Customer Experience Jobs in Cambridgeshire

15 Customer Experience Jobs in Cambridgeshire

Technical Support Engineer

Cambridge, England, United Kingdom
Global Inkjet Systems Ltd (GIS)
within our industry. The role The role of Technical Support Engineer at GIS presents an exciting opportunity for a skilled individual to join our Customer Support team based in North Cambridge. As a Technical Customer Support Engineer, you will be technically hands-on, ensuring the delivery of top … our global customers on our full range of products. You will play a pivotal role in handling technical queries, providing in-house and remote customer training on GIS products, and collaborating closely with engineering teams to enhance overall customer support. Key Responsibilities and Experience: Take ownership of … Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related activities. Support colleagues with their cases and/or testing. Actively more »
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Software Designer

Cambridge, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Manpower UK Ltd
This is a full-time, temporary role working Monday - Friday until October 2024. The role is paying up to £26 per hour depending on experience to start ASAP. This role can be remote however must be in commutable distance to Cambridge to attend meetings when necessary. Full stack designer … Job Requirements: At the company, innovation springs from a team of individuals each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives. From earliest days, they have recognized that capturing and drawing from diverse points of view improves our products … looking for a UX Designer with a collaborative spirit to work with product management, SW development, and business stakeholders to provide design and user experience direction and leadership. This role requires a strong interest in new technology and a passion for providing the best customer experience possible. more »
Employment Type: Temporary
Salary: £25 - £26/hour
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Software Designer

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Manpower
This is a full-time, temporary role working Monday - Friday until October 2024. The role is paying up to £26 per hour depending on experience to start ASAP. This role can be remote however must be in commutable distance to Cambridge to attend meetings when necessary. Full stack designer … Job Requirements: At the company, innovation springs from a team of individuals each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives. From earliest days, they have recognized that capturing and drawing from diverse points of view improves our products … looking for a UX Designer with a collaborative spirit to work with product management, SW development, and business stakeholders to provide design and user experience direction and leadership. This role requires a strong interest in new technology and a passion for providing the best customer experience possible. more »
Employment Type: Temporary
Salary: £25 - £26 per hour
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Customer Resolutions Advocate

PE3, Longthorpe, Peterborough, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Zellis
About the role As a Customer Resolutions Advocate, you pride yourself on providing the best possible experience to customers. You'll be part of a small but critical team that is brilliant at ensuring quality customer outcomes and solutions are delivered. You'll support internal and external … customers by providing a superior experience in problem management/resolution and complaints management, ensuring that, in these key moments of truth, they are handled in line with our vision, values and policies. You'll be a role model for excellent customer experiences but must also be able … a wide range of internal stakeholders to ensure that we can deliver meaningful resolutions for our internal and external customers. You'll be a customer champion and advocate and will use insight, data and root cause analysis to drive through the best possible outcomes for our customers. This role more »
Employment Type: Permanent
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Field Service Engineer

Cambridge, England, United Kingdom
Rushlift
Role: Field Service Engineer Location: South Normanton/Nottingham About Rushlift Ltd Rushlift is a leading provider of innovative customer-focused solutions in materials handling equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleets, through either … loaders, reach trucks Using our market-leading Fleet Management System to complete parts orders, job sheets and warranty work Providing a best-in-class customer experience for our business customers Book all Planned Maintenance with Customer Agree workload with Field Service Team Leader prioritising as below SG … running of the organisation within the skills and capabilities of the individual and as required from time to time. What we are looking for: Experience in servicing, repairing or maintaining of materials handling equipment (MHE), construction plant, agricultural machinery or powered access equipment (MEWP), or Forklift trucks. Knowledge of more »
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Design Verification Engineer

Cambridge, England, United Kingdom
Neubla
potential of neural computing to the highest performance in most data-intensive applications. Neubla is made up of people with expertise and lots of experience in many different fields such as AI, semiconductor design, and compilers. At Neubla, you can work in a rapidly changing environment where your new … ideas will become innovative products, services, and customer experiences, working with talented colleagues. Neubla offers a competitive package with benefits, including health insurance, a pension scheme, employee wellness support, and a variety of snacks in the office! Summary Want to use your verification expertise to make the future of … checkers, assertions and develop stimulus Work closely with system architects, software teams to validate various system use cases Qualifications Masters/Ph.D or equivalent experience in Computer Engineering, Electrical Engineering, or related field Excellent knowledge of microprocessor architecture (CPU and VPU) with 6+ years of processor verification experience more »
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1st Line Support Engineer

Cambridge, Cambridgeshire, United Kingdom
ALLEGIANCE TECHNOLOGY LTD
but challenging, environment whereby you will be highly appreciated. Location: Cambridge Salary: Up to £25,000 Working hours: Between 10am-6pm Responsibilities: Providing excellent customer experience, through issue resolution, and friendly customer service Answering and logging incoming call and chat support requests Maintaining detailed, accurate notes and … line support where necessary Key skills: Windows Server & Desktop Office 365 administration and troubleshooting Familiarity with Active Directory, user management, and group policies. Networking experience If you are a skilled Service Desk Engineer seeking an opportunity to make a meaningful impact while advancing your career in the dynamic realm more »
Employment Type: Permanent
Salary: £22000 - £25000/annum
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Shopify Developer

Cambridge, England, United Kingdom
Hybrid / WFH Options
The Dev Hub
suited to a developer interested in continuing to challenge themselves in a top class and friendly agency. 🚀 Industry/Type of business: eCommerce/Customer experience Agency Great agency well known for their attention to detail. 💻 Tech Stack: JavaScript, HTML, CSS, Liquid, Shopify Solid Liquid, JavaScript and Shopify more »
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Project Manager

Cambridge, England, United Kingdom
Neubla
potential of neural computing to the highest performance in most data-intensive applications. Neubla is made up of people with expertise and lots of experience in many different fields such as AI, semiconductor design, and compilers. At Neubla, you can work in a rapidly changing environment where your new … ideas will become innovative products, services, and customer experiences, working with talented colleagues. Neubla offers a competitive package with benefits, including health insurance, a pension scheme, employee wellness support, and a variety of snacks in the office! Summary As a passionate project manager, you will be part of an … stakeholders are aligned with changes in scope, budget, and schedule Identifying and driving improvements towards project processes Qualifications Bachelor's/Masters or equivalent experience in Computer Engineering, Electrical Engineering, or related field 3+ years of project management or related experience and overall 7+ yrs of industry experience more »
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Compute Library Engineer

Cambridge, England, United Kingdom
Neubla
potential of neural computing to the highest performance in most data-intensive applications. Neubla is made up of people with expertise and lots of experience in many different fields such as AI, semiconductor design, and compilers. At Neubla, you can work in a rapidly changing environment where your new … ideas will become innovative products, services, and customer experiences, working with talented colleagues. Neubla offers a competitive package with benefits, including health insurance, a pension scheme, employee wellness support, and a variety of snacks in the office! Summary As a Compute Library (CL) Engineer at Neubla, you will play … convolutions, matrix multiplication units and high-bandwidth interconnections Document and maintain clear, concise, and comprehensive code and design documentation Qualifications Masters, PhD, or equivalent experience in Computer Engineering, Electrical Engineering, or related field Minimum of 5 years of experience in kernel development for NPUs, GPUs, or similar hardware more »
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Tools Engineer

Cambridge, England, United Kingdom
Neubla
potential of neural computing to the highest performance in most data-intensive applications. Neubla is made up of people with expertise and lots of experience in many different fields such as AI, semiconductor design, and compilers. At Neubla, you can work in a rapidly changing environment where your new … ideas will become innovative products, services, and customer experiences, working with talented colleagues. Neubla offers a competitive package with benefits, including health insurance, a pension scheme, employee wellness support, and a variety of snacks in the office! Summary Want to use your programming skills creatively to innovate NPU designs … functional issues in design verification flows Develop systems and performance analysis tools necessary for performance correlation and verification workflows Qualifications Masters, PhD, or equivalent experience in Computer Engineering, Electrical Engineering, or related field Strong problem solving and analytical skills Strong programming skills with good understanding of object oriented languages more »
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NPU System Performance Engineer

