2 of 2 Customer Engineer Jobs in Scotland

Software Development Engineer II, Amazon Customer Service Amazon's Customer Service organization is looking to expand its software engineering team to help drive automation and defect reduction for customers. We are searching for smart, energetic, and passionate software development engineers to solve complex technical problems and to … work with engineering and business teams distributed across the globe. Amazon's Customer Service (CS) department is seeking an experienced software development engineer (SDE) to join the team. CS is the heart of Amazon; our vision is to be "Earth's most customer-centric company; to build … come to find and discover anything they might want to buy online." Key job responsibilities The successful candidate will work within the Amazon Stores Customer Service (ASCS) Product and Tech team and own the delivery of technical changes from a strong roadmap of projects. The projects range from introducing More ❯

The Alexa Customer Journeys team is seeking a Language Engineer with experience in the field of Natural Language Processing, Machine Learning, or Large Language Models, as well as expertise in handling large data sets and strong analytical skills. You will play a critical role in innovative projects by … closely with engineers, scientists, and program managers to ensure we're providing the best Alexa experience for millions of our customers. As a Language Engineer, you will start by diving deep into a couple of critical projects across Alexa experiences. You will collaborate with fellow Language Engineers, Data Scientists … Program Managers, and stakeholders in science, engineering, and product teams to understand the role data plays in developing data sets and exemplars that meet customer needs. You will analyze and automate processes for collecting and annotating LLM inputs and outputs to assess data quality and measurement. You will apply More ❯