Customer Engineer Jobs in England

1 to 25 of 27 Customer Engineer Jobs in England

Customer Support Engineer

Market Harborough, Leicestershire, England, United Kingdom
Owen Daniels
Are you a Customer Support Engineer? Do you have prior experience troubleshooting PLC systems? Are you confident liaising with customers and supporting them with technical issues? If so, I am actively hiring for a Customer Support Engineer to join an automation business on a permanent basis. Customer Support Engineer Permanent Position Days and Nights … shift pattern (Panama Shift – 42 hour week) Market Harborough Customer Support Engineer Job Description Maintaining positive customer relationships ensuring they are supported during breakdowns and providing professional telephone support for both internal, external and PLC related topics Managing the hotline ticket systems for IT, facilities and controls Ensuring accurate documentation is added to the system from calls … had with customers Attending sites during support office ours to support project works and training Troubleshooting PLC problems with end customers Customer Support Engineer Essential Experience/Skills/Qualifications Must be able to troubleshoot PLC systems (Siemens TIA/Step 7 is advantageous) Flexibility to travel when required Strong customer service/support experience within a More ❯
Employment Type: Full-Time
Salary: £40,000 - £60,000 per annum
Posted:

Technical Customer Support Engineer

Nottinghamshire, East Midlands, United Kingdom
Redline Group Ltd
Are you a Technical Customer Support Engineer looking for a new role based in Nottinghamshire? My client is an awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. They currently require a Technical Customer Support Engineer, who will report into the Customer Support Manager. … guidance for customers and distributors, ensuring the right equipment is specified for projects, designing bespoke systems and responding to a variety of queries. You will be part of the customer facing team, communicating with clients via phone, email and web chat, upholding the company's values and delivering the high-quality service that our customers value. Responsibilities include: Assessing … of products and companion distributed products. Technical support and guidance, including remote troubleshooting of complex systems. Preparing equipment quotations, responding to bids in a timely manner. Site visits, surveys, customer meetings and demonstrations, including report writing to follow up. Providing technical training to customers. The ideal Technical Customer Support Engineer, Nottinghamshire will have a blend of the More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Customer Service Engineer

Reading, Oxfordshire, United Kingdom
Siemens Healthineers
Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs … promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Service Engineer

Reading, Berkshire, United Kingdom
Siemens Healthineers
Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs … promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯
Employment Type: Permanent
Posted:

Customer Service Engineer

Newbury, West Berkshire, Berkshire, United Kingdom
Siemens Healthineers
Customer Service Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs … promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯
Employment Type: Permanent
Posted:

Senior Customer Success Engineer London, UK

London, United Kingdom
Veracode
the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment. We are seeking a highly skilled and experienced Senior Customer Success Engineer to join our team, supporting customers with product adoption and resolving complex technical challenges in their software security programs. Customer Success Engineers play a critical … role in building and sustaining customer relationships while driving the adoption and success of Veracode solutions. The Customer Success Engineer works closely with the Customer Success team to build long-term business relationships with our customers, which helps maintain and grow our business. The ideal candidate will have a mix of technical and business savvy, bringing … What you will be responsible for: Discover and understand the technologies, solutions, constraints, and challenges for a cloud security, application security, and vulnerability management program Match Veracode solutions to customer's technical, security, and business needs. Assist and advise on the effective use of Veracode security products and their alignment with a customer's environment. Collaborate with Customer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Support Engineer

Poole, Dorset, South West, United Kingdom
Hybrid / WFH Options
Spectrum It Recruitment Limited
Our client is looking for a Customer Support Engineer, this is a fantastic opportunity for someone passionate about solving technical challenges and delivering outstanding customer service. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with 1 or 2 days in the office and the … chance to work with some of the most innovative tools in the industry. Customer Support Engineer Poole 1-2 days a week on site (hybrid) Up to £28,000 per annum + benefits The Role: Act as the first line of support for customer incidents, problems, and service requests. Diagnose and troubleshoot technical issues, working across customer … administrative tasks on Microsoft Windows Server. Experienced in diagnosing telephony issues between networked endpoints. Role involving troubleshooting problems in collaboration with customers, B2B service desks and MSPs. If this Customer Support Engineer role would be of interest please contact for more information Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Customer Support Engineer

