25 of 25 Customer Experience Jobs in County Armagh

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre Work at the forefront of Customer Experience (CX) Solutions. Leverage AI and modern technology. Germany. Fluent German Speaker. Remote German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered … with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof ...

experience that will present you with skills and experience for the next generation of customer success and customer experience CX solutions. If you are looking to future proof your career and be on the pulse of modern SaaS & AI technology, please read on. The role … part of the professional services team and is a post-sales focused technical support and advisory role. You will join a team of experienced customer account managers with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. Interaction ...

Contract Manager at HubSpot, you will be responsible for handling all assigned customer contracts. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer-focused, results-driven organization … will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot. This role is available for all work preferences @home @flex @office in Ireland In this role, you’ll get to: Own customer contract processes and renewals. Collaborate with ...

Customer About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless … Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive ...

would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview The Digital Customer Success Manager will play a pivotal role in shaping and delivering an outstanding digital experience for our customers. This role … ensuring that customers gain maximum value from our software, using data-driven insights and digital engagement strategies. Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple ...

space, we’re a fast-growing team focused on making self storage better for everyone. To support that growth, we’re hiring a Customer Success Manager focused on EU markets . You’ll help onboard and support operators across your markets, acting as a trusted guide to help them … succeed with Stora. Why this role matters We’re expanding across Europe, and success in new markets depends on great customer experiences. You’ll play a key role in onboarding and supporting operators outside the UK, helping them get set up, stay on track, and grow with us. What ...

Contract Manager at HubSpot, you will be responsible for handling all assigned customer contracts. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer-focused, results-driven organization … will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot. This role is available for all work preferences @home @flex @office in our EMEA locations In this role, you’ll get to: Negotiate value-driven renewals and contract changes ...

strong technical understanding of VoIP, SIP and SaaS solutions and consider yourself a natural relationship builder, we have a fantastic opportunity for you! Our customer is a market leading provider of customer experience and customer contact solutions. They have a global client portfolio of large corporate … team and is a technical support and account management role. This is not a sales role. You will join a team of experienced technical customer account managers with the aim to troubleshoot technical queries, improve process, technology deployment and to help the company meet its growth objectives. Experience ...

transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‐driven insight, all underpinned by modern, cloud‐native architecture. ENSEK is at an exciting inflection point as we scale … enabling safe, scalable adoption of agentic AI and productivity tooling across product and engineering teams. Own “API as a Product” , accountable for external developer experience including documentation, consistency, tooling, SDKs, and API pricing and packaging. Own the end‐to‐end new customer onboarding platform , including configuration tooling, environment ...

find solutions and anticipate the needs of our rapidly scaling business. What’s next starts with us, whether that’s delivering end-to-end customer experience and taking a holistic view on business systems and tools. As a Product Owner for Virgin Experience Days, you’ll play … pivotal role as part of a growing team that is redefining the way people discover, select, and enjoy unforgettable experience gifts. Following a recent investment in the business, our technical and product teams are tasked with delivering a new digital vision for Virgin Experience Days (UK) and Virgin ...

only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring … solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. Responsibilities Teach clients how to analyze their data using the Quantum Metric platform to surface ...

closely with our customers, ensuring they maximize the value of our product. This role offers an exceptional opportunity for individuals with a passion for customer support and a strong technical background to excel. Your primary responsibility will be to address customer needs and provide exceptional support. Using your … technical expertise, you will deliver tailored solutions to enhance the overall customer experience and bridge the gap between customer needs and our product offerings. As a front-line representative, you will also play a critical role in providing valuable feedback to our product teams, sharing insights ...

About Us Role Summary This role is for individuals with real cybersecurity experience who understand the pressures faced by security teams and the challenges businesses encounter in strengthening their defences. If you've worked in a cybersecurity team, led advisory engagements through a managed service provider, or helped organisations … channel between the field and the Sophos Product team, this is a core accountability of the role, not a secondary activity. Capture partner and customer feedback on product usability, feature gaps, pricing, and competitive alternatives using agreed formats and cadences set by Product leadership. Submit regular regional feedback reports ...

hiring a Sales Enablement Manager to own the enablement lifecycle for the partner channel — how partners learn to sell Duvo, how their clients experience the product, and how feedback loops back into what we build. You'll report to the Founding Head of Partnerships & Ecosystem and work daily with … partner-sourced deals. Reduce time to first value, identify friction points, and tighten the handoff between partner, sales, and delivery. Make sure each new customer experience is better than the last. Close the feedback loop. Systematically capture feedback from partner-led demos, onboarding, and early engagements. Feed insights ...

