is a highly technical position that works directly with WalkMe's customers to ensure their success with our platform. The … CSE is responsible for supporting all CS regions with customer engagements, providing technical expertise, and delivering solutions that drive customer value. What you'll own Implement small scope, high impact WalkMe solutions to drive value for at risk or high opportunity customers. Provide technical support for WalkMe products … solutions. Develop and maintain strong relationships with customers, serving as their trusted advisor. Collaborate with internal teams, including sales, product, and support, to resolve customer issues and advocate for customer needs. What You'll Need to Succeed Exceptional knowledge and technical aptitude of WalkMe products. Expanded knowledge of More ❯
more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation. The Customer Success Engineering (CSE) role is a highly technical position that works directly with WalkMe's customers to ensure their success with our platform. The … CSE is responsible for supporting all CS regions with customer engagements, providing technical expertise, and delivering solutions that drive customer value. What you'll own Implement small scope, high impact WalkMe solutions to drive value for at risk or high opportunity customers. Provide technical support for WalkMe products … solutions. Develop and maintain strong relationships with customers, serving as their trusted advisor. Collaborate with internal teams, including sales, product, and support, to resolve customer issues and advocate for customer needs. What You'll Need to Succeed Proven time management skills. Exceptional knowledge and technical aptitude of WalkMe More ❯
Sr. Business Intelligence Engineer, Prime Video Channels - Customer Insights Job ID: Amazon Digital UK Limited Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers … is at the heart of everything we do. If this sounds exciting to you, please read on. We are seeking a (Sr.) Business Intelligence Engineer (BIE) for our Prime Video Channels (Add-On) business across Europe. The team works in a dynamic environment where innovating on behalf of our … business and finance teams building analytical and statistical/machine learning solutions that drive performance improvements for the business. Key focus areas will be customer insights and engagement as well as overall process optimization. You will act as a consultant to the business surfacing deep insights, providing easy to More ❯
You will need to login before you can apply for a job. Sr. Ops Engineer, MSP-CX DR, Mechatronics & Sustainable Packaging Customer Experience DESCRIPTION Amazon is at the forefront of innovation within the space of fulfillment technology and robotics. We are seeking an innovative and solutions-oriented Operations … Engineer to be a part of our global effort to develop and deliver the next generation of world-class technology systems inside our fulfillment centers in Europe. In the Mechatronics & Sustainable Packaging Customer Experience (MSP-CX) organization, we have the unique role and privilege to work backwards from … our customer needs and represent their voice through the entire products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production More ❯
As a Data Engineer on the Data and AI team, you will design and implement robust data pipelines and infrastructure that power our organization's data-driven decisions and AI capabilities. This role is critical in developing and maintaining our enterprise-scale data processing systems that handle high-volume … direction, influence product roadmaps, and make architectural decisions that fundamentally shape the organization's data landscape. A day in the life As a Data Engineer III, your day begins by leading cross-functional team stand-ups, where you guide technical decisions impacting enterprise-wide architecture. Your technical leadership role … influencing how the organization leverages data for competitive advantage. About the team The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, implementing, and monitoring a comprehensive data strategy. We also develop and apply More ❯