Bedford, Bedfordshire, South East, United Kingdom
Hybrid / WFH Options
Spectrum It Recruitment Limited
Our client is looking for a Customer Support Engineer, this is a fantastic opportunity for someone passionate about solving technical challenges and delivering outstanding customer service. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with 1 or 2 days in the office and the … chance to work with some of the most innovative tools in the industry. Customer Support Engineer Bedford 1-2 days a week on site (hybrid) Up to £28,000 per annum + benefits The Role: Act as the first line of support for customer incidents, problems, and service requests. Diagnose and troubleshoot technical issues, working across customer … administrative tasks on Microsoft Windows Server. Experienced in diagnosing telephony issues between networked endpoints. Role involving troubleshooting problems in collaboration with customers, B2B service desks and MSPs. If this Customer Support Engineer role would be of interest please contact for more information Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Customer Support Engineer

Bedford, Bedfordshire, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
Bedford 1-2 days a week on site (hybrid) Our client is looking for a Customer Support Engineer, this is a fantastic opportunity for someone passionate about solving technical challenges and delivering outstanding customer service. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with … or 2 days in the office and the chance to work with some of the most innovative tools in the industry. Customer Support Engineer Up to £28,000 per annum + benefits The Role: Act as the first line of support for customer incidents, problems, and service requests. Diagnose and troubleshoot technical issues, working across customer … administrative tasks on Microsoft Windows Server. Experienced in diagnosing telephony issues between networked endpoints. Role involving troubleshooting problems in collaboration with customers, B2B service desks and MSPs. If this Customer Support Engineer role would be of interest please contact (url removed) for more information Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to More ❯
Employment Type: Permanent
Salary: £26000 - £28000/annum benefits
Posted:

Customer Support Engineer

Bicester, Oxfordshire, South East, United Kingdom
APRIL QUEST LIMITED
join a UK-based engineering company that designs and manufactures high-precision positioning and navigation systems used in industries like automotive testing, mapping and robotics. Info about what the Customer Support Engineer role entails A highly technical customer support position where youd be the go-to problem solver for clients using advanced navigation and positioning systems. Youd … on-site with customers. The work blends engineering, fault-finding, and client interaction, with the chance to travel and work on genuinely cutting-edge tech. Essential Requirements of a Customer Support Engineer Strong maths or engineering foundation degree in Engineering, Maths or equivalent Ability to perform methodical, structured fault-finding on complex hardware/software systems Clear, professional … communication and confidence to represent the company in front of clients both in-office and on-site. UK driving license is required Desirable Requirements of a Customer Support Engineer Experience with similar systems in automotive, robotics, mapping or academia Exposure to customer support or B2B environments. Benefits Company card Company Phone Annual profit share bonus *There is More ❯
Employment Type: Permanent
Posted:

Customer Support Engineer

Ambrosden, Oxfordshire, United Kingdom
April Quest
join a UK-based engineering company that designs and manufactures high-precision positioning and navigation systems used in industries like automotive testing, mapping and robotics. Info about what the Customer Support Engineer role entails A highly technical customer support position where you d be the go-to problem solver for clients using advanced navigation and positioning systems. … on-site with customers. The work blends engineering, fault-finding, and client interaction, with the chance to travel and work on genuinely cutting-edge tech. Essential Requirements of a Customer Support Engineer Strong maths or engineering foundation degree in Engineering, Maths or equivalent Ability to perform methodical, structured fault-finding on complex hardware/software systems Clear, professional … communication and confidence to represent the company in front of clients both in-office and on-site. UK driving license is required Desirable Requirements of a Customer Support Engineer Experience with similar systems in automotive, robotics, mapping or academia Exposure to customer support or B2B environments. Benefits Company card Company Phone Annual profit share bonus There is More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Junior Customer Support Engineer

Bicester, Oxfordshire, South East, United Kingdom
APRIL QUEST LIMITED
a UK-based engineering company that designs and manufactures high-precision positioning and navigation systems used in industries like automotive testing, mapping and robotics. Info about what the Junior Customer Support Engineer role entails A highly technical customer support position where youd be the go-to problem solver for clients using advanced navigation and positioning systems. Youd … site with customers. The work blends engineering, fault-finding, and client interaction, with the chance to travel and work on genuinely cutting-edge tech. Essential Requirements of a Junior Customer Support Engineer Strong maths or engineering foundation degree in Engineering, Maths or equivalent Ability to perform methodical, structured fault-finding on complex hardware/software systems Clear, professional … communication and confidence to represent the company in front of clients both in-office and on-site. UK driving license is required Desirable Requirements of a Junior Customer Support Engineer Experience with similar systems in automotive, robotics, mapping or academia Exposure to customer support or B2B environments. Benefits Company card Company Phone Annual profit share bonus *There More ❯
Employment Type: Permanent
Posted:

Customer Service Engineer

Watford, England, United Kingdom
Addition+
Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: Provide second … line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure More ❯
Posted:

Customer Service Engineer

stevenage, east anglia, united kingdom
Addition+
Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: Provide second … line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure More ❯
Posted:

Customer Service Engineer

watford, hertfordshire, east anglia, united kingdom
Addition+
Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: Provide second … line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure More ❯
Posted:

Customer Service Engineer

luton, bedfordshire, east anglia, united kingdom
Addition+
Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: Provide second … line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure More ❯
Posted:

Customer & Retailer Care Engineer

Watford, Hertfordshire, England, United Kingdom
Addition
Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: Provide second … line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure More ❯
Employment Type: Full-Time
Salary: £65,000 - £70,000 per annum
Posted:

Onsite AV Engineer - Customer Site

Manchester, England, United Kingdom
ClearVC
Onsite AV Engineer ClearVC – Manchester City Centre (Customer Site) Join Our Team as an Onsite AV Engineer at a Leading Manchester Corporate HQ Are you a skilled AV professional with a passion for delivering exceptional technical support in a high-end corporate environment? ClearVC is seeking an Onsite AV Engineer to be embedded at a prestigious … customer site in Manchester City Centre , providing seamless AV support for senior stakeholders, internal teams, and high-profile visitors. This full-time position offers 40 hours per week , working between 8am and 6pm (with early/late shift rotations), plus potential for paid overtime . There will from time to time be a requirement to travel to other locations … s remote support and engineering teams, to ensure consistent service delivery, identify improvement opportunities, and contribute to an ongoing programme of AV innovation and optimisation. Key Responsibilities Deliver excellent customer service, assisting users with their AV and technology requirements. Set up, operate, and support AV systems for meetings and live events, ensuring high-quality performance. Maintain and support Microsoft More ❯
Posted:

Onsite AV Engineer - Customer Site

bolton, greater manchester, north west england, united kingdom
ClearVC
Onsite AV Engineer ClearVC – Manchester City Centre (Customer Site) Join Our Team as an Onsite AV Engineer at a Leading Manchester Corporate HQ Are you a skilled AV professional with a passion for delivering exceptional technical support in a high-end corporate environment? ClearVC is seeking an Onsite AV Engineer to be embedded at a prestigious … customer site in Manchester City Centre , providing seamless AV support for senior stakeholders, internal teams, and high-profile visitors. This full-time position offers 40 hours per week , working between 8am and 6pm (with early/late shift rotations), plus potential for paid overtime . There will from time to time be a requirement to travel to other locations … s remote support and engineering teams, to ensure consistent service delivery, identify improvement opportunities, and contribute to an ongoing programme of AV innovation and optimisation. Key Responsibilities Deliver excellent customer service, assisting users with their AV and technology requirements. Set up, operate, and support AV systems for meetings and live events, ensuring high-quality performance. Maintain and support Microsoft More ❯
Posted:

Onsite AV Engineer - Customer Site

warrington, cheshire, north west england, united kingdom
ClearVC
Onsite AV Engineer ClearVC – Manchester City Centre (Customer Site) Join Our Team as an Onsite AV Engineer at a Leading Manchester Corporate HQ Are you a skilled AV professional with a passion for delivering exceptional technical support in a high-end corporate environment? ClearVC is seeking an Onsite AV Engineer to be embedded at a prestigious … customer site in Manchester City Centre , providing seamless AV support for senior stakeholders, internal teams, and high-profile visitors. This full-time position offers 40 hours per week , working between 8am and 6pm (with early/late shift rotations), plus potential for paid overtime . There will from time to time be a requirement to travel to other locations … s remote support and engineering teams, to ensure consistent service delivery, identify improvement opportunities, and contribute to an ongoing programme of AV innovation and optimisation. Key Responsibilities Deliver excellent customer service, assisting users with their AV and technology requirements. Set up, operate, and support AV systems for meetings and live events, ensuring high-quality performance. Maintain and support Microsoft More ❯
Posted:

Customer Integration Engineer (CIE)