Embrace, we're the only user-focused observability solution built on OpenTelemetry, providing frontend teams with the insights they need to understand real customer impact across 100M+ devices and growing. What You’ll Do Represent Embrace as both an expert communicator and technologist, and help deliver an amazing customer experience Communicate directly with customers, product and engineering teams, and work together towards a solution to the task at hand Drive the technical integration strategy and execution for both prospects and customers, leveraging deep product expertise to create customized implementation approaches tailored to each customer's technical ...

factory for custom operations agents. The factory builds Virtual Agents: software workers with AI reasoning that complete complex workflows end-to-end, directly in customer tools. There’s no tech integration, process change or upfront cost. Onboarding is white-glove, takes a matter of days, and customers pay only … Reporting to the VP Product, you will have ownership over a core part of the Virtual Agents product, from the core automation technology and customer experience to the onboarding and human-in-the-loop operations that support them. In addition to working with our AI teams ...

goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales … company-provided leads, you'll open doors to new clients. Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions. Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth. Client ...

goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales … company-provided leads, you'll open doors to new clients. Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions. Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth. Client ...

professional who will lead the charge in selling Experian's Identity & Fraud and Consumer Information solutions, including data services, analytics, and software, across the customer lifecycle. Your mission: help gaming operators combat bonus abuse, ensure smooth onboarding, enhance customer experience, and meet evolving compliance and regulatory requirements. … business opportunities and develop strong relationships within allocated accounts. Translate sales objectives into actionable plans and measurable targets. Ensure a seamless, positive client experience throughout the sales process. Develop both long-term (1–3 year) strategic initiatives and short-term tactical programmes to achieve growth. Contribute to the development ...

chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with … your agreement if selected. Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become ...

cost-efficiency—from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. As Strategic Enterprise Representative for the UK, you will be selling our award winning NoSQL database to the Global … relations teams. Oversee all aspects of the sales process in their territory, pipeline generation, deal qualification, relationship management, closing and contract execution, post sales customer satisfaction. Maintain and update sales reporting tools sets for forecasting, lead generation and deal management. Maintain a detailed understanding of the Couchbase platform ...

maintained with our custom automation infrastructure software. Optro is looking for a Senior Software Engineer II specialized in Infrastructure Engineering who has industry experience scaling reliable and secure cloud infrastructure at a global scale. You'll bring end-to-end experience building, designing, and supporting a cloud-based … implementation, rollout, and operational ownership. Build and deliver observability tools and analyze data, working with the application development team to ensure a consistently superb customer experience. Continue to grow automation for infrastructure provisioning, developer efficiency, and internal tooling efficiency. Apply AI-assisted development tools to accelerate IaC, automation, code ...

comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part … team as Twilio’s next Senior Software Engineer. About the job This position is needed to deliver the best-in-class Twilio SDK experience for our customers. Twilio’s SDK engineering team builds robust, powerful SDKs and a GraphQL layer to enable developers build their own Contact Center ...

React.js Expand our 3rd party integration marketplace Contribute to our technical architecture planning Support sales and marketing teams Skills Multiple years of industry experience in a full stack web app development role (ideally in SaaS) Great knowledge of TypeScript/JavaScript and an appreciation for the language Appreciation … design and digital product craftsmanship Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users This is an in-person role based at our Central London office (Chancery Lane). Our team comes together in the office on Tuesdays ...

Product Designer to join our dynamic team. This role is pivotal in shaping the future of our products, driving design excellence, and delivering delightful customer experiences. You will lead design initiatives across vertical and horizontal projects, collaborating closely with cross-functional teams to ensure a cohesive and impactful user … facilitating collaboration. Requirements: Passion for Design: A deep passion for Product Design and UX Design craft; committed to creating meaningful, impactful user experiences. Extensive Experience: A minimum of 5-7 years as a Product Designer in a fast-paced environment, with at least 2 years leading holistic design ...