Technical Customer Service Executive
Camberley, Surrey, England, United Kingdom
Michael Page Business Support
The Technical Customer Service Executive will play a key role in providing exceptional customer support within the industrial and manufacturing sector. Based in Camberley, this role requires technical understanding and a proactive approach to resolving customer queries effectively. Client Details Technical Customer Service Executive, Camberley: This position is with a well-established organisation in … the industrial and manufacturing sector. The company operates as a mid-sized enterprise with a strong focus on delivering quality products and excellent customer service. Description Technical Customer Service Executive, Camberley: Respond promptly to customer inquiries via phone, email, or chat, ensuring a professional and courteous approach. Resolve technical issues for a range users Provide technical … support and guidance on product usage and troubleshooting. Collaborate with internal departments to resolve customer issues efficiently. Maintain accurate records of customer interactions and document solutions provided. Identify opportunities for process improvement and share feedback with the team. Assist with order processing and tracking, ensuring timely delivery for customers. Stay updated on product knowledge to offer accurate and More ❯
Employment Type: Full-Time
Salary: £33,000 - £35,000 per annum
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