Technical Customer Support Engineer
Nottinghamshire, East Midlands, United Kingdom
Redline Group Ltd
Are you a Technical Customer Support Engineer looking for a new role based in Nottinghamshire? My client is an awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. They currently require a Technical Customer Support Engineer, who will report into the Customer Support Manager. … guidance for customers and distributors, ensuring the right equipment is specified for projects, designing bespoke systems and responding to a variety of queries. You will be part of the customer facing team, communicating with clients via phone, email and web chat, upholding the company's values and delivering the high-quality service that our customers value. Responsibilities include: Assessing … of products and companion distributed products. Technical support and guidance, including remote troubleshooting of complex systems. Preparing equipment quotations, responding to bids in a timely manner. Site visits, surveys, customer meetings and demonstrations, including report writing to follow up. Providing technical training to customers. The ideal Technical Customer Support Engineer, Nottinghamshire will have a blend of the More ❯
Employment Type: Permanent
Salary: £30,000
Posted: