7 of 7 Customer Experience Jobs in Northern Ireland

public transport that accelerate our journey towards a more sustainable world. Public transport is a key lever to decarbonise and decongest our cities. We know when the public transport experience is consistent, easy and reliable it becomes a genuinely desirable alternative to high-carbon, space-inefficient transport like the private car. Fewer cars, better planet! About the role: The … purpose is to focus on customer satisfaction, retention, and support word of mouth referral for users of the Mosaiq Transit Intelligence Suite. This role supports our Customer Success Lead to set the tone for customers from when they onboard to Mosaiq right through the lifecycle. Your aim is for customers and partners to get the most value from … Mosaiq and Snapper to manage and improve the performance of the Public Transit network. What will you be doing? You'll work alongside and support our Customer Success Lead, identifying and championing process and product improvements, delivering customer-led insights to the rest of the Snapper team. Responsibilities will include: Onboarding: Guide new customers/partners through needs More ❯

public transport that accelerate our journey towards a more sustainable world. Public transport is a key lever to decarbonise and decongest our cities. We know when the public transport experience is consistent, easy and reliable it becomes a genuinely desirable alternative to high-carbon, space-inefficient transport like the private car. Fewer cars, better planet! About the role: The … purpose is to focus on customer satisfaction, retention, and support word of mouth referral for users of the Mosaiq Transit Intelligence Suite. This role supports our Customer Success Lead to set the tone for customers from when they onboard to Mosaiq right through the lifecycle. Your aim is for customers and partners to get the most value from … Mosaiq and Snapper to manage and improve the performance of the Public Transit network. What will you be doing? You'll work alongside and support our Customer Success Lead, identifying and championing process and product improvements, delivering customer-led insights to the rest of the Snapper team. Responsibilities will include: Onboarding: Guide new customers/partners through needs More ❯

public transport that accelerate our journey towards a more sustainable world. Public transport is a key lever to decarbonise and decongest our cities. We know when the public transport experience is consistent, easy and reliable it becomes a genuinely desirable alternative to high-carbon, space-inefficient transport like the private car. Fewer cars, better planet! About the role: The … purpose is to focus on customer satisfaction, retention, and support word of mouth referral for users of the Mosaiq Transit Intelligence Suite. This role supports our Customer Success Lead to set the tone for customers from when they onboard to Mosaiq right through the lifecycle. Your aim is for customers and partners to get the most value from … Mosaiq and Snapper to manage and improve the performance of the Public Transit network. What will you be doing? You'll work alongside and support our Customer Success Lead, identifying and championing process and product improvements, delivering customer-led insights to the rest of the Snapper team. Responsibilities will include: Onboarding: Guide new customers/partners through needs More ❯

company that is seeking a Strategic Account Manager to join their team here in Belfast? In this role, you’ll play a key part in strengthening client relationships, driving customer growth, and ensuring the successful delivery of solutions to a portfolio of valued B2B clients. This is an exciting opportunity to progress your career within a supportive environment that … client and company goals Represent the business at external meetings, industry conferences, and events (occasional UK travel required) Collaborate cross-functionally with engineering and product teams to deliver seamless customer experiences and new product rollouts Support the onboarding of new clients and coordinate smooth handovers between teams Monitor account performance and provide regular updates and reports to both internal … stakeholders and clients Stay up to date with market, industry, and customer trends to drive strategic growth opportunities Assist junior colleagues where appropriate and contribute to knowledge sharing within the team Resolve product-related issues efficiently by liaising with technical teams What you’ll need for success: Essential: Minimum 2 years' experience in a customer-facing or More ❯

company that is seeking a Strategic Account Manager to join their team here in Belfast? In this role, you’ll play a key part in strengthening client relationships, driving customer growth, and ensuring the successful delivery of solutions to a portfolio of valued B2B clients. This is an exciting opportunity to progress your career within a supportive environment that … client and company goals Represent the business at external meetings, industry conferences, and events (occasional UK travel required) Collaborate cross-functionally with engineering and product teams to deliver seamless customer experiences and new product rollouts Support the onboarding of new clients and coordinate smooth handovers between teams Monitor account performance and provide regular updates and reports to both internal … stakeholders and clients Stay up to date with market, industry, and customer trends to drive strategic growth opportunities Assist junior colleagues where appropriate and contribute to knowledge sharing within the team Resolve product-related issues efficiently by liaising with technical teams What you’ll need for success: Essential: Minimum 2 years' experience in a customer-facing or More ❯

company that is seeking a Strategic Account Manager to join their team here in Belfast? In this role, you’ll play a key part in strengthening client relationships, driving customer growth, and ensuring the successful delivery of solutions to a portfolio of valued B2B clients. This is an exciting opportunity to progress your career within a supportive environment that … client and company goals Represent the business at external meetings, industry conferences, and events (occasional UK travel required) Collaborate cross-functionally with engineering and product teams to deliver seamless customer experiences and new product rollouts Support the onboarding of new clients and coordinate smooth handovers between teams Monitor account performance and provide regular updates and reports to both internal … stakeholders and clients Stay up to date with market, industry, and customer trends to drive strategic growth opportunities Assist junior colleagues where appropriate and contribute to knowledge sharing within the team Resolve product-related issues efficiently by liaising with technical teams What you’ll need for success: Essential: Minimum 2 years' experience in a customer-facing or More ❯

Competitive + Bonus + Benefits Role Type: Full-Time, Permanent Launch Your Career in SaaS Account Management Are you early in your career and eager to gain hands-on experience in the fast-paced software and SaaS industry ? Do you thrive on building relationships and learning how great customer experiences drive business success? Were looking for an Associate … Account Manager (Junior Account Executive) to support our account management team at ClearCourse. This is a fantastic opportunity to learn the ropes of customer success, client engagement, and commercial growth with training, mentorship, and real-world exposure to software products and clients. What Youll Be Doing: Support senior team members in managing a portfolio of software clients Help prepare … client communications, meeting summaries, and follow-up actions Coordinate product demos, training sessions, and webinars Learn how to identify customer needs and gather product feedback Work closely with sales, support, and product teams to deliver a seamless client experience Maintain accurate CRM records and track client touchpoints Monitor basic account health metrics and flag issues to the team More ❯