3 of 3 Customer Experience Jobs in Banbury

expertise and strong leadership skills to develop, lead, and motivate a high-performance team consisting of Ecommerce Trade, Ecommerce Development, Website Operations and Retail Customer Experience to deliver an outstanding and personalised customer focused proposition and experience. You will be pivotal in crafting and executing our global … heights. If you're passionate about innovation, thrive on strategic thinking and keen to make an impact through continuously up-levelling the digital shopping experience, we want to hear from you! You'll be based at our stunning Head Office in Banbury, Oxfordshire three days per week (Tuesday-Thursday … from an ecommerce perspective Ensuring the business meets or exceeds agreed monthly ecommerce sales and targets and trading KPIs Ensuring that Ecommerce and Retail Customer Experience teams have the tools and resources needed to meet and exceed agreed targets across each channel Building a data driven, analytical approach More ❯

User Device (EUD) Engineer. The primary purpose of this role is to ensure that end-user device services meet high-quality standards, providing excellent customer experiences and adhering to agreed Service Level Agreements (SLAs). As an EUD Engineer, you will be crucial in maintaining service excellence, troubleshooting issues … and driving continuous improvement within ICT operations. Key Responsibilities Customer Experience: Deliver exceptional support to the forces user base, aiming to minimize disruptions and ensure a seamless user experience. Incident Resolution: Troubleshoot and resolve EUD incidents, requests, and problems within agreed SLAs. Identify and address patterns or trends … scheduling and supporting moves, projects, events, and technical provisions, ensuring proactive service delivery. Performance Metrics: Meet and exceed agreed Key Performance Indicators (KPIs), User Experience Agreements, and SLAs. Process Adherence: Follow established processes and procedures with a strong focus on asset management governance. Service Improvement: Identify service improvement opportunities More ❯

Executive to join our client's team in Oxfordshire. In this role, you will be instrumental in driving online sales and improving the overall customer experience across various e-commerce platforms, specifically focusing on Magento and Shopify. You will collaborate closely with the marketing team to implement effective … online marketing strategies, manage product listings, and analyse performance metrics to optimise sales. Your experience in e-commerce and digital marketing will be key to achieving the company's objectives and enhancing its online presence. Proven experience in e-commerce management, preferably with platforms like Magento and Shopify. More ❯