4 of 4 Customer Experience Jobs in Belfast

data to solve complex problems and drive business outcomes. You will play a key role in driving growth by developing new and existing client relationships and delivering first-class customer experience on high-profile engagements. The Data Analytics and AI team serve as trusted advisors, both practical and innovative, to embed innovative data analytics solutions into existing business … The ability to stay informed of the latest advancements in data science, including techniques and tools, to ensure our team remains at the cutting edge of the field. Qualifications Experience: Minimum of 6 years of hands-on experience in building and deploying machine learning or deep learning models in real-world applications. Technical Expertise: Proficiency in Python, SQL … and deep learning frameworks such as TensorFlow and PyTorch. Programming: Solid experience in Python and SQL. Experience with R is a nice-to-have. ML and AI: Practical experience using ML modeling libraries like Scikit-Learn, Keras, TensorFlow, PyTorch and similar Generative AI: Some hands-on experience with LLMs for prompt engineering or agents is preferred More ❯

as point of escalation for service-related issues. Take the initiative to challenge existing ways of working and establish new processes that increase efficiency and provide new capabilities Enhance customer experience : Implement service improvements which are identified and prioritised as a business. Collaborate : Work with engagement teams to grow accounts Automate : Identify opportunities to automate, streamline and improve … knowledge: Keep up to date with changes to the ArcGIS System and Cloud Providers, finding new ways it can be used to solve our customers real-world problems. Gain experience of the latest technology and understanding of our key market sectors. About You We are keen to consider candidates with a range of experience for the Consultant role … this would be a great career if you: Have experience in a technical role, ideally with experience in AWS/Azure and/or ArcGIS Enterprise. Have an interest in developing your IT and cloud and Esri technology skills. Enjoy problem solving and have an ability to understand a challenge from multiple perspectives. Have an aptitude for technological More ❯

Competitive + Bonus + Benefits Role Type: Full-Time, Permanent Launch Your Career in SaaS Account Management Are you early in your career and eager to gain hands-on experience in the fast-paced software and SaaS industry ? Do you thrive on building relationships and learning how great customer experiences drive business success? Were looking for an Associate … Account Manager (Junior Account Executive) to support our account management team at ClearCourse. This is a fantastic opportunity to learn the ropes of customer success, client engagement, and commercial growth with training, mentorship, and real-world exposure to software products and clients. What Youll Be Doing: Support senior team members in managing a portfolio of software clients Help prepare … client communications, meeting summaries, and follow-up actions Coordinate product demos, training sessions, and webinars Learn how to identify customer needs and gather product feedback Work closely with sales, support, and product teams to deliver a seamless client experience Maintain accurate CRM records and track client touchpoints Monitor basic account health metrics and flag issues to the team More ❯

with incredible capabilities and clients. Today, with over 400 dedicated employees worldwide, we continue to push the boundaries of whats possible for our customers. Summary of Role As a Customer Success Manager, you'll own the success of a dedicated portfolio of global clients. Acting as their primary strategic partner, your mission is to ensure they achieve their business … see clear ROI. Act as a Strategic Advocate: Proactively monitor client health, mitigate churn risks, and identify expansion opportunities in partnership with Account Management. Be the Voice of the Customer: Channel client feedback to our Product and Delivery teams to directly influence our roadmap and improve the customer experience. Why You'll Thrive at Execo Proven Customer Success Expert: You have 3-5+ years of experience in B2B tech or services, with a track record of being a trusted advisor to key stakeholders. Strategic & Data-Driven: You're highly organized, process-oriented, and use data to measure success and demonstrate value to your clients. Exceptional Collaborator: You excel at working cross-functionally to manage More ❯