14 of 14 Customer Experience Jobs in Cambridge

to Redgate's partners, customers, and sales teams. You'll play a key role in demonstrating how our products solve real-world problems, enabling our global salesforce, and driving customer success. This is a varied and impactful role-perfect for someone who thrives on solving problems, sharing knowledge, and making a difference every day. What You'll Do Maximise … sales opportunities by offering technical expertise and recommendations both before initial sale and during the customer's contract Identify and elucidate the benefits of Redgate's solutions based on a customer's specific requirements Provide a constant focus on customer satisfaction, resulting in reference-able accounts and positive brand awareness Communicate and encourage adoption of industry best … practices Care deeply about meeting revenue targets, while contributing to a positive customer experience Attend face to face customer meetings, sharing learning about how our customers operate to the wider sales team To give technical presentations and software demonstrations as necessary Present on topics aligned with Redgate's solutions at events, on webinars, as well as through More ❯

FTC Robert Half are working with a purpose-led organisation in the science and research, and education space, who is looking for an experienced CRM Manager to lead their customer engagement strategy and Salesforce platform development. This is a fantastic opportunity to take ownership of CRM in a globally focused, digitally evolving organisation where customer data and insight … publishing, events, and sales functions. Key Responsibilities Own the organisation-wide CRM vision and strategy, with a core focus on Salesforce Lead platform optimisation and roadmap development, aligned with customer experience goals Collaborate across departments to embed a consistent, insight-led approach to CRM Manage internal stakeholders and external vendors to deliver scalable improvements Deliver actionable insights, reports … marketing, commercial, and service teams Ensure data compliance and GDPR adherence across systems and processes Coach and develop a team of Salesforce administrators and CRM specialists Advocate for a customer-first mindset across the organisation What We're Looking For Proven experience leading CRM strategy and operations, ideally within a matrixed or mission-driven organisation Strong technical knowledge More ❯

of ground-breaking product innovation for its 700+ global customers, Be a Luminance ambassador and evangelist and a strategic partner to the leadership team; Opportunity to work closely with customer base - which includes blue-chip organisations such as DHL, AMD and LG - to ensure maximum value from the technology and drive a first-class customer experience And … much more Requirements Legal knowledge is a must - a minimum of 3+ years as a qualified lawyer (with no upper limit), either in-house or private practice experience, preferably in commercial and corporate contracts A self starter, able to work autonomously and as part of a team Able to act as a representative of the company's leadership team … in strategic customer and/or partner relationships. Strong interpersonal skills with the ability to foster strong customer relationships and develop an in-depth knowledge of the product to meet individual business requirements Able to manage multiple projects, adhere to timelines, adapt to shifting priorities, all with an attention to detail and eye for what moves the needle More ❯

but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio Visual technology capabilities, an ideal opportunity for those who like to challenge themselves … production/technology & digital media production. Delivering against SLAs, resolution of Major Incidents/supporting delivery of our ITIL processes. You must demonstrate a genuine interest, enthusiasm and basic experience or relevant training in the wider field of Audio Visual technology. Areas may include; Event production, Teaching Technologies, Integrated System Technology (AV control systems), AV installation, Video Conferencing Systems More ❯

of ground-breaking product innovation for its 700+ global customers, Be a Luminance ambassador and evangelist and a strategic partner to the leadership team; Opportunity to work closely with customer base - which includes blue-chip organisations such as DHL, AMD and LG - to ensure maximum value from the technology and drive a first-class customer experience And … much more Legal knowledge is a must - a minimum of 3+ years as a qualified lawyer (with no upper limit), either in-house or private practice experience, preferably in commercial and corporate contracts A self starter, able to work autonomously and as part of a team Able to act as a representative of the company's leadership team in … strategic customer and/or partner relationships. Strong interpersonal skills with the ability to foster strong customer relationships and develop an in-depth knowledge of the product to meet individual business requirements Able to manage multiple projects, adhere to timelines, adapt to shifting priorities, all with an attention to detail and eye for what moves the needle Excellent More ❯

Security Software Development Engineer, Amazon Security Platform Engineering Job ID: Amazon Data Services UK Limited At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to … accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. The Amazon Security Platform Engineering team builds tools and services for the monitoring and response to malicious activity on the Amazon internal network. We collect data from all parts of Amazon's worldwide, service-oriented … We are looking for a Software Development Engineer who is excited about designing and building solutions to solve challenging problems for mission critical systems that protect Amazon and our customer data. In Amazon Security our challenges are broad and deep we build flexible, secure, scalable, high-performance and robust tools and services. You will help implement, operate, and improve More ❯

disciplinary teams to build cloud software for Ring's innovative consumer electronics products. From enhancing existing features to designing new from scratch, you'll have rare opportunity to analyse customer experiences, work on proof-of-concepts, develop high-performance production-ready cloud services and launch them at a truly global scale. Your expertise will be also instrumental in ensuring … new challenges and opportunities for innovation. You'll design pioneering features from scratch, leveraging latest technologies to redefine the smart home security experience. Dive deep into production metrics and customer insights, analyze data to drive continuous improvements of our cloud services. Explore new solutions by working on technical proof-of-concepts, pushing boundaries of what's possible in cloud … environment that fosters continuous growth, knowledge-sharing, and a deep sense of camaraderie. Together, we push boundaries, explore new frontiers, and deliver solutions that make lasting impact. BASIC QUALIFICATIONS - Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems - Experience in professional, non-internship software development - Experience programming with More ❯

