Customer Success Executive
- Hiring Organisation
- iConsultera
- Location
- Stoke-on-Trent, Staffordshire, UK
- Employment Type
- Full-time
Summary We are seeking a highly motivated and customer-centric Customer Success Executive to support customers using our technology and SaaS products. This remote UK-based role focuses on ensuring customers have a seamless experience by providing onboarding assistance, product guidance, issue resolution, and ongoing engagement. … ideal candidate is proactive, tech-savvy, great at communication, and passionate about helping customers succeed. Key Responsibilities 1. Customer Onboarding & Training Assist new customers with onboarding processes, including account setup and product configuration. Deliver product walkthroughs and basic training sessions tailored to customer needs. Ensure customers fully understand ...