Cambridge, England, United Kingdom
Neubla
potential of neural computing to the highest performance in most data-intensive applications. Neubla is made up of people with expertise and lots of experience in many different fields such as AI, semiconductor design, and compilers. At Neubla, you can work in a rapidly changing environment where your new … ideas will become innovative products, services, and customer experiences, working with talented colleagues. Neubla offers a competitive package with benefits, including health insurance, a pension scheme, employee wellness support, and a variety of snacks in the office! Summary We're looking for an exceptional individual with a passion to … performance issues in design verification flows Develop systems and performance analysis tools necessary for performance correlation and verification workflows Qualifications Masters, PhD, or equivalent experience in Computer Engineering, Electrical Engineering, or related field Knowledge of on-chip bus protocols such as AMBA, coherency flows, interconnects, memory subsystems Demonstrated ability more »
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Senior Compute Library Engineer

Cambridge, Cambridgeshire
Hybrid / WFH Options
IC Resources
AI accelerators. You will have the opportunity to work in a rapidly changing environment where your new ideas will become innovative products, services, and customer experiences. They are a successful, growing business, offering the chance for an engineer to progress their career and achieve future aspirations. They provide a … exceptional engineer to join a talented team of 5 engineers at an exciting time of growth for the company. You will have had extensive experience in the mentorship of more junior engineers or leading teams within this space and you will be utilising hardware features of GPU and accelerators … with the hardware and software teams to integrate kernels into the NPU framework. What's required for a successful Senior Compute Library Engineer? Extensive experience in kernel development projects for GPUs Involvement in OpenCL, CUDA or similar parallel programming languages Understanding of ML frameworks - TensorFlow, PyTorch etc Strong C++ more »
Employment Type: Permanent
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Compute Library Engineer

Cambridge, Cambridgeshire
Hybrid / WFH Options
IC Resources
AI accelerators. You will have the opportunity to work in a rapidly changing environment where your new ideas will become innovative products, services, and customer experiences. They are a successful, growing business, offering the chance for an engineer to progress their career and achieve future aspirations. They provide a … exceptional engineer to join a talented team of 5 engineers at an exciting time of growth for the company. You will have had some experience in the mentorship of more junior engineers and you will be utilising hardware features of GPU and accelerators specialised for Ai applications. You will … collaborate with the hardware and software teams to integrate kernels into the NPU framework. What's required for a successful Compute Library Engineer? Extensive experience in kernel development projects for GPUs Involvement in OpenCL, CUDA or similar parallel programming languages Understanding of ML frameworks - TensorFlow, PyTorch etc Strong C++ more »
Employment Type: Permanent
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CUDA Kernel Developer

Cambridge, England, United Kingdom
Hybrid / WFH Options
IC Resources
AI accelerators. You will have the opportunity to work in a rapidly changing environment where your new ideas will become innovative products, services, and customer experiences. They are a successful, growing business, offering the chance for an engineer to progress their career and achieve future aspirations. They provide a … exceptional engineer to join a talented team of 5 engineers at an exciting time of growth for the company. You will have had some experience in the mentorship of more junior engineers and you will be utilising hardware features of GPU and accelerators specialised for Ai applications. You will … collaborate with the hardware and software teams to integrate kernels into the NPU framework. What's required for a successful CUDA Kernel Developer? Extensive experience in kernel development projects for GPUs Involvement in OpenCL, CUDA or similar parallel programming languages Understanding of ML frameworks - TensorFlow, PyTorch etc Strong C++ more »
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Customer Experience
Cambridgeshire
10th Percentile
£32,900
Median
£35,000
75th Percentile
£40,875
90th Percentile
£42,525