1 of 1 Customer Executive Jobs in the West Midlands

Delivery Co-Ordinator to join our team. This role is integral to the delivery of all mobile orders within the Radius Connect Group and providing a best-in-class customer implementation process within Mobile Operations. Customer Build and sustain a first-class relationship with all customers within the implementation journey of Mobile Orders. Manage customer expectations always … quoting realistic timeframes to complete tasks, in line with workload. Clear guidance always provided in the form of both written and verbal communication with the customer and key stakeholders. Order Processing Processing of all Group Mobile Orders- New, Resign, Migration & Ports Management of CRM (Salesforce) opportunity’s for order requests ensuring guidelines are adhered to in line with company … Achieving and exceeding of company set KPI metrics. Emphasis on the signed to billed timeframe, via a reduction in the WIP (work in progress) days. Qualifications Experience within a customer focused environment. Problem solving skills with focus on quality and the onboarding customer service. Excellent communication skills, with the ability to communicate at all levels. Able to adapt More ❯