3 of 3 Customer Experience Analyst Jobs in England

Hybrid Role 12 month FTC Immediate Start Customer Experience Analyst I am working with a client who is looking for a Business Analyst to joinA wonderfully inclusive and friendly team. About the Role As a business Analyst, you'll play a key part inImproving customer experience by delivering insightful performance reportingAnd analysis. You … when things get busy. Experienced in Excel (pivot tables, complex formulas, large datasets). Confident working with audited data and comfortable interpreting KPIs that impact business performance. Power BI experience Able to communicate with all stakeholders. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy More ❯

East England, DH1 1SL : Lytham St Anne's, North West England, FY8 4TS : Glasgow, Scotland, G2 8JX : Southwark, London (region), SE1 9HA About the job Job summary As a Customer Experience Analyst, you'll be at the heart of how we understand our services, as well as how we connect with our customers. The role will help … us build our expertise in customer experience data and develop new ways to drive analysis, targeting and experimentation that will inform our service. You will establish new ways of working with NS&I's service delivery providers across our key customer touchpoints to ensure that data defines the personalisation of our customer experience and we … align to our customer principles to make it easy for our customers and evolve our service to their needs. The role holder will also influence and build relationships across NS&I to embed new ways of working with a core Data & CRM team, Content team and Service Design & Development teams. Job description Building Expertise Develop our understanding of the More ❯

are able to commute to HQ in London, Chiswick twice per week London, Hybrid ️ Our Perks Values-driven culture - we're really proud of our culture. Drive your own experience Personalised Learning and Development Budget Hybrid working hours - Each team has their own Smart Working Charter that empowers you to do your work in the best way you can … we're not done. We're on the road to a net zero future, and thanks to our partnership with ESB, we're well on the way. We're customer-centric, tech-led, and passionate about sustainability. We want to do the best we can for our customers, each other, and our planet, so we've created a workplace … supportive, and offers the opportunity for growth. As a company, we live by six core values that guide everything we do: Clear Honest Ambitious Inquisitive Caring Sustainable The Role Customer Experience Analystat SO ENERGY Reporting into our Head of Customer Experience, Sarah Ball, we're looking for a Customer Experience Analyst to join More ❯