Customer Executive Jobs in Chelmsford

5 of 5 Customer Executive Jobs in Chelmsford

Customer Support Executive

chelmsford, east anglia, United Kingdom
GoReport
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone … email and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
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Customer Marketing Executive

chelmsford, east anglia, United Kingdom
Hybrid / WFH Options
Connect Fibre
Customer Marketing Executive - Connect Fibre Work from home with regular team meetups £30,000 plus Excellent Benefits Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the … in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband. The Role Reporting to the Customer Marketing Retention manager, you will support our customer marketing strategy by driving our highly segmented omni-channel marketing activities including Upsell, Engagement and … and templates to our in-house design team and external agencies. ● Optimise campaigns through A/B testing and identify opportunities for growth. ● Drive customer adoption by supporting and executing consumer marketing activities. ● Collaborate closely with Telesales, Field sales and Customer service to ensure all areas of the More ❯
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Customer Support Executive

chelmsford, east anglia, United Kingdom
Hybrid / WFH Options
Homeflow
can expect to feel welcomed and supported by some truly talented people, in a company that is constantly innovating. We are looking for a Customer Support Executive to join our Client Services Division of which the primary purpose is to keep our customers satisfied and delighted. The objective … of this role is to work with our remote team of 3 Customer Support Executives to manage tickets through FreshDesk (so exposure to this system will be a definite benefit) and to solve customer issues through our own in-house bespoke CMS systems. A previous role within QA … Conference. Typical job tasks include: You will be responsible for inbound queries from clients, either working on the Helpdesk to ensure we deliver exceptional customer service to our clients You will demonstrate exceptional attention to detail - all communication both internally and externally has to be crisp, concise and correct More ❯
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Customer Success Executive

chelmsford, east anglia, United Kingdom
Hybrid / WFH Options
Ascertia - Tinexta Infocert
This opportunity provides a great platform for the successful candidate to stretch themselves and work with a great team to achieve global success. A Customer Success Executive (CSE) is responsible for post-sales activities with our new customers. You’ll be translating technical information within the business to … sure that our customers are happy and that the products are working perfectly. We expect a successful CSE to be able to listen to customer and channel partner concerns, rephrase these concerns and engage with our engineering teams to provide a world-class product by delivering a world-class … service. The CSE has a unique role, advocating for the customer and the business at the same time. This is a technical role, you will probably have hands-on experience of installing operating systems (Windows and Linux), databases and cloud services such as Microsoft Azure. This might be your More ❯
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Senior Account Executive - Digital Experience / Customer Experience Management

chelmsford, east anglia, United Kingdom
OpenText
Your Impact: As an Account Executive at Open Text you help customers use information to grow faster and be more efficient in an increasingly Digital World. You are part of a global team of highly skilled and entrepreneurial professionals who understand that their customers are experiencing unprecedented change. Your … with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText … maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external use cases, authenticated and anonymous experiences and more to exceed customer expectations and More ❯
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