Customer Executive Jobs in Bolton

5 of 5 Customer Executive Jobs in Bolton

Customer Support Executive

bolton, greater manchester, north west england, United Kingdom
GoReport
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone … email and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
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Customer Support Executive

bolton, greater manchester, north west england, United Kingdom
Hybrid / WFH Options
Chess
Customer Support Executive Reporting into the Customer Support Team Leader, you will embody our core values of customer focus, innovation, and teamwork. You'll provide exceptional service to our small business customers customers, enhance their journey, and ensure timely resolution of their queries while achieving monthly … KPI targets. “a great place to work, a great place to be a customer” Responsibilities, not limited to: Providing an exceptional service to our small business customers on both Chess and the TTNC platform Constantly focusing on improving the customer journey, and making Chess and TTNC ‘a great … place to be a customer’ Retaining customers through contract renewals and reactive retentions Taking inbound calls from customers and providing 1st line support on calls/tickets Ability to carry out troubleshooting activities and provide resolution to customer queries Proactively chase cash payments from unmanaged customers, including the More ❯
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Customer Marketing Executive

bolton, greater manchester, north west england, United Kingdom
Hybrid / WFH Options
Connect Fibre
Customer Marketing Executive - Connect Fibre Work from home with regular team meetups £30,000 plus Excellent Benefits Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the … in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband. The Role Reporting to the Customer Marketing Retention manager, you will support our customer marketing strategy by driving our highly segmented omni-channel marketing activities including Upsell, Engagement and … and templates to our in-house design team and external agencies. ● Optimise campaigns through A/B testing and identify opportunities for growth. ● Drive customer adoption by supporting and executing consumer marketing activities. ● Collaborate closely with Telesales, Field sales and Customer service to ensure all areas of the More ❯
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Customer Support Executive

bolton, greater manchester, north west england, United Kingdom
Hybrid / WFH Options
fanvue
the core of everything we do, and great support is a vital part of their experience. We’re looking for a passionate and proactive Customer Support Executive to join our weekend support team. This is a part-time, remote position ideal for someone who loves helping people, communicates … with empathy and precision, and thrives in a fast-moving environment. What you'll do: Respond to customer queries from creators and fans via live chat and email. Provide timely, thoughtful and solution-focused responses during weekend hours. Troubleshoot platform issues, payments, and content concerns using internal tools and … support topics to the wider team. Contribute to internal documentation and user-facing help articles as needed. Who you are: 1+ year in a customer support or service role, preferably in a digital, creator or tech platform. Excellent written communication skills with an empathetic, clear, and friendly tone. Comfortable More ❯
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Senior Account Executive - Digital Experience / Customer Experience Management

bolton, greater manchester, north west england, United Kingdom
OpenText
Your Impact: As an Account Executive at Open Text you help customers use information to grow faster and be more efficient in an increasingly Digital World. You are part of a global team of highly skilled and entrepreneurial professionals who understand that their customers are experiencing unprecedented change. Your … with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText … maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external use cases, authenticated and anonymous experiences and more to exceed customer expectations and More ❯
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