Sales Executive/Customer Service Executive (Full Training) £22,500 + Bonus + 36 Hours per week + Employee Owned + Full Training + Career Progression Office based, commutable from Minehead, Wiliton, Bridgewater and surrounding areas Are you passionate about customer support and going above and … due to continued increase in sales orders, where the current Sales Manager started as a Sales Executive. This role will suit someone passionate about customer support and going above and beyond whilst working with customers within a close knit manufacturer that will invest in your expertise through technical training … on product range and systems with the scope of career progression The Person: *UK License *Looking for a full time permanent role *Passionate about customer service Reference Number: BBBH224977 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Harry Heal more »
Customer Success Support | Up to £25k | Huddersfield/Hybrid We have a great opportunity for an ambitious customer-focused individual to develop their skills and career within a successful EdTech business, working as part of a friendly and supportive team. We would love to hear from you if … you thrive in a customer facing role and are passionate about forming great relationships. You will have the opportunity here to make a difference in an evolving and growing customer success department, where the customer is the heart of the business. Role/Responsibilities: Provide onboarding support … to new customers Provide technical support to existing customers Assist with customer queries via phone, email and live chat Assist with daily troubleshooting/support tickets Skills/Requirements: Great customer service skills Strong communication skills – written and verbal Experience of Excel, or some data management eg. Inventories more »
JOB DESCRIPTION Customer Success is the heart of Brandbassador and we are looking for a tech-savvy individual who is looking to help our customers succeed. Reporting to our Customer Success Team Lead, you will be joining an exceptional, motivated and successful team. The Customer Success team … they safeguard our growth by ensuring our customers are reaching their desired outcome. To continue our success story we are looking for an enthusiastic Customer Success Executive to be a part of our growing team, to establish and nurture long-lasting relationships with Brandbassador’s existing customers. So … existing customers and ensuring that their agreed outcomes are met Ability to deliver results through others by leading and influencing different phases of the customer lifecycle from adoption to renewal Maintain high levels of engagement to ensure your brands see value from insights, increase adoption and uncover new uses more »
a talented German speaker to join a successful Luxury Fashion e-commerce team based in Southwest London. We are looking for a skilled bilingual Customer Service Representative to join their fun, dynamic and friendly team! The package: Salary: £28-£30k pro rata (6 months FTC). Working hours: Monday … a wide range of enquiries across multiple platforms at the same time in a timely manner. Providing product information and orders management. Delivering exceptional customer service and drive excellent customer satisfaction rating by being a brand ambassador and representing company values. Building a reliable rapport with delivery service … strong communication skills and the ability to work well in a fast-paced environment. This is a fantastic opportunity for a German speaker with customer service experience to get involved in a friendly, creative, outgoing team! Profile: Required to be fluent in German and English, both written and spoken. more »
you will balance solving both Ambassador and brand enquiries within our Club & Brandbassador solutions. The unique role sits in our Support function within the Customer Success team, working closely with our Development teams to maintain an excellent technical understanding of the core system and provide vital issue resolution. The … practices to provide ongoing value and support to our customers Ensure Ambassadors and Brands have a great experience on Brandbassador Analyse, organise and communicate customer feedback to our product team. Provide technical solutions, data insights and strategies to help our customers achieve their goals Drive automation and develop new … through JIRA Build and maintain a world-class knowledge base Participate in cross-functional initiatives designed to transform processes and tools used by the Customer Success team A LITTLE BIT ABOUT YOU You are passionate about social media and technology and love working in a fast-paced start-up more »
optimising email and SMS campaigns to engage audiences effectively? If so, we have an exciting opportunity for you! About the role As our Digital Customer Journey Production (DCJP) Executive , you'll play a pivotal role in shaping and enhancing British Heart Foundation's (BHF) digital end-to-end … have a passion for digital communications, with a proven track record in implementing email and SMS campaigns, as well as crafting end-to-end customer journeys. Youll have experience with an Email Service Provider , familiarity with Dotdigital is advantage. To excel in this role, you'll have: Exceptional communication more »
The successful candidate should be looking to expand their current knowledge and responsibilities in an inspiring and rewarding environment. The role will involve handling customer support queries by phone and email. Responsibilities: - Provided technical training to clients about our platform. - Provide knowledgeable answers to questions about products, pricing, and … any other queries. - Record keeping of client interactions - Thinking out of the box solutions and providing excellent customer support Skills and Qualifications: - A minimum of 1 year of relevant work experience or a recent graduate with great communication skills. - Excellent phone etiquette as well as verbal, written, and interpersonal … and prioritise work. We are looking for immediate joiners, and the company will provide the required training. To Apply: If you are passionate about Customer Success and eager to contribute to a team that makes a real difference in the world of UK immigration, we would love to hear more »