We are looking for a Field Application Engineer to join our team. The role requires a Field Engineer with developed knowledge and significant experience of RF systems, and an understanding of networking principles. The incumbent should possess significant customer-facing experience, with the ability to make timely decisions and prioritise complex activities. Sufficient experience and knowledge … is required in order to participate in customer engagements from discovery meetings through to capability delivery and support. Duties and responsibilities Provision of technical support to Sales staff at all stages of the sales process (pre and post-sale) Provision of technical support directly to customers/end-users where required Regular proactive engagement with Sales staff to support … are carried out in accordance with the CRFS Quality Management System Ensuring FAE Task Plans/Technical Reports are completed accurately and in accordance with agreed sales objectives Ensuring Customer Training materials are updated and maintained to the required standards Ensuring Customer Training is delivered competently Ensuring the provision of first-line customer support where required Ensuring More ❯

to work for a technology company developing cutting-edge imaging systems. Having grown rapidly, they are looking to bring on a Drone Pilot to work within their technical and customer support team. This team operates advanced drone systems in live customer environments, supports onboarding, and contributes to product development and testing. This role ideally suits an experienced drone … per annum annual performance-based bonus stock option plan benefits package (including pension scheme and private health insurance). Requirements for Drone Pilot Operator • Ideally, you will have demonstrated experience operating drones, however, graduates with a strong understanding of flight navigation and the mechanics that power a drone are encouraged to apply •Any familiarity with UAV mission planning software … in a position to travel frequently - this idea should excite you, as travel can be global and at short notice • Excellent interpersonal and communication skills, with a focus on customer experience. • Ability to work independently in field conditions and collaboratively across teams. Experience in the following is beneficial: Multispectral or thermal imaging payloads; precision agriculture; remote sensing; environmental More ❯

to work for a technology company developing cutting-edge imaging systems. Having grown rapidly, they are looking to bring on a Drone Pilot to work within their technical and customer support team. This team operates advanced drone systems in live customer environments, supports onboarding, and contributes to product development and testing. This role ideally suits an experienced drone … annual performance-based bonus + stock option plan + benefits package (including pension scheme and private health insurance). Requirements for Drone Pilot Operator Ideally, you will have demonstrated experience operating drones, however, graduates with a strong understanding of flight navigation and the mechanics that power a drone are encouraged to apply Any familiarity with UAV mission planning software … in a position to travel frequently - this idea should excite you, as travel can be global and at short notice Excellent interpersonal and communication skills, with a focus on customer experience. Ability to work independently in field conditions and collaboratively across teams. Experience in the following is beneficial: Multispectral or thermal imaging payloads; precision agriculture; remote sensing; environmental More ❯

We have the pleasure of recruiting on behalf of a market-leading business known for producing the best quality product on the market. Backed by historical innovation and strong customer relationships, they are looking to expand and focus on their digital capabilities. As such, they are looking for a strategic and results-oriented Head of E-Commerce to lead … a step change in how they sell and convert customer online. This is a senior role focused on modernising and growing the companys B2B e-commerce capability. You will assess current platforms and processes, define a future-focused digital strategy, and deliver commercial results. Working closely with the leadership team, youll ensure e-commerce becomes a key driver of … revenue, efficiency, and competitive advantage. Key responsibilities: Define and implement a high-impact B2B e-commerce strategy that supports business growth and enhances the customer experience. Conduct a detailed review of existing platforms, identifying opportunities to improve functionality, usability, and performance. Collaborate closely with the leadership team to align digital initiatives with wider business and operational goals. Drive measurable More ❯

Studios and Alexa, the ground-breaking service that powers the audio for Echo. Do you want to be part of the team developing the future technology that impacts the customer experience of ground-breaking products? Then come join us and make history. We are looking for a passionate, talented, and inventive Applied Scientist with a background in Machine … vocal and video arts techniques for novel applications. Research and implement novel ML and statistical approaches to add value to the business. Mentor junior engineers and scientists. BASIC QUALIFICATIONS - Experience with generative deep learning models applicable to the creation of synthetic humans like CNNs, GANs, VAEs and NF - Experience in building speech recognition, machine translation and natural language … processing systems (e.g., commercial speech products or government speech projects) - Experience with programming languages such as Python, Java, C++ PREFERRED QUALIFICATIONS - PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field - Experience in patents or publications at top-tier peer-reviewed conferences or journals Amazon is an equal opportunities employer. We More ❯

to ensure the collection of high-quality data, safeguarding data privacy and security for LLM training, and more. The Applied Scientist will also have a direct impact on enhancing customer experiences through state-of-the-art products and services. A day in the life An Applied Scientist with the AGI team will support the science solution design, run experiments … research new algorithms, and find new ways of optimizing the customer experience, while setting examples for the team on good science practices and standards. Besides theoretical analysis and innovation, an Applied Scientist will also work closely with talented engineers and scientists to implement algorithms and models effectively. The ideal candidate should be passionate about delivering experiences that delight … reliable, scalable, and high-performance products that require exceptional technical expertise and a sound understanding of Machine Learning. BASIC QUALIFICATIONS PhD, or Master's degree with 4+ years of experience in building machine learning models or developing algorithms for business applications Experience programming in Java, C++, Python, or related languages Experience with neural deep learning methods and More ❯

and affordable products. As we grow, we're looking for a skilled Front-End Web Developer to join our team and help us enhance our website and improve our customer experience. Role Overview: We are seeking a talented Freelance Front-End Web Developer with expertise in PHP, HTML, Javascript and CSS to build and improve web pages for our … issues to improve overall user experience. Follow best practices for clean, maintainable, and well-documented code. Collaborate in an in-person working environment and manage deadlines effectively. Requirements: Proven experience as a Front-End Web Developer. Expert proficiency in PHP, HTML, CSS, and Javascript. Strong understanding of responsive design and cross-browser compatibility. Strong attention to detail and ability … to contribute to our success, we would love to hear from you! Please submit your CV, portfolio (or examples of recent work), and a brief summary of your relevant experience to hr@antibodies.com. More ❯