Filton, Gloucestershire, United Kingdom
Hybrid / WFH Options
TLM Nexus
Customer Integration Engineer (CIE) Military Aviation, MoD or Defence experience highly desirable Remote worker, ideally based in the Southwest area, with frequent travel to the Brighton Head Office and customer sites across the UK 37.5 hours per week, Monday to Friday £(phone number removed) per annum Our client is a UK technology company with team members based … and related sectors, supporting their teams to work strategically, collaboratively and effectively to maintain and streamline the delivery of military and industrial capability. Please note, this role is a customer-facing position working with defence customers and with a primary focus to assist customers to get the most out of solutions. Are you looking to work in a dynamic … be providing on-site and remote support to customers across defence to ensure they receive the best possible outcome from their solutions. As an integral part of the wider customer support effort, you would be required to engage directly with their customers at all stakeholder levels and throughout all phases of the service lifecycle, encompassing onboarding (discover & educate), adoption More ❯
Employment Type: Permanent
Salary: GBP 40,000 - 45,000 Annual
Posted:

Customer Integration Engineer (CIE)

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Talent Finder
Customer Integration Engineer (CIE) – Military Aviation, MoD or Defence experience highly desirable| Remote worker, ideally based in the Southwest area, with frequent travel to the Brighton Head Office and customer sites across the UK | 37.5 hours per week, Monday to Friday | £40,000-45,000 per annum Our client is a UK technology company with team members … and related sectors, supporting their teams to work strategically, collaboratively and effectively to maintain and streamline the delivery of military and industrial capability. Please note, this role is a customer-facing position working with defence customers and with a primary focus to assist customers to get the most out of solutions. Are you looking to work in a dynamic … be providing on-site and remote support to customers across defence to ensure they receive the best possible outcome from their solutions. As an integral part of the wider customer support effort, you would be required to engage directly with their customers at all stakeholder levels and throughout all phases of the service lifecycle, encompassing onboarding (discover & educate), adoption More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Customer Support Engineer

Cambridge, Cambridgeshire, United Kingdom
Hybrid / WFH Options
TidalSense
medical device) diagnostic test for COPD which uses the company's unique, patented, sensor technology embedded in the N-Tidal device. We are seeking a early- to mid-career customer support engineer with strong problem-solving and communication abilities to identify and resolve any technical issues our customers encounter. We are at an exciting phase in our journey … resolution of issues through collaboration with relevant teams, escalating where appropriate, (ii) to support process and product development through proactively identifying and communicating common issues. Key Duties & Responsibilities Use customer contact channels (e.g. email, chat and phone) to interact with clients to receive, identify and resolve hardware and software issues: Ensure all issues are properly documented in accordance with … you may need to provide on-site technical support for customers Properly escalate unresolved issues to appropriate internal specialist teams Work with the quality/regulatory team to ensure customer complaints, feedback, incidents and notifiable events are handled in accordance with the company's procedures for post-market surveillance (under ISO 13485 and EU MDR). Work closely with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Staff Engineer, Customer Success

London, England, United Kingdom
Palo Alto Networks
eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The Cortex Customer Success Architects are responsible for empowering our clients to prevent successful cyberattacks as well as simplify and strengthen security processes, automate and streamline security operations and attack surface management, the team … partners, and their awesome colleagues. Without these ninjas, we will fail. And failure is not an option! Your Impact Time to value - Provide guidance and assistance to enable effective customer deployment and customization of their XDR/XSIAM platform throughout the customer lifecycle to ensure quick and successful product deployment and adoption Product Expert - Acts as the product … new features and developing additional innovative use cases Digital First - Ensure technical knowledge of the team is translated into articles and guides for our customers to consume allowing our customer coverage to scale Qualifications Your Experience Experience as a Security Incident Responder or SOC analyst/manager Experience with development and maintenance of scripts in Python JavaScript or PowerShell More ❯
Posted:

Customer Application Engineer

Stafford, Staffordshire, United Kingdom
Rubicon Consulting
Rubicon Consulting is currently recruiting for Customer Application Engineer on a 4 Month Contract Length, based in Stafford. Role Summary Support the project control activity globally and drive consistent functional specifications and common global processes for projects implementation. Activities that are conducted to better understand or ultimately meet the expectations of the customer. Accountable for the quality of … achieve an end result. • Serves as an administrative supporter of the technical leader/manager to develop a scope of work and plan schedule and monitor engineering activities for customer projects. Provide technical leadership and interface with Sales, Cost Estimating, Sourcing, Engineering sub-contractors. • Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise. • Applies general … instructions/parameters. • Collaborates with others to solve issues. Exchanges technical information, asks questions and checks for understanding. Requirements This role requires basic experience in the Engineering/Technology & Customer Project Engineering. Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience). Our Company Rubicon More ❯
Employment Type: Contract
Posted:
Customer Engineer
England
25th Percentile
£26,250
Median
£33,750
75th Percentile
£47,500
90th Percentile
£75,000