5 of 5 Customer Experience Jobs in Northern Ireland

IT Technical Analyst Location – Belfast (Northern Ireland) Type of role – 12 months contract (initially, but it could be extended) Salary - £19.05-20.00/hr (depends on experience) Hours – Monday to Friday (37.5hrs/week) – 07:00am – 3:00pm With an option to work half day on Friday (4hrs) Summary: As an IT Analyst, you will ensure effective service delivery … of IT systems, Vulnerability and asset management within the EAME region. You will be challenged to investigate and report on business IT issues, driving continuous Customer Experience (CX) and Service Level improvements to the business. Job Responsibilities: Responsible for the delivery of IT services, including system and infrastructure support, Conduct updates, upgrades, and other maintenance tasks in both … Qualifications: Fluent in English Language An IT related degree or IT experience. Excellent interpersonal skills to manage priorities, issues, and influence others. Excellent communication and change management acumen. Prior experience managing and resolving issues across multiple business units. Experience managing or working with global teams. Desired Qualifications: Knowledge of computer hardware, network support, interfacing of software, desktop support More ❯

clients are reminded of their appointments and addressing any rescheduling needs. Manage: after meeting updates with the BDM’s and update records when sale closed. Qualifications B2B lead generation experience Salesforce experience preferred 2 years’ experience Social media Experience i.e. LinkedIn Market knowledge Excellent verbal and written communication skills to communicate services or products to prospects … to work in a fast-paced environment and manage multiple tasks simultaneously Strong interpersonal skills to deal with various types of personalities Professionalism and courteousness to create a positive customer experience Computer literacy for research and data entry Additional Information #OH Still Curious? If you feel we are a good match for each other, you can apply online More ❯

the Role This award-winning, fast-growing software company is seeking an iOS Developer to help enhance its market-leading mobile platform. With a strong reputation for innovation and customer experience, this is an opportunity to influence a product used widely across industries. Key Responsibilities Develop and enhance iOS applications using Swift Build and consume REST APIs/… deployment and release cycles Work collaboratively across engineering, design and QA teams Ensure code quality, testing and performance optimisation Qualifications and Skills Approx. 3–4+ years of iOS development experience Strong proficiency in Swift , RESTful APIs , JSON Commercial experience with App Store deployment Understanding of mobile architecture, testing and UI best practice Ability to work in a collaborative More ❯

into clear, meaningful insights for clients and internal stakeholders. Deliver regular MBR & QBR account reviews, performance reports, and presentations (PowerPoint/dashboard-driven) to demonstrate value and progress. New customer acquisition responsibility, existing customer expansion and retention. Maintain precise reporting and documentation within the CRM, ensuring audit-ready records and accurate products, revenue and profitability metrics forecasts. Support … technical and service teams with issue resolution, escalating where necessary and maintaining full ownership of client satisfaction. Price, order and ensure delivery of customer required hardware, software, SaaS and licenses etc for BAU work and special projects Identify upsell, cross-sell, and renewal opportunities within existing accounts to enhance client value and retention. Acquire and maintain vendor and technical … cybersecurity. Assist in overall marketing and website strategies to drive engagement and enquires. Collaborate closely with Sales, Technical, and Operations teams to ensure flawless service and project delivery and customer experience. Honesty, transparency and integrity is critical within this role Participate in industry events, webinars, events and client engagements to represent LoughTec and strengthen brand presence. Essential Criteria Minimum More ❯

into clear, meaningful insights for clients and internal stakeholders. Deliver regular MBR & QBR account reviews, performance reports, and presentations (PowerPoint/dashboard-driven) to demonstrate value and progress. New customer acquisition responsibility, existing customer expansion and retention. Maintain precise reporting and documentation within the CRM, ensuring audit-ready records and accurate products, revenue and profitability metrics forecasts. Support … technical and service teams with issue resolution, escalating where necessary and maintaining full ownership of client satisfaction. Price, order and ensure delivery of customer required hardware, software, SaaS and licenses etc for BAU work and special projects Identify upsell, cross-sell, and renewal opportunities within existing accounts to enhance client value and retention. Acquire and maintain vendor and technical … cybersecurity. Assist in overall marketing and website strategies to drive engagement and enquires. Collaborate closely with Sales, Technical, and Operations teams to ensure flawless service and project delivery and customer experience. Honesty, transparency and integrity is critical within this role Participate in industry events, webinars, events and client engagements to represent LoughTec and strengthen brand presence. Essential Criteria Minimum More ❯