14 of 14 Customer Experience Jobs in Brighton

Role: Customer Support Associate Location: Brighton, East Sussex, Hybrid Hours: Full-time Contract: 3-month Fixed Term Contract Pay: £13.85 per hour An excellent opportunity has arisen for a Customer Support Associate to join one of our longstanding clients, a growing technology-led business based in Brighton. This … month FTC suited to an experienced customer service professional who enjoys working in a fast-paced environment. You will support customers across phone, email and live chat, resolving queries efficiently while delivering a friendly and professional customer experience. Benefits Hybrid working 3-month Fixed Term Contract Friendly ...

expertise and knowledge. As a 1st Line Support Engineer , you will be the first point of contact for resolving IT issues and providing outstanding customer service. This role requires a combination of technical expertise, problem-solving skills, and effective communication. A flair for customer service and the ability … customer experience first while maintaining a good awareness of the commercial element of the role. The key role responsibilities Answering support queries via phone, email and via the ticketing system. Troubleshoot and resolve hardware, software, and network issues. Troubleshooting helpdesk tickets via remote access. Assist users with login ...

expertise and knowledge. As a 1st Line Support Engineer , you will be the first point of contact for resolving IT issues and providing outstanding customer service. This role requires a combination of technical expertise, problem-solving skills, and effective communication. A flair for customer service and the ability … customer experience first while maintaining a good awareness of the commercial element of the role. The key role responsibilities Answering support queries via phone, email and via the ticketing system. Troubleshoot and resolve hardware, software, and network issues. Troubleshooting helpdesk tickets via remote access. Assist users with login ...

annum Job Type: PermanentA growing telecommunications provider based in the heart of Brighton are seeking a highly organised and customer-focused Sales Coordinator to join their team on a permanent basis.This is an excellent opportunity for someone with experience in sales support, customer service, or account coordination … enjoys working in a fast-paced, customer-facing environment and is looking to develop their career within a thriving telecoms business.As a Sales Coordinator, you will play a key role in supporting both the direct and wholesale sales channels, ensuring customers receive an exceptional service while providing administrative ...

subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We are seeking a highly motivated and customer-focused Technical Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line ...

demandITcourses,practicetestsandvirtuallabs. AccesstoBupaEmployeeAssistanceProgramme(EAP)foryouandyourfamily. CycletoWorkscheme. AccesstovendorpricingforpersonalIThardwareandsoftwarepurchases. MicrosoftWorkplaceDiscountProgrammewithsavingsonSurfacedevicesandMicrosoft365subscriptions. Regularsocialevents,team-buildingactivities,andaRefer-a-Friendbonusscheme. About the Role We are seeking a highly motivated and customer-focused Professional Services Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line ...

Assistant Accountant – 9 Month FTC Location: Brighton Salary: Competitive, depending on experience Contract: 9-month Fixed Term Contract Are you an ambitious Assistant Accountant looking for an opportunity to join a fast-growing, innovative business where you can really get involved? We’re working with a highly successful … Supporting the preparation of monthly and quarterly financial reporting Supporting the Senior Reporting Accountant with ad hoc finance projects and requests Working with the Customer Experience team to resolve customer payment queries Using approved AI tools to improve efficiency, productivity and the quality of finance processes Identifying ...

basis. This is a hands-on role supporting the day-to-day running of the website and app, with a strong focus on trading, customer experience and digital optimisation. What you'll be doing... Manage and maintain website and app content, ensuring everything is accurate, up to date … digital channels. Manage digital assets, copy and technical set-up to ensure campaigns launch smoothly. Optimise onsite merchandising, search and navigation to improve the customer journey. Work closely with CRM and Marketing teams to support personalised experiences and campaign activity. Create and update landing pages to support key campaigns ...

impact. Key responsibilities include: Understanding complex business and product challenges through data analysis. Identifying, sizing and prioritising commercial opportunities. Conducting product analytics to improve customer experiences and business performance. Defining success metrics and building frameworks for measuring impact. Designing, implementing and analysing A/B tests and experimentation programmes. … emerging technologies to enhance analysis and product development. Contributing to a growing data community and helping shape best practice. Projects may include recommendation engines, customer personalisation, checkout optimisation, fraud reduction, financial process improvement, customer segmentation and AI-powered product features. Your Skills & Experience Strong experience turning ...

impact. Key responsibilities include: Understanding complex business and product challenges through data analysis. Identifying, sizing and prioritising commercial opportunities. Conducting product analytics to improve customer experiences and business performance. Defining success metrics and building frameworks for measuring impact. Designing, implementing and analysing A/B tests and experimentation programmes. … emerging technologies to enhance analysis and product development. Contributing to a growing data community and helping shape best practice. Projects may include recommendation engines, customer personalisation, checkout optimisation, fraud reduction, financial process improvement, customer segmentation and AI-powered product features. Your Skills & Experience Strong experience turning ...

impact. Key responsibilities include: Understanding complex business and product challenges through data analysis. Identifying, sizing and prioritising commercial opportunities. Conducting product analytics to improve customer experiences and business performance. Defining success metrics and building frameworks for measuring impact. Designing, implementing and analysing A/B tests and experimentation programmes. … analytics, data engineering and data science disciplines. Leveraging AI tools and emerging technologies to enhance analysis and product development. Projects may include recommendation engines, customer personalisation, checkout optimisation, fraud reduction, financial process improvement, customer segmentation and AI-powered product features. Your Skills & Experience Strong experience turning ...

+ Bonus Brighton (Hybrid – 3x Days a Week in Office) If you enjoy solving commercial problems, influencing product strategy, and using data to shape customer experiences, this is a fantastic opportunity to join one of the UK's most exciting AI-first businesses! The Company Following significant growth across … Europe and the US, this global marketplace is continuing to invest heavily in Product, Data and AI as they build the next generation of customer experiences; data is at the centre of every product decision, with analysts embedded directly into Product squads to identify opportunities, measure impact and influence ...

Location: Brighton | Hybrid - 3 days a week in the office, reducing to 2 days from Jan 27 Salary: £80,000 - £90,000 dependent on experience Ref: J13155 Do you enjoy using data to solve complex business problems rather than simply responding to requests? We're looking for a commercially … cross-functional product squad. Working alongside Product Managers, Engineers and Designers, you'll use data to shape product direction, challenge assumptions and deliver meaningful customer and commercial outcomes. This is an opportunity for someone who enjoys asking questions, forming hypotheses and using data to influence what gets built. ...

Want to own product decisions rather than just analyse them? Interested in building AI-powered customer experiences from idea to production? Looking for a role where Data Science, Product and Commercial impact genuinely come together? Brighton | Hybrid (3 days in office) | Up to £90K I'm partnering with … hiring a Product/Decision Scientist to join one of six cross-functional product squads, working alongside Product Managers, Engineers and Designers to build customer-facing features, influence commercial decisions and develop AI-powered experiences. Rather than sitting in a central analytics function, you'll own data within your ...